Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Fraud.org is a long-term project of the National Consumers League.
In 1992, in response to the growth in telemarketing and Internet fraud, NCL launched the National Fraud Information Center.
The mission of the NFIC (later renamed the Fraud Center) was to give consumers the information they need to avoid becoming victims of telemarketing and Internet fraud. In February 2013, the Fraud Center was rebranded and relaunched as Fraud.org.
Fraud.org is the product of more than two decades of consumer education and advocacy related to Internet and telemarketing fraud prevention. More than 100,000 unique visitors come to Fraud.org every month. Thousands of consumer complaints are collected by the Fraud.org and shared with our network of more than 90 law enforcement partners. Through our anti-fraud advocacy, consumer education efforts and direct consumer counseling support, NCL’s Fraud Center and Fraud.org have helped millions of consumers protect themselves and loved ones against malicious scams.