Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
Read about NCL’s impact
Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
Read about NCL’s impact
Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
Read about NCL’s impact
Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
Read about NCL’s impact
For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
Read about NCL’s impact
The need for quality, affordable, accessible care
Americans are spending billions on rising healthcare costs and need access to affordable, effective medicines and high-quality care.
How we help
NCL’s health policy program advocates for safe and effective medicines and affordable, patient-centered health care. Our groundbreaking Script Your Future program helps consumers improve medication adherence and live longer, healthier lives.
Featured Content
National Consumers League names Robin Strongin to lead Health Policy
National Consumers League (NCL)-the nation’s oldest consumer advocacy organization, has named Robin Strongin Senior Director, Health Policy, beginning January 4, 2023. Robin will oversee NCL’s robust health care portfolio.
Legislation is needed to close the environmental health gaps in the Polluters Pay Principle
Today, more than 40% of Americans live in communities with unhealthy levels of air pollution and every year, millions of deaths and chronic illnesses have been found to be directly caused by various pollutant types.
Menthol cigarettes are going up in smoke
Sally Greenberg sits down with members of the African American Tobacco Control Leadership Council, the country’s leading public health education and advocacy organization taking on Big Tobacco to save Black lives.
How did my medicine get here? Behind the scenes of the healthcare supply chain
Many of us take for granted that our medicines are available at the pharmacy whenever needed. Despite the disruptions of the pandemic, U.S. healthcare supply chains remained incredibly resilient, safe and reliable.
Leaders in Congress support safe OTC hearing aid standards
Mild to moderate hearing loss is a difficult reality that millions of Americans struggle with, which is why the availability of over-the-counter (OTC) hearing aids is exciting for those who are impacted by hearing loss. While making OTC hearing aids more accessible is a promising step for consumers, we at NCL would be remiss if we didn’t underscore our concerns around the Food and Drug Administration’s (FDA) proposed OTC hearing regulations as they currently exist.
How to protect consumers from PBM greed
The rising cost of health care is a sore point for all consumers and nowhere is it more glaring than at the pharmacy counter. However, consumers are largely unaware that Pharmacy Benefit Managers – or PBMs – are the middlemen working behind the scenes with very little competition and accountability.
NCL Briefing: measuring the 340B program’s impact on charitable care and operating profits for covered entities
Join the National Consumers League for a panel discussion with experts from Health Capital Group, the Community Oncology Alliance, and Johns Hopkins on this new white paper, which analyzes 340B’s impact on hospital profit margins and charitable care spending and attempts to quantify the amount of program benefits accruing to covered entities, contract pharmacies and patients.
Maintaining customer trust in a booming eCommerce marketplace
Happy Consumer Protection Week! Are you an online shopper? This podcast is for you!
Why we need more Black health professionals in the workforce
A lack of diversity in the health care workforce has been a persistent issue in the United States, posing significant implications to health equity, particularly for the Black or African American community.
A woman’s right to choose: Equal access to health care threatened
This episode contains sensitive topics, such as abortion and sexual violence, that may be difficult for some audiences. Listener discretion advised.
As listeners of our podcast know, the National Consumers League believes in equal health care access for all, and that includes a woman's right to choose.
Illicit drugs and the digital marketplace
We, as consumers — at the touch of a few buttons — have access to drugs and devices that would have required far more time and effort to acquire in the past. But with that ease of access, we also have millions of tainted or suspect products peddled to consumers, including counterfeit drugs.
NEW RESEARCH: CBD companies exploiting academic partnerships for marketing purposes
A new study illuminates the need for FDA regulatory approval and stronger oversight to address the risks to consumers and patients alike when CBD companies exploit that system.
Reason to celebrate: No more surprise medical bills in the new year!
More than half of U.S. consumers reported recently receiving an unexpected medical bill. The No Surprises Act will help.
NCL offers support for Increasing Access to Biosimilars Act (S. 1427)
Biosimilars pose great potential to reduce health care costs.
Listen up: FDA’s proposed OTC hearing aid rule
The FDA has proposed making hearing aids available as an OTC. But advocates are concerned that the regulations aren't exactly right when it comes to thresholds for volume.
The drug pricing middlemen driving up drug costs
Healthcare continues to be front and center in the national discourse, particularly in the midst of the pandemic. As Congress works on policy solutions to lower healthcare costs for consumers, we face an unfair disadvantage when it comes to what we’re paying at the pharmacy counter.
NCL applauds approval of the pediatric COVID-19 vaccine
NCL applauds the coordinated efforts of the FDA and the CDC to approve the Emergency Use Authorization (EUA) of the Pfizer-BioNTech COVID-19 vaccine for children ages 5 to 11.
¿Buscando cobertura médica? Healthcare.gov open enrollment begins November 1
As we commemorate Hispanic Heritage Month, the National Consumers League (NCL) wants Latino consumers to better understand their health coverage options through the Health Insurance Marketplace.
What’s in that gummy bear could be hazardous to your kid’s health
CBD-infused foods and candies are often packaged and marketed to appeal to children, but buyer beware – there are a number of harmful ingredients that could be in a seemingly harmless gummy bear. Parents, teachers, guardians, and loved ones should know that none of the non-prescription CBD products on the market today – and the false medical claims often used to market these to consumers – have been tested or approved by the FDA.
Redesigning our communities to fight health disparities
Even more illuminating, one of the best predictors of health outcomes is a person’s zip code. In many major U.S. cities, the gap in life expectancy between the highest and lowest zip codes is 20+ years.
Addressing vaccine hesitancy with community-driven messaging
Even though there is overwhelming evidence in support of the COVID-19 vaccines and their safety, vaccine hesitancy still looms.
Don’t forget to take advantage of Healthcare.gov Special Enrollment Period
There’s still time to get marketplace coverage and expanded financial assistance through August 15.
Gun violence is a public health crisis—We must treat it like one
2020 saw a 10 percent increase in gun deaths over the previous year, fueled primarily by a 25 percent rise in homicides and accidental gun deaths. Experts say the recent spike is due to the economic and social stresses of the pandemic, and the numbers are showing no signs of abating as we open back up post-COVID.
Addressing health inequities for LGBTQ communities: During PRIDE month and 365 days a year
Research shows that LGBTQ individuals who live in communities with high levels of anti-LGBTQ prejudice die sooner—12 years on average—than those living in more accepting communities. Queer and Trans people of color (QTPOC) face even higher rates of fatal violence, as 44 transgender and gender non-conforming people died to anti-trans violence in 2020.
Maternal vaccines: Safe for mom and baby
In the last few weeks, I’ve noticed an old friend from high school, a mother of an infant, consistently posting anti-vaccine content to her social media. Her posts, which were initially mere reflections, have transformed into full-on conspiracy theories about the safety of the COVID-19 vaccines and cast doubts about to the speed of their approval.
AAPI Heritage Month: The ‘Model Minority Myth’ and its negative impact on health disparities
The AAPI community’s resilience against these factors, while commendable, has contributed to the myth of the “Model Minority,” and has led to a host of social and health inequities.
Como detectar el COVID-19 en casa
Tras la efectiva campaña de vacunación, las pruebas de detección serán claves para seguir evitando contagios del coronavirus y resumir a la normalidad.
The decline in COVID-19 testing nationwide could derail pandemic response wins
COVID-19 testing has been a critical component of the nation’s pandemic response...
NCL statement regarding efforts to ban menthol tobacco products
The ban on menthol-flavored tobacco products is a historic measure to address health disparities present in vulnerable communities as a result of unfair marketing practices.
Giving a voice to women facing preterm birth
The new Preterm Birth Prevention Alliance brings together a coalition of 15 patient advocacy organizations who share concerns about the grave state of preterm birth in the United States and its disproportionate impact on Black, Indigenous, and women of color.
Leading patient advocates launch preterm birth prevention alliance to protect critical access to the sole fda-approved class of therapies to reduce recurrent preterm birth
For the fifth year in a row, the U.S. preterm birth rate has increased (to 10.2 percent of births), and preterm birth and its complications were the second largest contributor to infant death across the country. Preterm birth also represents a significant racial health disparity, with Black women in America experiencing premature delivery at a rate 50 percent higher than other racial groups throughout the country.
Antimicrobial Resistance is a major looming threat to global health systems
If the pandemic has taught us anything, it’s that threats to our health care system can change lives...
Expanded Medicaid coverage for postpartum care
The COVID-19 pandemic has enlightened us to how the social determinants of health adversely impact maternal...
Consumers face an unfair disadvantage at the pharmacy counter
A variety of factors drive drug costs, some of which are obvious: the cost of research and development, distributing the product, the pharmacies’ profits – but there is one far less known cause of price increases: PBMs, short for pharmacy benefit managers.
La tercera vacuna trae esperanza
Gracias a la autorización de la nueva vacuna, presidente Biden afirma que para el fin de mayo habrá vacunas para todos los adultos en EEUU.
Getting more vaccines in arms: Trust and efficiencies
Guest blog by Farah Towfic, PharmD, MBA, director of the…
Preventing the spread of COVID-19: Testing & genetic sequencing efforts in response to emerging variants
With growing concerns regarding the impact of emerging COVID-19 variants, testing and genetic sequencing are critical components of broader return-to-work, return-to-school, and public health surveillance efforts.
Addressing health inequity: A critical step towards a successful national vaccine rollout strategy
COVID-19 has exposed the fact that conditions in the environments in which people are born, live, learn, work, play, worship, and age threaten to impede access to the vaccine.
What the new COVID-19 variants mean for consumers
While the variants all differ slightly in their function, they all possess a specific mutation called D614G — a shared trait that allows these new strains to spread more quickly than the predominant virus.
Mask up! New Executive Order mandating mask-wearing a welcome development
Over the course of the pandemic, mask-wearing has unfortunately morphed into a highly polarizing political issue. But the President's new EO makes it very clear.
Welcoming FDA’s call for better science, more research on CBD
In 2019, in response to the growing retail market of untested,…
COVID vaccine: Credit where credit is due
There’s light at the end of the tunnel because, in record time, America’s pharmaceutical companies have successfully developed safe and highly effective vaccines.
Ensuring completion of series for the COVID-19 vaccine
Most people would agree that coronavirus has worn our country down, and experts have a new fear: that "caution fatigue" is causing a spike in cases.
NCL testified before CDC committee on COVID-19 vaccine recommendations
NCL is deeply disappointed at the Department of Transportation’s decision late Friday to finalize its Rule on Defining Unfair or Deceptive Practices.
NCL testified before FDA committee meeting on Pfizer-BioNTech COVID-19 vaccine
NCL is deeply disappointed at the Department of Transportation’s decision late Friday to finalize its Rule on Defining Unfair or Deceptive Practices.
NCL statement on vaccine for COVID-19
NCL welcomes the very hopeful news that a coronavirus vaccine with a reported efficacy rate of 90 percent may be approved and rolled out in the next few months.
What you should know about the Healthcare.gov Open Enrollment
From November 1, 2020 to December 15, 2020, consumers will be able to enroll in health coverage through the health insurance marketplace, Healthcare.gov.
The FDA must create a win-win path leading to new data on 17P and protect access for pregnant mothers
You may never have heard of hydroxyprogesterone caproate or “17P”—it’s a mouthful, but the role it has played in the lives of thousands of pregnant mothers and babies is easy to understand.
Hispanic Heritage Month: Focus on the importance of participating in research through clinical trials
Hispanic Heritage Month: Focus on the importance of participating…
Our work to preserve America’s treatment option to fight premature birth
You may never have heard of hydroxyprogesterone caproate or “17P”—it’s a mouthful, but the role it has played in the lives of thousands of pregnant mothers and babies is easy to understand.
Understand the opioid epidemic and protect yourselves and loved ones
Knowing the rights, risks and responsibilities of prescription…
Consumers for Safe CBD is working to protect, educate Americans
As America’s premier consumer advocacy organization, with a…
Farmworkers and COVID: ‘A ticking time bomb’
It’s been referred to as a “ticking time bomb,” the coronavirus…
Meet the winners of this year’s Script Your Future Medication Adherence Team Challenge
The 2020 Medication Adherence Team Challenge is part of the national…
Advocating for emergency air transport coverage
This spring, NCL sent a letter to the CEOs of Cigna, Aetna, and…
At-home vision assessments no replacement for in-office visits
With COVID-19 keeping many of us at home, companies claiming…
Sorting through bogus health claims
Across the United States, people are rising to the historic health…
The overlooked epidemic: COVID-19 and its relationship to opioids
The coronavirus pandemic isn’t the only major public health…
The impact of COVID-19 on child labor
Combatting child labor during a global pandemic is a staggering…
NCL statement condemning threats to public health officials
June 25, 2020
Media contact: National Consumers League…
Vaccine hesitancy and the unique challenge of COVID-19
By NCL Health Policy intern Talia Zitner
Around the globe, researchers…
Top of mind: HHS’s reversal of Obama-era transgender nondiscrimination healthcare protections
By Nissa Shaffi, NCL Associate Director of Health Policy
On…
Keeping meatpacking workers safe in the age of COVID-19: A view from the front lines
By Nailah John, Linda Golodner Food Safety and Nutrition…
Observing World Food Safety Day: Food safety, foodborne illnesses, and the pandemic.
By Nailah John, Linda Golodner Food Safety and Nutrition…
The National Consumers League supports expanded COBRA coverage
By Sally Greenberg, NCL Executive Director
In a perfect world,…
A prescription for surviving COVID-19 nutritionally intact: eat well, get sunshine
By Nailah John, Linda Golodner Food Safety and Nutrition Fellow
Overeating…
Alcohol consumption during COVID-19: What the consumer needs to know
By Nailah John, Linda Golodner Food Safety and Nutrition Fellow
While…
NCL expresses concern about Trump Administration’s NBPP rule for 2021
May 26, 2020
Media contact: National Consumers League…
NCL expresses concern about Trump Administration’s NBPP rule for 2021
Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org, (202) 207-2832
Washington, DC—The National Consumers League (NCL), the nation’s pioneering consumer advocacy organization, expresses concern about the Trump Administration’s Notice of Benefit and Payment Parameters Rule for 2021.
An old threat to public health is resurfacing amidst COVID-19 worries
By Sally Greenberg, NCL Executive Director
While all of us have…
Top of mind: Full coverage should mean full coverage
By Nissa Shaffi, NCL Associate Director of Health Policy
The…
Grocery stores and safety measures needed to protect workers and customers during COVID-19
By Nailah John, Linda Golodner Food Safety and Nutrition…
National Consumers League statement of support for Emergency Broadband Connectivity Fund
May 12, 2020
Contact: National Consumers League…
Protecting consumers from COVID-19 Scams: A virtual panel event with Pennsylvania Attorney General Josh Shapiro and fraud experts
May 8, 2020
Watch recording here
Contact:…
More tips for staying healthy during the COVID-19 outbreak and beyond
By Sally Greenberg, NCL Executive Director
COVID has changed…
NCL calls on insurers to cover air medical services during COVID-19 crisis
May 5, 2020
Contact: National Consumers League…
NCL: Annual in-office eye exams help diagnose potential problems
May 4, 2020
Contact: National Consumers League…
COVID-19 shows us the extraordinary importance of vaccines
By Sally Greenberg, NCL Executive Director
What a bittersweet…
COVID-19, what could it cost you?
By Nissa Shaffi, NCL Associate Director of Health Policy
As…
How do we deal with the ‘ticking time bomb’ in agriculture?
Reid Maki is the director of child labor advocacy at…
A few out-of-the-box consumer tips for staying safe from coronavirus
By Sally Greenberg, NCL Executive Director
At the National Consumers…
Coronavirus and unsafe working conditions for poultry workers
By Nailah John, Linda Golodner Food Safety and Nutrition Fellow
In…
Nation’s pioneering consumer-worker organization demands massive COVID-19 testing production, universal testing
April 23, 2020
Contact: National Consumers…
Born too soon; the difference a day makes
Dr. Joia Adele Crear-Perry of the National Birth Equity Collaborative...
Universal testing: What is the hold-up?
By Sally Greenberg, NCL Executive Director
During…
Safe takeout options under coronavirus
By Nailah John, Linda Golodner Food Safety and Nutrition Fellow
The…
Ten years later: ACA consistently proves to be America’s safety net, especially in times of crisis
By Nissa Shaffi, NCL Associate Director of Health Policy
Ten…
Fighting for crucial consumer, worker protections and fair outcomes in coronavirus environment
March 27, 2020: A message to our online community about how…
Coronavirus and food safety: What you need to know
By Nailah John, Linda Golodner Food Safety and Nutrition…
Idaho Patient Act a model for other states for protecting consumers from medical debt
I spent a week last month in Boise with two members of the staff…
Coronavirus: Keeping yourself and your family well-fed in a crisis
By Nailah John, Linda Golodner Food Safety and Nutrition Fellow
Social…
NCL statement: Thank you, quarantine workers
March 18, 2020Media contact: National Consumers League – Carol…
NCL applauds crackdown on sham coronavirus cures
March 17, 2020
Media contact: National Consumers League…
COVID-19 is here and thriving, and ‘flattening the curve’ is the only way forward
Like most Americans, you probably feel besieged by the…
NCL commends House passage of anti-tobacco bill
March 3, 2020Media contact: National Consumers League – Carol…
Understanding the rapidly emerging disease, Coronavirus
On January 30, the World Health Organization (WHO) designated…
Measles, it ain’t over until it’s over
Dr. Linda Fu, general pediatrician at Children’s National Health System ....
NCL urges caution following HHS drug importation announcement
December 20, 2019
Media contact: National Consumers…
Capitol Hill briefing alerts lawmakers to public health ramifications of CBD proliferation
Lawmakers need to be aware of the threats to public health…
Letter to Congress: NCL calls for safe CBD
December 10, 2019Dear Member of Congress,
For more than 120 years,…
NCL announces new action center to help patients steer clear of deadly counterfeit drug websites
December 5, 2019Media contact: National Consumers League –…
NCL statement on nomination of Hahn to head FDA
December 3, 2019Media contact: National Consumers League –…
National Consumers League statement on FDA action regarding CBD
November 29, 2019Leading consumer advocate urges ‘buyer beware’…
CBD is not the cure for whatever ails you
Unless you’ve been living under a rock, you’ve surely seen…
Why won’t New York’s governor Cuomo ban a nasty pesticide that harms children?
Reid Maki is the director of child labor advocacy at the National…
AAOA and National Consumers League Raise Awareness About Prescription Opioid Abuse Safety
October 16, 2019Media contact: press@againstopioidabuse.org or…
We must never forget the importance of vaccines
June 21, 2023: I have written before about being born into a family that experienced the agony of the polio epidemic. My uncle Roger Joseph’s battle with the disease—including his diagnosis in 1951 by my father, a practicing internist—devastated our entire family.
National Consumers League names Robin Strongin to lead Health Policy
National Consumers League (NCL)-the nation’s oldest consumer advocacy organization, has named Robin Strongin Senior Director, Health Policy, beginning January 4, 2023. Robin will oversee NCL’s robust health care portfolio.
Legislation is needed to close the environmental health gaps in the Polluters Pay Principle
Today, more than 40% of Americans live in communities with unhealthy levels of air pollution and every year, millions of deaths and chronic illnesses have been found to be directly caused by various pollutant types.
Menthol cigarettes are going up in smoke
Sally Greenberg sits down with members of the African American Tobacco Control Leadership Council, the country’s leading public health education and advocacy organization taking on Big Tobacco to save Black lives.
How did my medicine get here? Behind the scenes of the healthcare supply chain
Many of us take for granted that our medicines are available at the pharmacy whenever needed. Despite the disruptions of the pandemic, U.S. healthcare supply chains remained incredibly resilient, safe and reliable.
Leaders in Congress support safe OTC hearing aid standards
Mild to moderate hearing loss is a difficult reality that millions of Americans struggle with, which is why the availability of over-the-counter (OTC) hearing aids is exciting for those who are impacted by hearing loss. While making OTC hearing aids more accessible is a promising step for consumers, we at NCL would be remiss if we didn’t underscore our concerns around the Food and Drug Administration’s (FDA) proposed OTC hearing regulations as they currently exist.
How to protect consumers from PBM greed
The rising cost of health care is a sore point for all consumers and nowhere is it more glaring than at the pharmacy counter. However, consumers are largely unaware that Pharmacy Benefit Managers – or PBMs – are the middlemen working behind the scenes with very little competition and accountability.
NCL Briefing: measuring the 340B program’s impact on charitable care and operating profits for covered entities
Join the National Consumers League for a panel discussion with experts from Health Capital Group, the Community Oncology Alliance, and Johns Hopkins on this new white paper, which analyzes 340B’s impact on hospital profit margins and charitable care spending and attempts to quantify the amount of program benefits accruing to covered entities, contract pharmacies and patients.
Maintaining customer trust in a booming eCommerce marketplace
Happy Consumer Protection Week! Are you an online shopper? This podcast is for you!
Why we need more Black health professionals in the workforce
A lack of diversity in the health care workforce has been a persistent issue in the United States, posing significant implications to health equity, particularly for the Black or African American community.