Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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NCL Consumer Education Policy
The following are the official policy statements, adopted by the Board of Directors, the governing body of the National Consumers League, which guide the advocacy work of the organization.
Knowledgeable consumers can participate more fully and effectively in the marketplace. The more consumers know about their rights and responsibilities as well as about the goods and services they buy, the better they are able to protect themselves, make sound purchasing decisions, and contribute to the economy. In the process of developing educational information for consumers, industry and government become more conscious of consumer needs, concerns, and interests, which can stimulate economic growth and underscore the changes needed to better serve consumers. In essence, consumer education can be the catalyst for changing individual behavior, strengthening enforcement of laws and regulations, developing alternatives when marketplace practices cannot be readily changed (as in a regulated market), and increasing effective citizen participation in the marketplace.
In an age of rapidly advancing technology, consumer education takes on an even more important role than in the past. The proliferation of new markets, products, and services through the internet and other technology, creates the potential for large gaps in consumer knowledge and understanding and thus for marketplace abuse of unwary consumers. Also, the ever-increasing amount of marketing directed at young people and children make the start of consumer education at an early age critical.
Children in a school setting are increasingly targets of advertising and other forms of marketing included in educational materials and programs. NCL opposes this type of marketing to children in schools. Any corporate informational materials or programs in schools should be objective and stripped of all sales messages that are designed to impact or have the effect of influencing the purchasing behavior of children or their parents.
The United States is blessed with a diverse population. It is to the benefit of consumers and the marketplace alike that consumer education comprehend this diversity and be structured in such a way as to ensure the inclusion of all people.
In subscribing to the principles outlined above, NCL supports the following to enable consumers to function effectively in the marketplace:
1. That educational resources be devoted to developing consumer education programs for kindergarten through graduate school, training teachers, developing adult courses and continuing education programs, and supporting community-based consumer education;
2. That federal, state, and local governments set goals for educating consumers and commit resources to implementing those goals;
3. That all providers of goods and services furnish consumer information at the point of purchase in a form that will be most easily understood by consumers, including alternate languages where appropriate; and
4. That business and labor develop and support relevant consumer information and education programs.
––Adopted December 13, 2000
Structured Settlements: NCL has partnered with the American Association of People with Disabilities (AAPD) and the National Structured Settlements Trade Association (NSSTA) to promote legislation to protect personal injury settlements with Members of Congress on Capitol Hill. NCL has worked to enact State Structured Settlement Protection Acts in states all across the Nation. NCL worked with directly the Maryland State Attorney General to pass the Nation’s strongest and most effective SSPA and worked with the Washington, D.C. City Council to pass the first Structured Settlement Protection Act in the Nation’s Capitol. NCL has also partnered with nationally recognized consumer advocate Suze Orman to highlight the critical importance of smart and comprehensive settlement planning for injured people.
NCL Position Paper: Structured Settlements: Structured settlements enable seriously injured people and their families to live with economic security, dignity, independence, and freedom from reliance on government. Structured settlements constitute a private sector funding alternative to taxpayer-financed assistance programs to meet the ongoing, long-term medical and basic living needs of seriously-injured persons and their families, providing long-term financial security through an assured stream of payments tailored to the injured person’s needs throughout his or her lifetime. Thus, structured settlements enable seriously-injured people to live with dignity and financial independence, free from reliance on government programs and interference. Click here to read the full NCL position paper. (Attachment #001)
NCL PTSD Issue Paper: Money Damages Recovered on Account of Post-Traumatic Stress Disorder Should Be Excluded from Gross Income Under IRC Section 104(a)(2). Twenty Members on the House Ways and Means Committee have written to Treasury Secretary Yellen and IRS Commissioner to request the Internal Revenue Service (IRS) issue a revenue ruling clarifying that Post-Traumatic Stress Disorder (PTSD) and its related damages are physical injuries or sickness and excludable under Section 104(a)(2) of the Internal Revenue Code. PTSD was not recognized as a mental disorder by the American Psychiatric Association until 1980 but has been recognized as an illness affecting soldiers since the Civil War. Not limited to soldiers, it affects men, women and children, soldiers and civilians alike, and left untreated, can result in permanent physical and cognitive disabilities and even death.
Under the current Tax Code, Section 104(a)(2) only provides tax exempt recoveries to victims of physical injuries or sickness. In order to distinguish physical injuries from purely emotional distress type injuries, Congress amended Section 104(a)(2) of the Internal Revenue Code to require that for tax exemption, injuries or sickness must be physical in nature. The IRS later interpreted this to require the demonstration of some sort of observable harm. At the time, medical science was not sufficiently advanced to identify the structural damage done to the brain by PTSD. This remains the standard today. Click here to read the full PTSD Issue Paper. (Attachment #002)
NCL Position Paper: Just the Facts about Structured Settlements Versus Factoring: Structured settlements are a proven way for an injured party to receive compensation in a physical injury case. A structured settlement is a stream of periodic payments paid to an injured party through the purchase of an annuity (fixed and determinable) issued directly by a highly rated life insurance company. Structured settlements provide physical injury victims with financial security through guaranteed long-term, income tax-free payments. Settlements designed to meet the needs of individual injury victims and their families are negotiated between claimants (or their guardians or other authorized representatives) and defendants (or their insurers) through their respective attorneys, each with the assistance of licensed brokers specially appointed by the life insurance companies.
NCL Promotes Fair Consumer Protections Against Factoring Abuses: Sally Greenberg, NCL President stated, “All of us—structured settlement consultants, attorneys, judges, and consumer advocates and leaders in the disability rights community have a shared responsibility to help protect injured persons and people with disabilities from abusive and misleading financial practices.” Structured settlements provide periodic payments over a long period of time and thereby provide personal injury claimants with long-term financial security. The “factoring” of structured settlement payments, where finance companies purchase structured settlement payment streams at a discount, is problematic for several reasons including that these “factoring companies” pressure claimants to sell when there is no genuine need to sell, and because these factoring companies typically charge high discount rates and thereby pay only small amounts of money in exchange for a large amounts of future payments. There are rare circumstances where a claimant may have a need to unwind a structured settlement, and if those circumstances present themselves, the key to a successful transaction is a fair and reasonable discount rate, and of course other fair and reasonable terms. Unfortunately, most factoring transactions to not meet this standard.
NCL Supports Enactment of Structured Settlement Protection Acts in all 50 States and the District of Columbia: New Hampshire now joins all 50 states and the District of Columbia with the recent enactment of the new NH Structured Settlements Protection Act. This is a major milestone achievement that would never have happened without the tireless leadership and support of the National Consumers League. Thanks to NCL all 50 states and DC now have SSPA legal protections for people with structured settlements. This SSPA work has been accomplished state by state, starting in 1997 in Illinois with the steadfast commitment of consumer advocates, disability organization leaders and structured settlement industry leaders who made this happen. NCL remains the most influential association dedicated to protecting the rights of people with structured settlements.
NCL Successfully Led the Fight for the Enactment of the Maryland Structured Settlements Protection: Working with Maryland Attorney General Brian Frosh, Maryland State Court Officials and Maryland State Legislative Leaders, NCL helped produce the most effective consumer protections in the Nation against factoring abuses. The Maryland Court of Appeals gave final approval to extensive new Rules of Practice and Procedure that will apply to all Maryland SSPA petitions. The new rules, which have the force of law, were developed on an accelerated schedule in response to the Washington Post expose on factoring of lead poisoning settlements. Important highlights of Maryland Rules of Procedure Title 15, Chapter 1300 (Structured Settlement Transfers), Rules 15-1301 through 15-1307. Effective January 1, 2016 these new Rules:
- Mandate that any SSPA petition involving a Maryland resident payee be filed in the Circuit Court for the county in which the payee resides.
- Prohibit action on an SSPA petition in the absence of a hearing.
- Require personal attendance at the hearing by the payee (unless the payee’s attendance is excused for good cause), the payee’s independent professional advisor and the petitioner or an officer or employee who can testify for the petitioner
- Require that any petition under the Maryland SSPA include the following information:
- A copy of the payee’s structured settlement agreement, a copy of annuity that funds the settlement (or, if an annuity is not available, a document from the annuity issuer or settlement obligor evidencing the annuity payments) and a copy of any court order approving the settlement.
- Detailed written consent of the payee.
- A detailed affidavit of the independent professional advisor who has advised the payee.
- Salient information about the petitioner, including whether it is registered to do business in Maryland.
- Information about prior transfers and attempted transfers involving the payee’s payment rights.
- A statement whether “to the best of the petitioners knowledge…the structured settlement arose from a) a claim of lead poisoning, or b) any other claim in which an allegation was made in a court record of a mental or cognitive impairment on the part of the payee.
NCL Leadership Secures Passage of the First Ever Structured Settlements Protection Act in the District of Columbia: In 2018, NCL led the fight for passage of the DC Structured Settlements Protection Act. Thanks to the NCL leadership the DC Council Judiciary Committee and the full Council of the District of Columbia voted unanimously to support passage of the new DC Structured Settlements Protection Act of 2018. The District of Columbia will now join 50 states that have enacted such important legislation to enhance the protection of consumers who depend on structured settlements resulting from personal injuries. It is NCL’s mission to ensure the rights of injured parties with respect to their structured settlements. The provisions included in the District of Columbia’s new SSPA are extremely beneficial to the long-term financial security of people with structured settlement annuities. The new measures provide meaningful court protection, among other safeguards, for DC residents who might be contacted by factoring companies offering to buy out their annuities for pennies on the dollar. The Act assures that DC courts will have full information with which to make decisions on whether a proposed transfer is in the best interests of a given payee and their dependents.
NCL Applauds Warren Buffett’s Statement in Support of Structured Settlements: Warren Buffett’s annual meeting has become one of the financial highlights for investors each year as tens of thousands attend in Omaha and millions watch online. Recently, he highlighted the important work of trial attorneys and the necessity for them to protect their client’s financial recovery. Mr. Buffett also emphasized the need for attorneys to offer their clients the option to structure a portion of their settlement. There are many significant advantages to a personal injury claimant placing all or a portion of their legal settlement proceeds in a structured settlement, rather than accepting the entire settlement as a lump sum. Warren Buffett, Chairman of Berkshire Hathaway recently stated:
“Anyone settling a personal injury claim should seriously consider a structured settlement as part of their plan for financial recovery. Structured settlements can stretch settlement funds by providing tax-free payments for lost income, medical bills, or other future needs, which delivers tremendous long-term security for injured people and their families. Berkshire Hathaway is proud to be a leading provider of structured settlement annuities.”
What does Warren Buffett know about structured settlements, leading him to promote structured settlements publicly? He knows the following about structured settlements:
- A structured settlement of a physical injury or workers compensation claim is tax-free.
- A structured settlement can provide regular monthly, quarterly, bi-annual or annual
payments as well as intermittent lump sums (for example, to pay for a first house).
- A structured settlement can provide life contingent income (income that cannot be outlived).
- A structured settlement has a fixed rate of return. When markets crash, structured
settlements maintain their secure value.
- Most traditional investments have ongoing overhead costs including management and administrative fees. Structured settlements do not.
- A structured settlement protects settlement proceeds from being spent too quickly.