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Consumer Protection

Looking out for the little guy

Across many industries, regulatory rollbacks and corporate oligopolies often make the marketplace feel stacked against consumers. A pro-business environment has made many aspects of it feel particularly unfriendly, including the live event industry, the automotive industry, and in the contracts that govern many aspects of life.

How we help

NCL is leading the fight on a variety of fronts to defend hard-fought regulations that are in place to protect consumers’ personal finances. NCL is a leader in securing new protections that have the potential to improve life for consumers nationwide.

Featured Content

Stop senior scams!

March 6, 2023
Happy Consumer Protection Week! While fraud can affect anyone, regardless of age and other demographic information, Fraud.org and NCL are putting the spotlight on scams targeting older Americans.
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White House “taking the gloves off” in latest competition push

February 1, 2023
The National Consumers League (NCL) today applauded the White House Competition Council’s announcement of a new slate of executive actions to protect consumers and rein in corporate power.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-02-01 16:42:172023-02-01 16:42:38White House “taking the gloves off” in latest competition push

Advocates call on DOT to mandate easier airfare cost comparison

January 25, 2023
National Consumers League (NCL) and a coalition of six consumer and passenger rights organizations filed comments with the Department of Transportation (DOT) in support of proposed regulations requiring the earlier disclosure of common airline ticket add-on fees.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-01-25 15:34:372023-01-25 15:35:34Advocates call on DOT to mandate easier airfare cost comparison

NCL applauds bipartisan interest in reining in ticketing monopoly 

January 25, 2023
The National Consumers League (NCL) today applauded the Senate Judiciary Committee for holding a landmark hearing examining how Ticketmaster-Live Nation’s monopoly harms fans and competition in the live event industry.  
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-01-25 01:26:092023-01-25 01:26:09NCL applauds bipartisan interest in reining in ticketing monopoly 

NCL urges FTC to prohibit user review manipulation

January 10, 2023
The National Consumers League (NCL) this week filed comments in support of a Federal Trade Commission (FTC) regulation to ensure the reliability of user reviews. In its comments, NCL urged the FTC to prohibit user reviews from individuals who did not purchase a product or service (or are misrepresenting their experiences with a product or service) and to prohibit sellers from manipulating consumer reviews.
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National Consumers League urges Southwest Airlines to invest in consumer protection

December 27, 2022
The poor performance of domestic airlines, namely Southwest Airlines, over the holiday season is yet another call to action for reform to the air travel industry. The National Consumers League (NCL) strongly urges Southwest Airlines to take all actions necessary to make both consumers and its employees whole, as well as to prevent similar incidents from reoccurring in the future.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2022-12-27 20:03:532022-12-27 20:03:53National Consumers League urges Southwest Airlines to invest in consumer protection

DC Attorney General files consumer protection lawsuit against football team and its owners

November 10, 2022
District of Columbia Attorney General Karl Racine announced today that he has filed a consumer protection lawsuit against the Washington Commanders, their owner Daniel Snyder, the National Football League (NFL), and NFL Commissioner Roger Goodell for allegedly colluding to deceive DC residents about an NFL investigation into the team’s toxic workplace culture, which includes sexual harassment.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2022-11-10 23:04:232022-11-10 23:04:23DC Attorney General files consumer protection lawsuit against football team and its owners

NCL applauds action to rein in deceptive marketing of contact lenses

February 3, 2022
Advocates are welcoming enforcement action by FTC and DOJ to end the deceptive marketing of contact lenses by Vision Path, which put consumers at risk by failing to obtain proper prescriptions, to properly verify prescription information, and by substituting Hubble lenses for those actually prescribed to consumers.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Melody Merin https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Melody Merin2022-02-03 19:58:432022-02-03 20:14:07NCL applauds action to rein in deceptive marketing of contact lenses

NCL, H&R Block partner to help consumers prepare for 2022 tax season

January 13, 2022
What's new for consumers this tax season? Plenty! Here's what you need to know.
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National Consumers League launches FactsAboutRecycling.org to inform consumers about recyclability, sustainability of food and beverage packaging

November 15, 2021
NCL has launched FactsAboutRecycling.org, an information hub where consumers can learn more about what actually happens to the food and beverage packaging they toss in the recycling bin.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Melody Merin https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Melody Merin2021-11-15 14:30:582021-11-30 03:08:45National Consumers League launches FactsAboutRecycling.org to inform consumers about recyclability, sustainability of food and beverage packaging

Finally, Juneteenth is declared federal holiday

June 28, 2021
I think most importantly, it’s gotten people talking about a conversation America has never really had: truth and reconciliation about the despicable institution of slavery in the United States and its vestiges: a century and a half of Jim Crow segregation, violence, and rampant, entrenched discrimination against African Americans.
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https://nclnet.org/wp-content/uploads/2020/08/Sally2017_92px.jpg 968 968 Melody Merin https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Melody Merin2021-06-28 15:36:322021-06-28 15:39:02Finally, Juneteenth is declared federal holiday

NCL joins advocates in applauding Senate for repealing the national banking regulator’s predatory lending rule, urging the House to act soon

May 12, 2021
The National Consumers League (NCL) applauds the Senate for voting to overturn the OCC’s “fake lender” rule...
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2021-05-12 20:08:222021-05-13 13:12:09NCL joins advocates in applauding Senate for repealing the national banking regulator’s predatory lending rule, urging the House to act soon

NCL supports Peloton treadmill recall

May 7, 2021
The National Consumers League (NCL) supports Peloton Interactive Inc’s decision to recall its Tread+ treadmill.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2021-05-07 14:20:042021-05-07 16:49:08NCL supports Peloton treadmill recall
Nancy Glick

2021 NCL Food Policy Priorities

March 19, 2021
With the enactment of the American Rescue Plan, the new Biden Administration will bring about important...
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Women’s sexual health shouldn’t be tabo‪o‬

February 11, 2021
It's 2021, can we speak frankly about women's s...
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Annual Fraud.org report shows link between COVID-19, recession, and scammers preying on Americans

February 1, 2021
Watchdog group’s annual report tracking trends out today  For…
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Melody Merin https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Melody Merin2021-02-01 07:00:512021-02-23 11:22:27Annual Fraud.org report shows link between COVID-19, recession, and scammers preying on Americans

National Consumers League applauds Congress for surprise billing protections for consumers

December 23, 2020
NCL is deeply disappointed at the Department of Transportation’s decision late Friday to finalize its Rule on Defining Unfair or Deceptive Practices.
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NCL statement on White House pressure to approve COVID-19 vaccine

December 11, 2020
NCL is deeply disappointed at the Department of Transportation’s decision late Friday to finalize its Rule on Defining Unfair or Deceptive Practices.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2020-12-11 22:37:362021-03-09 08:37:55NCL statement on White House pressure to approve COVID-19 vaccine

National Consumers League statement on DOT’s Unfair and Deceptive Practices Rule

November 30, 2020
NCL is deeply disappointed at the Department of Transportation’s decision late Friday to finalize its Rule on Defining Unfair or Deceptive Practices.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Melody Merin https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Melody Merin2020-11-30 08:00:232021-02-23 11:34:44National Consumers League statement on DOT’s Unfair and Deceptive Practices Rule

Happy #NationalRecyclingDay!

November 15, 2020
Did you know Americans send 64 tons of waste to landfills during their lifetime? National Recycling Day aims to encourage Americans to purchase recycled products and recycle more.
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For patients’ safety, it’s time Congress updated rules governing the $10 billion contact lens industry

November 10, 2020
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https://nclnet.org/wp-content/uploads/2020/08/Sally2017_92px.jpg 968 968 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2020-11-10 19:48:042020-11-10 19:50:41For patients’ safety, it’s time Congress updated rules governing the $10 billion contact lens industry

Protecting Nevadans from COVID-19 Scams: A Virtual Panel Event with NV Attorney General Aaron D. Ford and Fraud Experts

October 20, 2020
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2020-10-20 19:14:072021-03-19 05:55:24Protecting Nevadans from COVID-19 Scams: A Virtual Panel Event with NV Attorney General Aaron D. Ford and Fraud Experts

New report: COVID-19 pandemic highlights need for White House Consumer Advocacy Office

October 19, 2020
Media contact: National Consumers League – Carol McKay, carolm@nclnet.org,…
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Facebook’s banning of Holocaust denial content is a win for consumers

October 14, 2020
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NBC News’ Vicky Nguyen, FCC Commissioner Jessica Rosenworcel, DC AG Karl Racine honored with national consumer watchdog’s annual awards

October 6, 2020
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2020-10-06 08:53:532021-03-19 08:32:47NBC News’ Vicky Nguyen, FCC Commissioner Jessica Rosenworcel, DC AG Karl Racine honored with national consumer watchdog’s annual awards

National Consumers League releases report examining sustainability, consumer choice, and confusion in food and beverage packaging

October 1, 2020
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2020-10-01 09:04:112021-02-25 05:42:16National Consumers League releases report examining sustainability, consumer choice, and confusion in food and beverage packaging

Advice to get rid of that debt monkey on your back

September 22, 2020
Michelle Singletary award-winning Washington Post columnist discusses how consumers can manage debt and...
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NCL statement on the passing of Ruth Bader Ginsburg

September 21, 2020
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NCL concerned Congress seeks to approve unreviewed CDB products

September 17, 2020
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Delta and American ending change fees another victory for consumers

September 1, 2020
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United ending domestic change fees is welcome news and a challenge to the industry

August 31, 2020
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Compromised access to the USPS could result in worsened health outcomes

August 24, 2020
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Reopening the economy prematurely has dire consequences for states

August 6, 2020
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Sign up for the #DataInsecurity Digest

August 5, 2020
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Scammers coming out of woodwork to prey on vulnerable

August 5, 2020
Today’s economic news is grim. Nearly 40 million Americans…
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Everything’s canceled. Now what?

August 5, 2020
The COVID-19 pandemic upended the daily rhythms for hundreds…
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Price gouging a threat to consumers in new economy

August 5, 2020
In past natural and man-made disasters, whether in the aftermath…
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Advocating for emergency air transport coverage

July 31, 2020
This spring, NCL sent a letter to the CEOs of Cigna, Aetna, and…
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Sorting through bogus health claims

July 31, 2020
Across the United States, people are rising to the historic health…
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Price gouging and usury and fraud, oh my!

July 21, 2020
Ben Wiseman, director of the Office of Consumer Protection at the Office....
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NCL hails sweeping Supreme Court decision protecting LGBTQ employees

June 19, 2020
June 19, 2020 Media contact: National Consumers League…
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NCL applauds Supreme Court decision protecting DREAMERS

June 18, 2020
June 18, 2020 Media contact: National Consumers League…
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NCL statement on murder of George Floyd

June 3, 2020
June 3, 2020 Media contact: National Consumers League…
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Grocery stores and safety measures needed to protect workers and customers during COVID-19

May 13, 2020
By Nailah John, Linda Golodner Food Safety and Nutrition…
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National Consumers League statement of support for Emergency Broadband Connectivity Fund

May 12, 2020
May 12, 2020 Contact: National Consumers League…
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Protecting consumers from COVID-19 Scams: A virtual panel event with Pennsylvania Attorney General Josh Shapiro and fraud experts

May 8, 2020
May 8, 2020 Watch recording here Contact:…
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Child and forced marriage puts the “lock” in wedlock

May 8, 2020
Fraidy Reiss, activist and founder/director of Unchained At Last,...
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Water shut-offs across the country threaten our health and safety during pandemics

May 7, 2020
By Nailah John, Linda Golodner Food Safety and Nutrition Fellow We…
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NCL calls on insurers to cover air medical services during COVID-19 crisis

May 5, 2020
May 5, 2020 Contact: National Consumers League…
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COVID-19 shows us the extraordinary importance of vaccines

May 1, 2020
By Sally Greenberg, NCL Executive Director What a bittersweet…
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COVID-19, what could it cost you?

April 30, 2020
By Nissa Shaffi, NCL Associate Director of Health Policy As…
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Lessons from pandemic life: we all need the option of paper notice

April 27, 2020
Jim Haigh leads education and development efforts at Keep Me…
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A few out-of-the-box consumer tips for staying safe from coronavirus

April 24, 2020
By Sally Greenberg, NCL Executive Director At the National Consumers…
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Nation’s pioneering consumer-worker organization demands massive COVID-19 testing production, universal testing

April 23, 2020
April 23, 2020 Contact: National Consumers…
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Safe takeout options under coronavirus

April 14, 2020
By Nailah John, Linda Golodner Food Safety and Nutrition Fellow The…
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NCL urges Administration to take action to combat COVID-themed fraud, patient harms online

April 10, 2020
April 10, 2020 Contact: National Consumers…
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Kudos to merchants fighting price gouging

April 10, 2020
By Sally Greenberg, NCL Executive Director There I was, searching…
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Watchdog org predicting ‘tsunami’ of coronavirus-related scams to come

April 1, 2020
April 1, 2020 Media contact: National Consumers…
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Fighting for crucial consumer, worker protections and fair outcomes in coronavirus environment

March 27, 2020
March 27, 2020: A message to our online community about how…
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National Consumers League statement on lack of airline passenger protections in COVID-19 relief bill

March 26, 2020
March 26, 2020 Media contact: National Consumers…
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Special message from NCL’s Fraud.org about coronavirus scams – National Consumers League

March 25, 2020
Special COVID-19 warnings: Scammers are pouncing on…
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NCL praises AG Barr for crackdown on COVID-19 scammers

March 25, 2020
March 25, 2020 Media contact: National Consumers League…
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National Consumers League statement on airline consumer protections in Take Responsibility for Workers and Families Act

March 24, 2020
March 24, 2020 Media contact: National Consumers League…
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Idaho Patient Act a model for other states for protecting consumers from medical debt

March 20, 2020
I spent a week last month in Boise with two members of the staff…
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Consumer groups urge Congress to insist on consumer protections in airline taxpayer bailout

March 19, 2020
March 19, 2020 Media contact: National Consumers League…
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NCL applauds crackdown on sham coronavirus cures

March 17, 2020
March 17, 2020 Media contact: National Consumers League…
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Florence Kelley is smiling down upon Congress this week

February 28, 2020
NCL’s Florence Kelley, the towering reformer who headed the…
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Imposter scams drive big increases in phishing and spoofing complaints in annual top ten scam report

February 27, 2020
February 27, 2020At the start of National Consumer Protection…
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Consumer groups applaud House hearing on anti-consumer practices in the ticketing industry

February 26, 2020
February 26, 2020Media contact: National Consumers League –…
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Consumer group urges additional action by DOJ and Congress to promote competition in the live event industry

December 20, 2019
December 20, 2019Media contact: National Consumers League –…
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NCL applauds passage of two consumer protection bills

December 19, 2019
December 19, 2019Media contact: National Consumers League –…
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NCL applauds House passage of safety bills

December 17, 2019
December 17, 2019Media contact: National Consumers League –…
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NCL welcomes DOJ enforcement of Live Nation consent decree

December 16, 2019
December 16, 2019Media contact: National Consumers League –…
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Enough is enough! It’s time for the FTC to protect consumers from deceptive automatic renewal clauses

December 3, 2019
If you're like most Americans ,you have probably had…
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https://nclnet.org/wp-content/uploads/2020/08/byoung-92.jpg 638 639 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2019-12-03 16:33:002020-12-04 08:15:39Enough is enough! It’s time for the FTC to protect consumers from deceptive automatic renewal clauses

NCL applauds Congressional oversight of the live event ticketing industry

November 22, 2019
November 22, 2019Media contact: National Consumers League –…
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NCL applauds FTC action to reign in deceptive marketing in the wireless industry

November 5, 2019
November 5, 2019Media contact: National Consumers League –…
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Computer chip defects force consumers to choose between speed and security

October 24, 2019
October is National Cybersecurity Awareness Month! Since the…
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If you care about cramped airline seats, you should care about the FAA’s evacuation tests

October 21, 2019
Last month, I had the pleasure of testifying before the House…
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https://nclnet.org/wp-content/uploads/2020/08/breyault.jpg 92 92 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2019-10-21 16:51:002020-12-04 08:15:45If you care about cramped airline seats, you should care about the FAA’s evacuation tests

FAA evacuation tests could give green light to unsafe and inhumane airline seating

October 21, 2019
October 21, 2019Media contact: National Consumers League –…
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 NCL staff https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png NCL staff2019-10-21 16:49:002020-12-04 08:15:45FAA evacuation tests could give green light to unsafe and inhumane airline seating

Reducing the mountain of waste on airplanes

October 17, 2019
On a flight to Idaho earlier this week, I brought my own coffee…
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Watchdog group to present annual awards to AFA-CWA’s President Nelson, Truth In Advertising’s Patten on Tuesday, 10/22

October 17, 2019
October 17, 2019Media contact: National Consumers League –…
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NCL: Cars need to come with data deletion buttons to enhance consumer privacy protections

October 3, 2019
October 3, 2019Media contact: National Consumers League – Carol…
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AdvoCare settlement highlights FTC’s importance in protecting consumers from pyramid schemes

October 2, 2019
October 2, 2019Media contact: National Consumers League – Carol…
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DOT inaction leaves kids at risk, NCL tells Congress

September 26, 2019
September 26, 2019 Media contact: National Consumers…
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Groups’ letter to Congress in support of Taxpayer Service Standards legislation

September 23, 2019
September 23, 2019The Honorable Chuck GrassleyChairmanCommittee…
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Consumer groups applaud congressional action to improve live event ticketing marketplace

September 20, 2019
September 20, 2019Media contact: National Consumers League –…
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PreviousNext

Stop senior scams!

March 6, 2023
Happy Consumer Protection Week! While fraud can affect anyone, regardless of age and other demographic information, Fraud.org and NCL are putting the spotlight on scams targeting older Americans.
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White House “taking the gloves off” in latest competition push

February 1, 2023
The National Consumers League (NCL) today applauded the White House Competition Council’s announcement of a new slate of executive actions to protect consumers and rein in corporate power.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-02-01 16:42:172023-02-01 16:42:38White House “taking the gloves off” in latest competition push

Advocates call on DOT to mandate easier airfare cost comparison

January 25, 2023
National Consumers League (NCL) and a coalition of six consumer and passenger rights organizations filed comments with the Department of Transportation (DOT) in support of proposed regulations requiring the earlier disclosure of common airline ticket add-on fees.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-01-25 15:34:372023-01-25 15:35:34Advocates call on DOT to mandate easier airfare cost comparison

NCL applauds bipartisan interest in reining in ticketing monopoly 

January 25, 2023
The National Consumers League (NCL) today applauded the Senate Judiciary Committee for holding a landmark hearing examining how Ticketmaster-Live Nation’s monopoly harms fans and competition in the live event industry.  
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NCL urges FTC to prohibit user review manipulation

January 10, 2023
The National Consumers League (NCL) this week filed comments in support of a Federal Trade Commission (FTC) regulation to ensure the reliability of user reviews. In its comments, NCL urged the FTC to prohibit user reviews from individuals who did not purchase a product or service (or are misrepresenting their experiences with a product or service) and to prohibit sellers from manipulating consumer reviews.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-01-10 18:47:442023-01-10 18:48:42NCL urges FTC to prohibit user review manipulation

National Consumers League urges Southwest Airlines to invest in consumer protection

December 27, 2022
The poor performance of domestic airlines, namely Southwest Airlines, over the holiday season is yet another call to action for reform to the air travel industry. The National Consumers League (NCL) strongly urges Southwest Airlines to take all actions necessary to make both consumers and its employees whole, as well as to prevent similar incidents from reoccurring in the future.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2022-12-27 20:03:532022-12-27 20:03:53National Consumers League urges Southwest Airlines to invest in consumer protection

DC Attorney General files consumer protection lawsuit against football team and its owners

November 10, 2022
District of Columbia Attorney General Karl Racine announced today that he has filed a consumer protection lawsuit against the Washington Commanders, their owner Daniel Snyder, the National Football League (NFL), and NFL Commissioner Roger Goodell for allegedly colluding to deceive DC residents about an NFL investigation into the team’s toxic workplace culture, which includes sexual harassment.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2022-11-10 23:04:232022-11-10 23:04:23DC Attorney General files consumer protection lawsuit against football team and its owners

NCL applauds action to rein in deceptive marketing of contact lenses

February 3, 2022
Advocates are welcoming enforcement action by FTC and DOJ to end the deceptive marketing of contact lenses by Vision Path, which put consumers at risk by failing to obtain proper prescriptions, to properly verify prescription information, and by substituting Hubble lenses for those actually prescribed to consumers.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Melody Merin https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Melody Merin2022-02-03 19:58:432022-02-03 20:14:07NCL applauds action to rein in deceptive marketing of contact lenses

NCL, H&R Block partner to help consumers prepare for 2022 tax season

January 13, 2022
What's new for consumers this tax season? Plenty! Here's what you need to know.
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National Consumers League launches FactsAboutRecycling.org to inform consumers about recyclability, sustainability of food and beverage packaging

November 15, 2021
NCL has launched FactsAboutRecycling.org, an information hub where consumers can learn more about what actually happens to the food and beverage packaging they toss in the recycling bin.
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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Melody Merin https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Melody Merin2021-11-15 14:30:582021-11-30 03:08:45National Consumers League launches FactsAboutRecycling.org to inform consumers about recyclability, sustainability of food and beverage packaging
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Featured Resources

Stop senior scams!

March 6, 2023/in Consumer Protection, Featured Home - Consumer Protection, Featured Home - Fraud Prevention, Fraud policy, Fraud Prevention, Podcast, Scams Podcasts /by Katie Brown

Happy Consumer Protection Week! While fraud can affect anyone, regardless of age and other demographic information, Fraud.org and NCL are putting the spotlight on scams targeting older Americans.

Read more
https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-03-06 16:33:272023-03-06 16:34:46Stop senior scams!

White House “taking the gloves off” in latest competition push

February 1, 2023/in Consumer Protection, Featured Home - Consumer Protection consumer, consumer protection, press release Press Releases /by Katie Brown

The National Consumers League (NCL) today applauded the White House Competition Council’s announcement of a new slate of executive actions to protect consumers and rein in corporate power.

Read more
https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-02-01 16:42:172023-02-01 16:42:38White House “taking the gloves off” in latest competition push

Featured Advocacy Letters

Nation’s leading advocacy groups express their concern over partnership between Major League Baseball and CBD maker

November 9, 2022/in Press release consumer protection Advocacy Letters, Press Releases /by Katie Brown

The National Consumers League, along with CADCA – a national nonprofit organization committed to creating safe, healthy, and drug-free communities globally – submitted today a joint letter to the commissioners of the Food and Drug Administration (FDA) and Major League Baseball (MLB) expressing concern over the recently announced partnership between MLB and cannabidol (CBD) maker Charlotte’s Web.

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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2022-11-09 14:57:032022-11-09 15:53:30Nation’s leading advocacy groups express their concern over partnership between Major League Baseball and CBD maker

Featured Press Releases

New research reiterates the need for consumer caution, federal protection related to marijuana companies misleading claims

March 13, 2023/in CBD, Consumer Education, Consumer Protection, Health, Press release cannabis, health Press Releases /by Katie Brown

Data Science Solutions, LLC, in partnership with NCL, today released new research that dives into false or misleading medical claims made by several leading marijuana companies on their social media platforms.

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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-03-13 14:23:562023-03-13 14:26:01New research reiterates the need for consumer caution, federal protection related to marijuana companies misleading claims

National Consumers League statement on Gigi Sohn’s FCC nomination withdrawal

March 7, 2023/in Consumer Protection, Press release consumer protection, FCC, Sally Greenberg, Statements Press Releases /by Katie Brown

We are disappointed that Gigi Sohn’s nomination to the Federal Communications Commission was derailed by entrenched industry players and their allies in Congress.

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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-03-07 22:21:032023-03-07 22:21:03National Consumers League statement on Gigi Sohn’s FCC nomination withdrawal

Partners

Alliance Against Fraud

Top Ten Scams Report: Consumers reported massive uptick in crypto-linked fraud losses in 2022

February 6, 2023/in Featured Home - Fraud Prevention, Fraud policy, Fraud Prevention, Press release, Scams consumer, consumer protection, fraud, Fraud Policy, Fraud.org, John Breyault, press release, scam, scams Press Releases /by Katie Brown

Reports of scams tied to cryptocurrencies drove a significant increase in median losses in 2022, according to the National Consumers League’s annual Top Ten Scams report. The report, published annually, analyzed more than 3,500 consumer fraud complaints filed with NCL’s Fraud.org campaign last year. 

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https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png 0 0 Katie Brown https://nclnet.org/wp-content/uploads/2020/08/NCL-logo.png Katie Brown2023-02-06 17:54:202023-02-06 18:14:16Top Ten Scams Report: Consumers reported massive uptick in crypto-linked fraud losses in 2022
  • Our Impact

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  • Preventing yet another victim

    Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.

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  • Building a stronger generation

    A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.

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  • Script Your Future saved my life

    Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.

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  • For a safer workplace

    Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.

    Read about NCL’s impact

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PBPA Commends HHS Funding to Support Maternal and Infant Health

The Preterm Birth Prevention Alliance (PBPA), a coalition of maternal and women’s health advocates dedicated to improving preterm birth outcomes in the United States and addressing its disproportionate impact on women of color, applauds the U.S. Department of Health and Human Services (HHS) for awarding nearly $350 million to states across the country to improve support for safe pregnancies and healthy babies.

“For far too long, U.S. maternal health care has lagged behind that of other developed countries, particularly for women of color,” noted Sally Greenberg, Executive Director of the National Consumers League. “This additional funding will enable local health departments and nonprofits to better address the health care needs of the most vulnerable mothers and their babies.”

The funding, awarded by HHS’ Health Resources and Services Administration (HRSA), will support home visiting services, increase access to doulas, address infant mortality and maternal illness, and improve data reporting on maternal mortality.

“Maternal health care in the U.S. has consistently failed women of color,” Greenberg continued.  “We applaud HHS for this additional funding that will help to improve the maternal health for all mothers and babies, especially women of color and those most at-risk.”

The funding announcement follows the release of a report by the U.S. Commission on Civil Rights which found that Native American women are more than two times more likely to die from pregnancy-related complications than white women in the U.S. This disparity was further exacerbated for Black women in the U.S., who are three to four times more likely to die from pregnancy-related complications than white women.

“In addition to expanding programs to support maternal health, we must increase representation from racially and ethnically diverse groups in research and clinical trials, particularly those studying treatment options to prevent maternal morbidity and mortality,” said Greenberg.  “The need for the additional HHS funding and the report from the Commission on Civil Rights clearly illustrate how critical representative research and real world evidence are to ensuring all mothers and their babies have the same opportunity for the best possible health outcomes.”

Diverse research for a diverse America: The value of equitable, real-world research

August 12, 2021/in Blog, Health, Prevention Blog Post

By Sally Greenberg, NCL Executive Director

While the COVID-19 pandemic has led to hardship for all Americans, it is clear that people of color have been disproportionately burdened. Across the health care continuum, addressing this disparity has become part of the broader conversation about the history of systemic racism and the underlying social determinants of health that negatively affect the mental, physical, and economic health of individuals and entire communities.

The pandemic has underscored persistent health disparities, and there is growing recognition that representation in research and clinical trials can have a profound impact on health outcomes. A lack of representation from racially and ethnically diverse groups in research and clinical trials have typically led to gaps in data, missing the opportunity to assess the full impact of various treatments and drugs across a range of populations. The collection and use of real-world research and data to inform the potential use, risks, and benefits of medical products and treatments can ultimately lead to better health outcomes, particularly for those who have been underrepresented in the past.

Existing efforts to improve inclusion

Efforts to expand diversity and representation in medical research are underway in Congress. Policymakers are encouraging the incorporation of Real World Evidence (RWE) in drug development through the recent Cures 2.0 draft legislation released by Reps. Diana Degette (D-CO-1) and Fred Upton (D-MI-6). While the status quo limits us from effectively reaching underserved populations, the proposed legislation would allow studies that include RWE for some drugs after they have been approved. At the heart of this issue is a growing appreciation that the same therapy can affect different populations in different ways, which is why Cures 2.0 supports collecting data that more accurately reflects the unique experiences and needs of patients across diverse populations.

Recognizing the potential for RWE in maternal health

The lack of representative research in the field of maternal health is undeniable, and its implications are staggering. The dismal state of maternal care in the United States reflects how our health care system has failed women of color, including by not adequately studying treatment options to prevent maternal morbidity and mortality. The need for RWE is clear when you consider the persistent disparities in health outcomes that plague minority communities.

Preterm birth and its disproportionate impact on women of color is a stark illustration of the need to make progress on representative research in maternal health. Preterm birth is the second-largest contributor to infant death in America today. Despite the tremendous physical, emotional, and financial toll that preterm birth continues to take on our country — disproportionately so on women and families of color — not enough therapeutic tools currently exist to prevent it.

Today, “17P,” the only FDA-approved treatment to help reduce the likelihood of spontaneous, recurrent preterm birth in the United States is at-risk of being withdrawn from the market in all its forms, including the branded product and five generic versions. Unfortunately there is conflicting evidence from two different clinical trials, one representative of a diverse U.S. population and another studied in a largely white population in Europe. It’s not a straightforward comparison. If 17P is withdrawn, the women most affected by preterm birth, predominantly women of color, would be left without an FDA-approved treatment option.

The FDA is considering the path forward, including additional data collection through leveraging RWE from past patient use. The success of the first (approval) trial for 17P in the impacted communities signals the importance of RWE. Continued access to 17P is, at its core, a matter of health equity. Black women must not yet again be left vulnerable to a system that historically has overlooked them.

PRETERM BIRTH PREVENTION ALLIANCE APPLAUDS FDA’S GRANTING OF HEARING FOR THE ONLY FDA-APPROVED THERAPIES TO REDUCE RECURRENT PRETERM BIRTH

WASHINGTON, DC, August 26, 2021 –

Preterm Birth Prevention Alliance a coalition of maternal and women’s health advocates dedicated to improving preterm birth outcomes in the United States and addressing its disproportionate impact on women of color, commends the U.S. Food and Drug Administration (FDA) for granting a public hearing to discuss 17P, the only FDA-approved class of branded and generic treatments to reduce preterm birth in indicated patients.

We appreciate the FDA’s willingness to hear directly from individuals facing prematurity and the providers who treat them about their experiences with 17P,” said National Consumer League’s Executive Director Sally Greenberg. “It is an important step towards better understanding variations in efficacy across diverse populations and ensuring all women have an equal chance at the best possible outcomes.”

Last week, the FDA agreed to grant Covis Pharma, the manufacturer of the branded 17P product Makena its request for a public hearing to discuss 17P. Hydroxyprogesterone caproate—or “17P”—has been approved since 2011 and is the only FDA-approved class of treatments to help prevent spontaneous, recurrent preterm birth in the United States. In 2020, the FDA proposed withdrawing 17P in all its forms, including the branded product and its five generic versions, based on conflicting efficacy data from two studies composed of vastly different populations, one predominantly inclusive of women in the U.S. most vulnerable to preterm birth and one not.

“Mothers and birthing people deserve access to the best possible treatments to prevent preterm birth. We cannot achieve birth equity if we study pregnant women as a monolith,” said Blythe Thomas, Initiative Director of 1,000 Days. “It is only by systematically researching the real-world, post-market impact of 17P on individuals from a variety of racial and ethnic backgrounds, while maintaining access for all affected, that we can reduce disparities in maternal and infant health.”

While the hearing date has not yet been set, the Alliance looks forward to sharing the perspectives of affected individuals and their physicians with the agency once the hearing is scheduled and will continue to advocate for at-risk moms and babies of all races and ethnicities.

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ABOUT THE PRETERM BIRTH PREVENTION ALLIANCE

The Preterm Birth Prevention Alliance (PBPA) is a coalition of maternal and women’s health advocates who share a common concern about the state of preterm birth in the United States and the proposed market withdrawal of 17P, the only FDA-approved class of treatments to help prevent spontaneous, recurrent preterm birth. Formed in 2021 by the National Consumers League, the 15 partners in the PBPA seek to improve preterm birth outcomes in the United States by maintaining access to safe, FDA-approved treatment options and advocating for more diverse medical research that adequately represents the experiences of women and newborns of color. Women of color need a seat at the table. To learn more, visit www.pretermbirthalliance.org

LEADING PATIENT ADVOCATES LAUNCH PRETERM BIRTH PREVENTION ALLIANCE TO PROTECT CRITICAL ACCESS TO THE SOLE FDA-APPROVED CLASS OF THERAPIES TO REDUCE RECURRENT PRETERM BIRTH

WASHINGTON, DC, April 20, 2021 – Today, the National Consumers League (NCL), along with a coalition of patient advocacy organizations dedicated to advancing the health of mothers and infants, announced the launch of the >Preterm Birth Prevention Alliance.

Members of the Alliance are joining forces in an effort to preserve patient access to the only Food & Drug Administration-approved class of treatments for pregnant women who have previously had an unexpected, or spontaneous, preterm birth. Together, Alliance members seek to ensure that the Food & Drug Administration (FDA) hears concerns from the full range of stakeholders about the potential risks and impact of withdrawal for at-risk pregnant women and their providers.

For the fifth year in a row, the U.S. preterm birth rate has increased (to 10.2 percent of births), and preterm birth and its complications were the second largest contributor to infant death across the country. Preterm birth also represents a significant racial health disparity, with Black women in America experiencing premature delivery at a rate 50 percent higher than other racial groups throughout the country.

However, in 2020, the FDA >proposed withdrawing hydroxyprogesterone caproate, commonly called “17P” or “17-OHPC”, the only FDA-approved class of branded and generic treatments to help prevent the risk of preterm birth in women with a history of spontaneous preterm birth. The FDA is currently determining whether to hold a hearing on the status of 17P, based on conflicting efficacy data from two studies composed of vastly different patient populations, one inclusive of women in the U.S. most vulnerable to preterm birth and one not.

“We’re fighting for a more inclusive healthcare system that gives everyone an equal chance to have the best outcomes possible,” said Sally Greenberg, executive director of the National Consumers League. “We don’t believe that removing 17P from the market without gaining a better understanding of who could benefit the most from its use is in the best interests of patients, nor their healthcare providers, particularly as there are no other approved treatment options available.”

To date, 14 organizations have joined NCL to advocate for the health interests of at-risk pregnant women and infants, including: 1,000 Days; 2020 Mom; American Association of Birth Centers; Black Mamas Matter Alliance; Black Women’s Health Imperative; Expecting Health; Healthy Mothers, Healthy Babies Montana; HealthyWomen; Miracle Babies; National Birth Equity Collaborative; National Black Midwives Alliance; National Partnership for Women & Families; Sidelines High-Risk National Support Network; and SisterReach.

“As a trained obstetrician and gynecologist, I know firsthand the impact of preterm birth on Black women and birthing people. I also know that racism – not race – is the driving factor leading the disproportionate impact of preterm birth on Black women and birthing people thereby exacerbating systemic inequities in maternal and infant health. To achieve birth equity, which is the assurance of the conditions of optimal births for all people with a willingness to address racial and social inequities in a sustained effort, we must work to protect and uphold a standard of care for spontaneous, recurrent preterm births and ensure it remains accessible and affordable for all who stand in need,” added Dr. Joia Crear Perry, founder and president of the National Birth Equity Collaborative.

The Preterm Birth Prevention Alliance is calling for the FDA to grant a public hearing to fully consider all of the data, additional research methods, and stakeholder perspectives before deciding whether to withdraw approval of this critical class of therapies. The health of America’s moms and babies warrants the utmost care and consideration.

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ABOUT THE PRETERM BIRTH PREVENTION ALLIANCE

The Preterm Birth Prevention Alliance is a coalition of maternal and women’s health advocates who share a common concern about the state of preterm birth in the United States and the proposed market withdrawal of 17P, the only FDA-approved class of treatments to help prevent spontaneous, recurrent preterm birth. Formed in 2021 by the National Consumers League, we seek to improve preterm birth outcomes in the United States by maintaining access to safe, FDA-approved treatment options and advocating for more diverse medical research that adequately represents the experiences of women and newborns of color. Women of color need a seat at the table. To learn more, visit www.pretermbirthalliance.org.

Initial support for the Preterm Birth Prevention Alliance is provided by Covis Pharma.

MEDIA CONTACT:

Carol McKay, carolm@nclnet.org

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