Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Privacy
Privacy is a fundamental human right. As new technologies, products, and services are introduced into the marketplace and workplace, it is increasingly important to consider the privacy implications on consumers and workers. Government must be vigilant in assuring consumers and workers that their personal privacy is protected. The National Consumers League
believes that:
- Government at all levels must address the need for a legal framework for basic privacy protection where self-regulatory measures alone are not sufficient;
- There must be legal requirements to protect particularly sensitive personal information, as well as exceptions for national security, law enforcement or other very narrow circumstances;
- The right to privacy must be guaranteed in the marketplace, the workplace, and in government;
- Personal information about individuals should only be collected where appropriate and by fair and lawful means;
- The collection of personal information, the purpose of such collection, and the uses of that information should be disclosed to the individuals about whom it pertains;
- Individuals should be able to control whether and how their personal information may be used for purposes other than those for which it was originally obtained and collected;
- Individuals should have full access to the information that has been collected about them and be able to correct or remove any information that is not accurate, relevant or complete;
- Those who hold personal information about individuals must develop mechanisms that provide consumers and workers control over how that information is used;
- Those who hold personal information about individuals must secure it from unauthorized access, disclosure or use, and from loss, destruction or tampering;
- Individuals must have private rights of action to hold entities accountable for breaches of their privacy; and
- Public education about the collection and use of personal information and how to assert control over its collection and use is critical in order for individuals to make informed decisions as they participate in the marketplace and workplace.
––Adopted October 6, 2000