Sally Greenberg joined the National Consumers League as Executive Director on October 1, 2007. The League’s focus is on five key priority areas: fraud, child labor, LifeSmarts, health care, especially the safe use of medications and medication adherence, and food safety and nutrition. Sally has testified numerous times before Congress on consumer protection issues, including on product safety, fraud, excessive fees on car rentals, consumer rip-offs in calling cards and in support of protections for farmworker children. Sally is our primary spokesperson on a variety of issues.
Melody Merin joined the National Consumers League in May 2022. As Senior Director of Communications, Melody leads the communications strategy for NCL and the brand, campaigns, and websites for its multiple programs. She works alongside the executive director and senior department heads in policy, programming, event planning, and fundraising.
Karen Silberstein joined the staff of NCL in July 2018. She has a background in fundraising and development, as well as program implementation in Workforce Development/Career and Technical Education. As Senior Director of Development, Karen is delighted to be working with the development team to support NCL’s mission. She brings strategic relationship building skills with extensive experience managing projects, and designing and developing collateral materials. Her most recent position involved outreach and events for University of the District of Columbia Community College, Workforce Development and Lifelong Learning.
Toby Mulford joined the National Consumers League in June 2021 as the Development Manager. He has an extensive background in nonprofit theater and education, with 13 years as the Associate Artistic Director for Traveling Players Ensemble, a company that teaches theater and outdoor skills to teens and preteens. He also served as Managing Director for DC’s award-winning Faction of Fools Theatre Company. He holds a Bachelors of Science from the University of Delaware and a Masters of Fine Arts from the Dell’Arte International School of Physical Theater.
Cheryl’s main responsibilities are planning and conducting LifeSmarts outreach across the country, presenting LifeSmarts at national conference/meetings, planning workshops and training webinars, marketing LifeSmarts on the state/national level and preparing competition collateral. She also manages the LifeSmarts Alumni Association.
Arlene Johnson joined the National Consumers League in January 2018. She is responsible for the financial management and daily operational efficiency at NCL. She works closely with the executive director in overseeing the resources and needs of the organization.
Andrea Smith joined the National Consumers League as operations manager in January 2019. She assists the managing director with improving operational systems, processes, and policies towards supporting NCL’s mission. She also collaborates in the development of short- and long-term strategic goals for the operations department.
Reid Maki joined the National Consumers League in March 2008. In his work at NCL, Reid coordinates the activities of the Child Labor Coalition, striving to minimize abusive child labor and to protect the health, safety, and well-being of child workers in the United States and abroad. Reid is a proponent of corporate social responsibility, including fair labor standards for American workers.
Nancy Glick joined the staff of the National Consumers League as Director of Food and Nutrition Policy in September 2020 after a long career in health and nutrition communications, advocacy, and public policy.
John Breyault joined the National Consumers League in September 2008. John’s focus at NCL is on advocating for stronger consumer protections before Congress and federal agencies on issues related to telecommunications, fraud, technology, and other consumer concerns. In addition, John manages NCL’s Fraud Center and coordinates the Alliance Against Fraud coalition. John is also Research Director for the Telecommunications Research and Action Center (TRAC), a project of NCL. In his role with TRAC, John advocates on behalf of residential consumers of wireline, wireless, VoIP, and other IP-enabled communications services.
James Perry is a veteran staffer at NCL’s Fraud Center. Since January 2000, he’s been counseling consumers on a variety of scams ranging from telemarketing- to Internet-based issues. James began at the National Fraud Information Center/Internet Fraud Watch programs (now NCL’s Fraud Center) as a fraud counselor, speaking with thousands of consumers each year about cases of suspected and confirmed fraud. James was later promoted to supervise the staff of NCL’s Fraud Center, and he regularly speaks about his experiences counseling fraud victims to the media and nonprofit and law enforcement agencies.
Eden Iscil joined the National Consumers League in October 2021 as a Public Policy Associate with the Fraud and Telecommunications team. Prior to joining NCL, Eden came from a background of legislative experience with three legislative sessions in the Virginia General Assembly, followed by an internship with Congresswoman Elaine Luria.
Milena joined the National Consumers League as a Health Policy Associate in October 2021. Prior to working at NCL, Milena worked as a policy research assistant at George Washington University’s Sumner Redstone Center for Prevention and Wellness. Her work focused mainly on health equity policy both nationally and in the Washington, D.C. area, including chronic disease disparities in the nation’s capital, federal COVID-19 relief legislation, and access to health care in urban areas. Milena earned her Bachelor of Arts in Public Health Studies from Johns Hopkins University, and her Masters of Public Health in Health Policy from George Washington University.Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Our Programs
