Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
Read about NCL’s impact
Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
Read about NCL’s impact
Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
Read about NCL’s impact
As a consumer organization that advocates for strong privacy rights, the National Consumers League (NCL) respects your privacy. NCL only asks for information that is necessary to conduct its activities and does not sell or rent personal information about individuals. NCL does not use “cookies” on any of its Web sites. NCL operates several programs. In some cases personal information about individuals may be shared among programs or with outside organizations. Each NCL program varies in terms of what information is collected and how it is used. Click on each for more details.
If you have any questions or problems concerning NCL’s privacy practices, contact info@nclnet.org or (202) 835-3323.
Alliance Against Fraud
Child Labor Coalition
LifeSmarts
National Consumers League
NCL’s Fraud Center
Alliance Against Fraud
The Alliance Against Fraud (AAF) is a coalition whose mission is to educate the public about telemarketing and Internet fraud. The mailing address is:
Alliance Against Fraud
c/o National Consumers League
1701 K Street NW, Suite 1200
Washington, DC 20006
What information is collected?
- The AAF collects the names, affiliations, addresses, phone and fax numbers, email and Web site addresses of its members.
- Records of members’ payments are also retained.
- Some individuals send letters, faxes or emails to the AAF that may contain personally identifiable information.
- When people visit www.fraud.org/aaft/, NCL can obtain information from its Internet Service Provider about what countries they came from, what Web sites they visited immediately before, the most popular AAF Web pages visited, and the total number of visitors.
- Web visitors’ names, email addresses and other personally identifiable information are not collected unless they fill out membership forms, or communicate with the AAF via email.
How is personally identifying information used?
- The AAF Membership Directory with all contact information is provided to members only.
- AAF members may be contacted about other activities of the NCL.
- No personal information about members or other people who contact the AAF, online or offline, is shared with others, except that personal information from consumers who contact the AAF about telemarketing or Internet-related problems may be referred to the appropriate government agencies, trade associations, businesses, advocacy organizations, or other organizations for assistance.
- Payment information is shared with others only to the extent necessary for processing.
Who do I contact if I have questions or concerns about this privacy policy?
If you have any questions or problems concerning NCL’s privacy practices, contact info@nclnet.org or (202) 835-3323.
Child Labor Coalition
The Child Labor Coalition (CLC), administered by NCL, is a national network for the exchange of information about child labor. The mailing address is:
CLC
c/o National Consumers League
1701 K Street NW, Suite 1200
Washington, DC 20006
What information is collected?
- The CLC collects the names, affiliations, addresses, phone and fax numbers, email and Web site addresses of its members.
- The CLC maintains a database of child labor contacts and related organizations (i.e., names, titles, addresses, phone, fax, and email).
- When the CLC conducts surveys of young workers, their age, gender, and city/state of residence are collected but not their names, email addresses, or other identifying information.
- People may submit poems or statements about child labor to be posted on our Web site via a form on the CLC Web site. In that case, their names, email addresses, age (if under 18), and school (if applicable) are collected.
- Some consumers send letters or emails to the CLC that may contain personally identifiable information.
- Records of payments with personal identifying information (i.e., names, affiliations, addresses, and phone numbers) may also be obtained when individuals order educational materials and make donations to the CLC.
- CLC also collects names, affiliations, and contact information of reporters for its media list.
- When people attend CLC conferences or forums, their names, affiliations, addresses, phone and fax numbers, and email addresses are collected.
- When people visit www.stopchildlabor.org, NCL can obtain information from its Internet Service Provider about what countries they came from, what Web sites they visited immediately before, the most popular CLC Web pages visited, and the total number of visitors.
- Web visitors’ names, email addresses and other personally identifiable information are not collected unless they have provide them for purposes of membership, list serve subscription, or posting child labor poems or statements on the CLC Web site.
- When individuals contact the CLC for information, online or offline, their names and physical or email addresses are collected temporarily in order to respond to them.
How is personally identifying information used?
- The CLC posts members’ organizational affiliations on its Web site, but not their individual names or other identifying information.
- The CLC Membership Directory with all contact information is provided to members and may occasionally be shared with other non-governmental organizations and/or government agencies for the purpose of disseminating information on child labor-related issues or events.
- The email addresses of listserv subscribers are not shared with others.
- CLC conference packets include names and contact information for participants. These lists are treated as public information and are available to anyone who requests them.
- When people’s poems or statements are posted on the CLC Web site, their names, school affiliations (if applicable), and ages (if under 18) are included.
- No information about individuals who contact the CLC, online or offline, is shared with others, except that information from consumers who contact the CLC with specific questions or complaints related to child labor laws may be referred to the appropriate state or federal agencies for assistance.
- NCL obtains explicit permission from individuals who have contacted CLC, online or offline, about child labor situations or accidents before providing their information to the media.
- Payment information is shared with others only to the extent necessary for processing.
- The CLC’s media lists are sometimes shared with CLC members and other organizations that want to distribute child labor press releases and alerts.
- People who are included on the CLC database, listserv, and conference lists, as well as media contacts, may be contacted about other CLC activities or events or activities hosted by CLC member organizations.
Who do I contact if I have questions or concerns about this privacy policy?
If you have any questions or problems concerning NCL’s privacy practices, contact info@nclnet.org org or (202) 835-3323.
LifeSmarts
LifeSmarts is a program to develop the consumer and marketplace skills of teenagers. The mailing address is:
LifeSmarts
c/o National Consumers League
1701 K Street NW, Suite 1200
Washington, DC 20006
What information is collected?
- LifeSmarts collects the names, addresses, email addresses, ages, grades, and team affiliations of students who participate in its consumer knowledge program.
- The names, addresses, email addresses, phone and fax numbers, and affiliations of LifeSmarts team coaches and state coordinators are also collected.
- Quotes and pictures of LifeSmarts participants may be obtained with their permission.
- Names, addresses, and phone numbers of people who purchase LifeSmarts educational materials are collected in order to fulfill those orders.
- Records of payments to LifeSmarts are also retained.
- When people visit www.lifesmarts.org, NCL can obtain information from its Internet Service Provider about what countries they came from, what Web sites they visited immediately before, the most popular LifeSmarts Web pages visited, the total number of visitors. NCL can also gather composite information about the number of hits each question in the database received, and how many times the question was answered correctly or incorrectly. This information is not tied in any way to other information such as people’s names, schools, or individual player’s scores.
- Web visitors’ names, email addresses, and other personally identifiable information are not collected unless they register on the site to become part of an online LifeSmarts team. If a person uses the site to take practice quizzes, no personally identifying information is collected.
How is personally identifying information used?
- LifeSmarts uses information about students, coaches and state coordinators to coordinate and monitor the program.
- State coordinators are given contact information for LifeSmarts team coaches within their states and for coordinators in other states. State coordinators also receive composite team scores and individual player scores for all teams registered for their states. They do not receive personally identifying player information.
- Coaches receive scores for students on their teams. Throughout the program year, coaches also receive periodic updates about their teams and information pertaining to LifeSmarts. (Note: They do not receive contact information – we assume they already know how to find their own students.)
- Personally identifying information is not shared with others, except that the names of all participants in the national LifeSmarts competition are distributed at that event.
- Quotes and pictures are used with the consent of the individuals.
- LifeSmarts coaches and state coordinators may be contacted about other NCL activities.
- Students who participate in the LifeSmarts national competition receive a complimentary one-year membership to NCL.
- Individuals outside of the program who purchase LifeSmarts educational materials are sent information about NCL only if they have explicitly agreed to receive it.
- Payment information is shared with others only to the extent necessary for processing.
Who do I contact if I have questions or concerns about this privacy policy?
If you have any questions or problems concerning NCL’s privacy practices, contact info@nclnet.org or (202) 835-3323.
National Consumers League
The National Consumers League (NCL) is a private, nonprofit advocacy organization whose mission is to identify, protect, represent, and advance the economic and social interests of consumers and workers. The mailing address is:
NCL
1701 K Street NW, Suite 1200
Washington, DC 20006
What information is collected?
- NCL collects personal information that members and donors may provide such as names, addresses, affiliations, phone and fax numbers, and email addresses.
- NCL also collects names, affiliations, and contact information of reporters for its media lists.
- When people attend NCL conferences or forums, their names, affiliations, addresses, phone and fax numbers, and email addresses are collected.
- Names and affiliations are collected to make nametags for people who attend events including the annual Trumpeter Award dinner.
- Names, affiliations, addresses, and phone numbers are collected for orders of NCL educational materials.
- Records of all payments and donations are also retained.
- Some individuals send letters, faxes or emails to NCL that may contain personally identifiable information.
- When people visit www.nclnet.org, NCL can obtain information from its Internet Service Provider about what countries they came from, what Web sites they visited immediately before, the most popular NCL Web pages visited, and the total number of visitors.
- Visitors’ names, email addresses and other personally identifiable information are not collected unless they make donations, fill out membership forms, order educational materials, or communicate with NCL via email.
How is personally identifying information used?
- NCL does not produce a membership directory or share information about members with others outside of the organization.
- NCL packets for conferences and forums include names and contact information for participants. These lists treated as public information and are available to anyone who requests them.
- Information about individuals who contact NCL, online or offline, about consumer problems may be referred to the appropriate government agencies, trade associations, businesses, advocacy organizations, or other organizations for assistance.
- NCL will obtain explicit permission from individuals who have contacted it, online or offline, before providing their information to the media.
- NCL’s media lists are sometimes shared with other organizations in connection with joint education projects.
- Members, donors, media, and people who participate in NCL conferences, forums and events may receive information about other NCL activities.
- People who purchase educational materials may be sent information about other NCL activities.
- Payment information is shared with others only to the extent needed for processing.
Who do I contact if I have questions or concerns about this privacy policy?
If you have any questions or problems concerning NCL’s privacy practices, contact info@nclnet.org or (202) 835-3323.
National Consumers League’s Fraud Center
The National Consumers League’s Fraud Center provides advice about telemarketing and online offers and transmits information reported by individuals about suspected telemarketing and Internet fraud to law enforcement agencies. The mailing address is:
NCL’s Fraud Center
c/o National Consumers League
1701 K Street NW, Suite 1200
Washington, DC 20006
What information is collected?
- When individuals contact the Fraud Center for advice, online or offline, their names and physical or email addresses are collected temporarily in order to respond to them.
- Individuals who report suspected telemarketing or Internet fraud are asked for their names, addresses, phone numbers at home and work, email addresses, years of birth, method of payment (but not account numbers) and the names and contact information of the sellers involved.
- The Fraud Center collects the names, affiliations, phone and fax numbers, and email addresses of law enforcement investigators who have arranged to receive fraud reports.
- Some individuals send letters or faxes to the Fraud Center that contain personally identifiable information.
- When people visit www.fraud.org, NCL can obtain information from its Internet Service Provider about what countries they came from, what Web sites they visited immediately before, the most popular Web pages visited, and the total number of visitors.
- Web visitors’ names, email addresses and other personally identifiable information are not collected unless they make a donation, fill out membership or subscription forms for the Alliance Against Fraud in Telemarketing, or use the online reporting form to report fraud or ask for advice.
How is personally identifiable information used?
- People who ask for advice, online or offline, may be sent educational materials and information about the National Consumers League. Their names and contact information are not retained.
- Information that individuals report about suspected telemarketing or Internet fraud is kept in a secure database and transmitted, with their permission, to the appropriate law enforcement agencies.
- Information that individuals report about suspected telemarketing or Internet fraud is also transmitted to certain credit card issuers and associations, courier companies, and bank clearing house operators when the individuals have made payment through their services. In those cases, all personally identifying information about the complaining individuals is removed before transmission.
- Personally identifying information about the individuals who report suspected fraud and the names of the sellers are not shared with the media or the general public, without that individual’s permission.
- The Fraud Center does not share the names and contact information of law enforcement investigators who receive fraud reports except with other investigators or unless they give their affirmative consent to share that information for a specific purpose.
- Individuals who report suspected fraud are sent educational materials and information about the National Consumers League.
- When individuals who contact the Fraud Center make a donation or become members of NCL, they continue to receive information about NCL activities.
- Payment information in connection with donations or memberships is shared with others only to the extent needed for processing.
Who do I contact if I have questions or concerns about this privacy policy?
If you have any questions or problems concerning NCL’s privacy practices, contact info@nclnet.org or (202) 835-3323.