National Consumers League statement on FDA action regarding CBD

November 29, 2019

Leading consumer advocate urges ‘buyer beware’ as busiest shopping season of the year gets underway

Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org, (202) 207-2832

Washington, DC—Sally Greenberg, executive director of the National Consumers League and a convening partner of Consumers for Safe CBD, today released the following statement in response to FDA’s recent action regarding CBD:

“The decision by the FDA to send 15 new warning letters and remind consumers of potential harm caused by untested and illegal CBD is a step forward in keeping millions of Americans safe. While regular communication from the FDA is helpful, it’s critical that we pursue tangible actions that will lead to broad awareness and prevent the sale of harmful CBD products in a marketplace that is growing by the day. This includes enforcing existing regulations regarding labeling and ingredients, as well as setting safe concentration levels. We cannot wake up a year from now and wish that we had done something when there are practical and achievable solutions right in front of us. Our recent polling shows that 83 percent of registered voters support regulating CBD. We need the gold standard that the FDA provides now more than ever.

“Today marks the start of the busiest shopping season of the year. As consumers head to stores and browse the Internet for deals, we are urging buyer beware when it comes to CBD products. The risk of not getting what you pay for and, even worse, putting one’s own health in jeopardy is far too great. Until the FDA steps in with its stamp of approval, we have no choice but to warn consumers to avoid unregulated CBD products and encourage family and friends to do the same.

“The National Consumers League and Consumers for Safe CBD will continue to work with advocates, policymakers and other stakeholders to ensure that we keep people safe, provide a much-needed sense of clarity and put the interests of the consumer first.”

Learn more about the CBD Myths and Facts HERE.

Learn more about what could be in CBD products HERE.

See what others are saying about CBD HERE.

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About the National Consumers League (NCL)

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

AAOA and National Consumers League Raise Awareness About Prescription Opioid Abuse Safety

October 16, 2019

Media contact: press@againstopioidabuse.org or National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org, (202) 207-2832

Alexandria, VA—Allied Against Opioid Abuse (AAOA) and the National Consumers League (NCL) released a new suite of resources to help educate consumers about prescription opioid safety. The AAOA-NCL Consumer Toolkit provides materials to help reinforce the need for patients, caregivers, parents and others to understand their rights, risks and responsibilities associated with prescription opioid use.

Education plays a crucial role in helping consumers understand the importance of safely using, storing and disposing of prescription opioids,” said Sally Greenberg, Executive Director, NCL. “We are pleased to partner with AAOA on this important set of resources, which will provide individuals with actionable steps that they can take to keep prescription opioids secure and prevent misuse and abuse of these medicines among family and friends.”  

The AAOA-NCL Consumer Toolkit addresses common questions that patients may have about their rights, risks and responsibilities associated with prescription opioids, and highlights facts about opioid medications to fill a knowledge gap and prevent misuse before it occurs. The toolkit includes the following resources:

AAOA has taken a leading role in sharing information and fostering communication between patients, consumers and the medical community to help reduce prescription opioid abuse,” said John Parker, Senior Vice President of Communications for the Healthcare Distribution Alliance, the founding member of AAOA. “By leveraging NCL’s expertise, our goal is to communicate directly with consumers about the important role everyone has to play in ensuring the appropriate use, storage and disposal of prescription opioids.”  

In August, the AAOA-HealthyWomen Toolkit was released to help educate women, in their role as consumers and caregivers, about what they can do to prevent the misuse and abuse of prescription opioids in the home. To learn more about AAOA’s resources, including a series of videos that raise awareness about prescription opioid safety, visit www.AgainstOpioidAbuse.org/Act.

For press inquiries, contact press@againstopioidabuse.org

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About Allied Against Opioid Abuse
Allied Against Opioid Abuse is a national education and awareness initiative to help prevent abuse and misuse of prescription opioids. Founded by the Healthcare Distribution Alliance, the initiative is a collaborative effort with diverse partners across the pharmaceutical supply chain, as well as organizations that are experts in public health and healthcare, including Alliance for Aging Research, American Pharmacists Association, American Physical Therapy Association, BeMedWise, Caregiver Action Network, Gerontological Society of America, Healthcare Leadership Council, HealthyWomen, Men’s Health Network, Mental Health America, National Alliance of State Pharmacy Associations, National Association of Directors of Nursing Administration, National Association of States United for Aging and Disabilities, National Community Pharmacists Association, National Consumers League, National Transitions of Care Coalition, Pharmacy Technician Certification Board, and the PA Foundation. Our goal is to contribute to solving the opioid crisis in a meaningful way by educating patients about their rights, risks and responsibilities. To learn more, visit www.AgainstOpioidAbuse.org or follow us on Twitter: @AAOA_Tweets.

About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

DOT green lights more concentration, less competition in American-Qantas alliance

July 24, 2019

Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242, or Taun Sterling, tauns@nclnet.org, (202) 207-2832

Washington, DC—The National Consumers League (NCL), America’s pioneering consumer and worker advocacy organization, is disappointed in the Department of Transportation’s (DOT) decision to approve a grant of antitrust immunity to a new international alliance between American Airlines and Qantas Airways. The following statement is attributable to Sally Greenberg, NCL executive director:  

“In 2016, the Obama DOT found that an American-Qantas tie-up would ‘reduce competition and consumer choice.’ Less than three years later, the Trump DOT has decided that the American-Qantas alliance will be ‘procompetitive’ and ‘likely to generate substantial benefits for the traveling public’ in the U.S.-Australia market. We are at a loss to understand how allowing the Big Three airline alliances to control 86 percent of the U.S.-Australia market will generate substantial benefits for flyers. This decision is yet more evidence that the Trump DOT is intent on putting the interests of big airlines ahead of the interests of the flying public. The woeful absence of competition in the airline industry today has led to higher prices, poor service, and nowhere for the flying public to go. This decision only adds insult to injury for consumers.”

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

National Consumers League to testify at CDC ACIP in support of pneumococcal and other vaccines

June 25, 2019

Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org, (202) 207-2832

Washington, DC—The National Consumers League (NCL) will present testimony at the Centers for Disease Control’s (CDC) vaccine committee on June 26 in support of keeping an important vaccine to prevent pneumococcus disease on the schedule of recommended vaccines.

The Advisory Committee on Immunization Practices (ACIP) is revisiting their 2014 recommendation for the pneumococcal vaccine. NCL’s Executive Director Sally Greenberg will present testimony before the committee of vaccine experts in the defense of maintaining the current recommendation of keeping the vaccine, Pneumococcal Conjugate Vaccine 13 (PCV13), on the schedule for adults. NCL also recently joined a letter to ACIP with other health advocates urging the committee not changing the existing recommendation for coverage of the pneumococcal vaccine.

“…[n]early one million adult cases of pneumococcal disease are reported in the U.S. each year, resulting in 400,000 hospitalizations. Five to seven percent of those hospitalized will die, and a large percentage of them will be seniors…..Saving these costs is entirely feasible given that we have a safe and effective vaccine to prevent the pneumococcal illness.”

NCL has a long history of supporting childhood and adult vaccines as enormously safe and effective in reducing illness and death. NCL has sounded alarms about the outbreak of measles across the country, with 1,044 cases this year in the U.S.– the largest since 1992. NCL points out that communities of color and other lower-income Americans are particularly benefitted by keeping important lifesaving vaccines on the schedule.

The group letter noted, “We also recognize that many Americans, especially seniors, will not be able to afford vaccination if it is not provided by Medicare. Cutting back or eliminating Medicare coverage will affect older adults, especially in underserved populations that already see lower rates of vaccination.”

NCL strongly encourages the committee to maintain coverage for the pneumococcal vaccines to prevent disease and save lives.

Testimony will take place on June 26-27, 2019 at the CDC Tom Harkin Global Communication Center at the CDC’s main campus at 1600 Clifton Road NE, Atlanta, GA 30329.

To view NCL’s official statement to the ACIP panel, click the following link: bit.ly/2XAIok2.

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL applauds brave New York State legislators who stood up to anti-vaxxers by eliminating religious exemptions for vaccines

June 14, 2019

Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org, (202) 207-2832

Washington, DC—The National Consumers League (NCL) strongly supports the New York legislature’s vote yesterday to end religious exemptions for vaccinations. New York has been the epicenter of the nation’s measles outbreak. 

“We applaud the fortitude of legislators in standing up to opposition from religious groups and vaccine skeptics who claim that vaccination laws infringe on religious and constitutional rights,” said Sally Greenberg, the League’s executive director. As the outbreak of measles in 2019 hits record highs for an illness that is totally preventable through vaccination, New York joins the states of Arizona, California, Mississippi, Maine, and West Virginia in banning religious exemptions.

The current measles outbreak has spread to 28 states, with more than 1,000 cases in total, the highest number since 1992, when more than 2,000 cases were recorded. Highly contagious, measles can lead to serious complications, including pneumonia and encephalitis, according to the Centers for Disease Control and Prevention (CDC).

The New York legislators withstood opposition from angry opponents—many with young children and infants—who invoked the will of God and their rights as parents. The measure in the New York State Assembly passed, 77 to 53 and State Senate approved the bill, 36-26. Governor Andrew Cuomo bravely signed the legislation moments after it passed the Senate, saying that vaccines “are safe, effective and the best way to keep our children safe.” 

“Measles is a highly contagious and dangerous illness, especially for children who are too young to be vaccinated or those who cannot, for health reasons or compromised immune systems, be vaccinated,” said Nissa Shaffi, health policy associate for NCL.

“The measles-mumps-rubella (MMR) vaccine is an extremely safe and effective public health measure that protects the entire community, especially children who are too young to receive vaccinations and rely on the general population for protection against debilitating diseases,” said Shaffi.

Religious reasons or personal preferences cannot be an excuse for exposing whole communities to totally preventable illnesses–and even death–when vaccines provide extremely safe and effective protections for all citizens. The New York Legislature made the absolute right decision in standing up to ignorance and misinformation spread by anti-vaccination forces,” said Greenberg.

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

The BOSS ACT is the fix a broken ticket market needs

June 13, 2019

Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org, (202) 207-2832

Washington, DC—The National Consumers League, the nation’s pioneering consumer advocacy organization, applauds Congressman Bill Pascrell (D-NJ), Congressman Frank Pallone (D-NJ) and Senator Richard Blumenthal (D-CT) for reintroducing the Better Oversight of Secondary Sales and Accountability in Concert Ticketing Act of 2019 (“BOSS ACT”). The bill will create much-needed transparency in a live event ticketing marketplace that is too often rigged against consumers. 

“Today’s ticketing marketplace is rigged against the consumer,” said NCL Executive Director Sally Greenberg. “Unfair and deceptive practices such as sky-high fees, undisclosed ticket holdbacks, deceptive speculative ticketing, and anti-consumer ticket terms are rampant. Fans are fed up with the artificially-engineered ticket scarcity, deceptive advertisements, ticket-buying bots, and cornucopia of hidden fees that too often prevent them from seeing their favorite artist or sports team at an affordable price.” 

The BOSS ACT will change that. The bill takes a comprehensive approach to putting fans back in the driver’s seat by:  

  • Requiring all-in pricing on the primary and secondary ticket markets, ending the practice of slamming consumers with hidden fees during high-pressure checkout processes; 
  • Requiring primary ticket sellers to be honest about how many seats they plan on making available; 
  • Eliminating resale price floors which artificially inflate prices and saddle ticket holders with seats they cannot use or sell; 
  • Allowing fans to resell their tickets in the manner they choose; 
  • Prohibiting unethical scalpers from impersonating venues’ and teams’ websites to charge higher prices for less-desirable seats; 
  • Requiring the Federal Trade Commission (FTC) to identify ways to improve their enforcement against illegal ticket buying bots.  

At an FTC workshop on live event ticketing this week, representatives of the leading primary and secondary ticket marketplaces came together and expressed their support for federal legislation that would require all-in pricing for event tickets. “In an unprecedented show of industry consensus, businesses from across the live event industry pledged to do the right thing by consumers and support all-in pricing of tickets,” said John Breyault, NCL vice president of public policy, telecommunications and fraud. “The BOSS ACT is the industry’s opportunity to show whether it is serious about tackling the rampant abuses of consumers in the ticket marketplace.” 

The National Consumers League applauds Congressmen Pascrell and Pallone and Senator Blumenthal for their continued leadership on this issue and urge members of Congress to stand up and support this important consumer protection legislation. 

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

National Consumers League announces winners of eighth annual Script Your Future Medication Adherence Team Challenge

June 13, 2019

Contest saw participation by 89 health profession schools hosting 370+ events in 14 states, reaching 1.5 million consumers nationwide

Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org or (202) 207-2832

Washington, DC — Today, the National Consumers League (NCL) and its partners announced the winners of the eighth annual Script Your Future Medication Adherence Team Challenge, a competition designed to engage health profession students and faculty across the nation by encouraging teams to develop creative initiatives to raise public awareness about the importance of medication adherence. This year’s winners are Pacific University School of Pharmacy, University of Pittsburgh School of Pharmacy, Wilkes University Nesbitt School of Pharmacy, North East Ohio Medical University College of Pharmacy (NEOMED), Touro University California College of Pharmacy, and the University of Charleston School of Pharmacy.   

The 2019 Medication Adherence Team Challenge is part of the national Script Your Future public awareness campaign coordinated by NCL with support from its partners and the Challenge sponsors—the American Association of Colleges of Pharmacy (AACP), the National Association of Chain Drug Stores (NACDS) Foundation, the National Community Pharmacists Association (NCPA) and the American Pharmacists Association (APhA).

“The Script Your Future Medication Adherence Team Challenge continues to be an innovative avenue for our future healthcare professionals to engage with their local communities,” said Executive Vice President and CEO at AACP Dr. Lucinda L. Maine. “The communications avenues utilized, resources shared, and events held in these communities provide essential information and strategies for patients to improve their medication adherence and ultimately their health outcomes.”

Medication non-adherence can lead to devastating health outcomes. Research shows that nearly one in five prescriptions go unfilled and half of all patients with chronic illnesses do not take their medication as prescribed. Poor medication adherence is attributed to more than one-third of medicine-related hospitalizations and at least 125,000 U.S. deaths each year. This phenomenon has led national health advocacy leaders to recognize poor medication adherence as a public health priority. Improved medication adherence leads to better health outcomes and reduced total healthcare costs, and it was for these reasons that NCL launched the Script Your Future awareness campaign in 2011. The Team Challenge was established as a way to extend campaign messages into medical and other schools of health professions, and to nurture adherence-minded values in future generations of professionals entering the workplace.

“Once again, we continue to be encouraged by the collaboration and creativity of the next generation of healthcare professionals and are honored to provide a platform in the Team Challenge that promotes an interprofessional approach to quality, adherence-minded care,” said NCL Executive Director Sally Greenberg. “The robust outreach the student teams conducted to promote medication adherence in their communities was not only impressive, but also highlighted the integral role the entire health professional team plays in achieving positive health outcomes.”

Top performing teams are honored with a National Award for overall outstanding team achievement, or a Focused Award, which recognizes achievement in the specific areas of health disparity/under-represented community outreach, media/communications outreach, or creative interprofessional team event. This year, the Script Your Future National Awards went to Pacific University School of Pharmacy and the University of Pittsburgh School of Pharmacy. University of Pittsburgh has reclaimed its 2016 title as a National Award winner, and this year marks the first National Award win for Pacific University, who was recognized as the Rookie Award winner last year. The focused awardees were: Northeast Ohio Medical University College of Pharmacy (Health Disparities), Touro University College of Pharmacy (Media Outreach), and the University of Charleston School of Pharmacy (Creative Inter-professional Team Event). Finally, the Rookie Award—which recognizes an outstanding team in their first or second year of the Challenge—went to Wilkes University Nesbitt School of Pharmacy.

“The Script Your Future Team Challenge is the perfect vehicle to inspire the imaginative thinking that is going to drive greater medication adherence, which in turn will produce better health outcomes, while lowering overall spending,” said NCPA CEO B. Douglas Hoey, RPh, MBA. “Pharmacists are clinically-trained medication experts. They should and do play a prominent role in this event. We applaud all the Script Your Future participants for their efforts and suspect that some of their ideas will gain traction with a larger audience going forward.”

This year, more than 3,800 future healthcare professionals and volunteers held more than 370 events in 14 states, directly counseled more than 12,000 patients, and exposed 1.5 million consumers nationwide to Script Your Future messaging. Since the Challenge began in 2011, more than 18,800 future healthcare professionals have directly counseled nearly 78,000 patients and reached nearly 26 million consumers.

“The Script Your Future Campaign provides an opportunity to engage student communities in developing collaborative, interprofessional teams to address medication non-adherence and improve population health. This initiative continues to advance patient care and foster collaboration all across the country. The NACDS Foundation is proud to be a part of this unique opportunity for students to share their talents and make a difference in their communities,” said NACDS Foundation President Kathleen Jaeger. 

“Pharmacists are medication experts, and nearly all Americans live within five miles of a community pharmacy. Yet, almost 50 percent of people prescribed medications for chronic diseases do not take their medication correctly. Pharmacist-provided care services help improve adherence and optimize the effects of prescription medications. The Medication Adherence Team Challenge increases awareness of the pharmacist’s role, promotes interdisciplinary care teams and, most importantly, helps patients,” said APhA CEO Thomas E. Menighan, BSPharm, MBA, ScD (Hon), FAPhA.

The recognized schools, selected from dozens of applications and 89 participating educational institutions, are listed below.

National Challenge Award: Pacific University School of Pharmacy, Hillsboro, OR
Pacific University’s School of Pharmacy partnered with the University’s School of Graduate Psychology, School of Audiology, School of Dental Hygiene, and College of Optometry, as well as several local initiatives, to sponsor six individual events, in addition to an ongoing partnership with a primary care clinic. Pacific University’s Medication Adherence events centered around low-income communities, communities of color, and engaging interprofessional peers. Throughout the Team Challenge, the Pacific University students directly counseled 152 patients, reaching a total of 628 people, and distributed 700 wallet cards, by placing a focused effort to expand their physical and digital impression with social media and involvement in local initiatives. The team’s events included interprofessional presentations at psychology clinics, informative tabling events, outreach at an underserved primary clinic, and a complementary dental care event. Pacific University placed a great emphasis on cultural competency throughout its patient counseling efforts by addressing barriers to health literacy faced by patients of Hispanic and Vietnamese backgrounds.      

National Challenge Award: University of Pittsburgh, Pittsburgh, PA
The University of Pittsburgh’s interprofessional team consisted of the University’s School of Dental Medicine, School of Health and Rehabilitation Sciences, School of Medicine, School of Public Health, School of Nursing, and School of Social Work. The University of Pittsburgh reached 2,387 people over the span of 70 events. During these events, the teams were able to directly counseling 2,107 patients, distributing about 400 wallet cards and securing 1,907 “I Will” Pledges. The team conducted outreach over an expansive media platform, amplifying medication adherence messaging across three different radio stations reaching approximately 125,000 listeners throughout the region. The University of Pittsburgh bolstered the multidisciplinary nature of their team by coordinating an interprofessional trivia night and forum. In addition, the team partnered with the nonprofit, Operation Better Block, to coordinate a health fair, providing point-of-care testing and healthcare counseling to 80+ attendees. In addition to fostering interprofessional collaboration, through a partnership with the Birmingham Free Clinic, the team was able to integrate Script Your Future messaging during patient intake and consultation.

National Challenge Award: Finalists
The following schools were named Finalists under the National Award category: Lake Erie College of Osteopathic Medicine School of Pharmacy (LECOM), University of California-San Francisco School of Pharmacy, University of Charleston School of Pharmacy, University of the Sciences Philadelphia College of Pharmacy, West Virginia University School of Pharmacy, and Touro University California College of Pharmacy.

Rookie Award: Wilkes University Nesbitt School of Pharmacy, Wilkes-Barre, PA
Wilkes University Nesbitt School of Pharmacy, in conjunction with the Wilkes University Passan School of Nursing, made an excellent debut in this year’s Team Challenge. The team’s activities included collaborating with local pharmacy organizations to advance diabetes, smoking cessation, and cardiovascular medication adherence efforts. The team expanded its outreach to church and nursing home settings across 10 events throughout the Challenge. A unique component of the team’s outreach included engaging 100+ scouts in the Generation RX and MedWise Scout Event, teaching children ages 11-17 of the importance of proper medication usage.

Rookie Award Finalist: Jefferson College of Pharmacy
Jefferson College of Pharmacy in Philadelphia also made a very strong showing in the Team Challenge as a first-time competitor.  

FOCUSED AWARDS
Health Disparities/Under-represented Community Outreach Award: Northeast Ohio Medical University College of Pharmacy (NEOMED)
Pharmacy, medical, nursing practitioner, and optometry students from Northeast Ohio Medical University College of Pharmacy (NEOMED) focused their health disparities-driven outreach to underserved populations with respiratory illness. In an effort to combat high smoking rates in their community, the team also placed a great emphasis on smoking cessation-related outreach efforts, teaching proper inhaler usage in patients with respiratory illnesses such as asthma and COPD. The team also expanded its outreach to middle and high school aged children to emphasize the value of adherence and respiratory health by demonstrating proper inhaler usage and technique.

Communication and Media Outreach Award: Touro University California College of Pharmacy
Touro University California College of Pharmacy has reclaimed its win from last year for the Media/Communications Outreach Award. Pharmacy, medicine, physician assistant, and nurse practitioner students collaborated to produce nine public service announcement videos across various social media platforms. The team used the diversity within their members to their advantage by catering messaging to reflect relevant issues affecting their patient populations. The team also expanded their reach to local newspapers to amplify the value of taking medications properly and in a timely manner.

Creative Inter-Professional Team Event Award: University of Charleston School of Pharmacy
The University of Charleston School of Pharmacy partnered with nursing, physician assistant, and health promotions students to organize multiple health fairs and Script Your Future events throughout the Charleston and southern West Virginia regions. The team’s health promotions students worked closely with the School of Pharmacy in the implementation of Generation Rx and Rex the Rx™ prevention programs in over 40 local elementary schools. The interprofessional team also organized an episode on the University’s Blog Talk Radio series that was hosted by students from the pharmacy, nursing, and PA programs. The Blog Talk Radio episode reached an estimated 12,500 listeners and focused on the unique role each member of the healthcare team has in the management of chronic diseases.

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About Script Your Future
Launched in 2011, Script Your Future is a campaign of the National Consumers League (NCL), a private, non-profit membership organization founded in 1899. NCL’s mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. As an advocacy organization, NCL is working to educate consumers and key health stakeholders on the importance of taking medication as directed. For more information about the Script Your Future campaign, visit ScriptYourFuture.org. For more information on NCL, please visit nclnet.org.

JPMorgan Chase wants to deny cardholders’ access to justice

June 10, 2019

Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org, (202) 207-2832

Washington, DCThe National Consumers League (NCL), America’s pioneering consumer and worker advocacy organization, is calling on the leadership of JPMorgan Chase to reverse its decision to reinstate anti-consumer arbitration clauses affecting 47 million customers. The following statement is attributable to NCL Executive Director Sally Greenberg:

“Chase’s decision to turn back the clock to the late 2000’s is one that will deny tens of millions of cardholders the right to their day in court. Chase should be better than this. If requiring customers to go to arbitration is ‘faster, less expensive with better outcomes,’ as Chase claims, why require cardholders to opt out to avoid these arbitration clauses? The company should instead give customers some incentive to opt in to arbitration if they so choose. The truth is that companies like Chase know that by requiring customers to waive their rights to access the courts, corporate wrong-doing will go unchecked. We call on JPMorgan Chase to reverse its decision and do right by its customers.”

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

JPMorgan Chase wants to deny cardholders’ access to justice

June 10, 2019

Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org, (202) 207-2832

Washington, DCThe National Consumers League (NCL), America’s pioneering consumer and worker advocacy organization, is calling on the leadership of JPMorgan Chase to reverse its decision to reinstate anti-consumer arbitration clauses affecting 47 million customers. The following statement is attributable to NCL Executive Director Sally Greenberg:

“Chase’s decision to turn back the clock to the late 2000’s is one that will deny tens of millions of cardholders the right to their day in court. Chase should be better than this. If requiring customers to go to arbitration is ‘faster, less expensive with better outcomes,’ as Chase claims, why require cardholders to opt out to avoid these arbitration clauses? The company should instead give customers some incentive to opt in to arbitration if they so choose. The truth is that companies like Chase know that by requiring customers to waive their rights to access the courts, corporate wrong-doing will go unchecked. We call on JPMorgan Chase to reverse its decision and do right by its customers.”

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

JPMorgan Chase wants to deny cardholders’ access to justice

June 10, 2019

Media contact: National Consumers League – Carol McKay, carolm@nclnet.org, (412) 945-3242 or Taun Sterling, tauns@nclnet.org, (202) 207-2832

Washington, DCThe National Consumers League (NCL), America’s pioneering consumer and worker advocacy organization, is calling on the leadership of JPMorgan Chase to reverse its decision to reinstate anti-consumer arbitration clauses affecting 47 million customers. The following statement is attributable to NCL Executive Director Sally Greenberg:

“Chase’s decision to turn back the clock to the late 2000’s is one that will deny tens of millions of cardholders the right to their day in court. Chase should be better than this. If requiring customers to go to arbitration is ‘faster, less expensive with better outcomes,’ as Chase claims, why require cardholders to opt out to avoid these arbitration clauses? The company should instead give customers some incentive to opt in to arbitration if they so choose. The truth is that companies like Chase know that by requiring customers to waive their rights to access the courts, corporate wrong-doing will go unchecked. We call on JPMorgan Chase to reverse its decision and do right by its customers.”

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.