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Local News: Final Four determined at annual national consumer literacy championship in Pittsburgh – National Consumers League

April 24, 2017

Contact: National Consumers League’s Carol McKay, carolm@nclnet.org(724) 799-5392

Pittsburgh, PA–Today in Pittsburgh, the 2017 National LifeSmarts Championship will come to an end with four state champion teams heading to the final matches to vie for the national title. LifeSmarts (LifeSmarts.org) is a national consumer literacy educational program and competitive scholarship opportunity, run by the National Consumers League (NCL), the nation’s oldest consumer watchdog organization. LifeSmarts is celebrating its 23rd season this year, and the 2017 National LifeSmarts Champions will be determined by noon today and crowned at an awards ceremony following the final match.

The four semi-finalists are:

Virginia: George C. Marshall High School, Coach Rebekah Glasbrenner
Michigan: Cranbrook Kingswood School, Coach Kurt Godfryd
Rhode Island: Barrington High School, Coach Samuel Schacter
Pennsylvania: Dallas High School, Coach Kevin West (returning 2016 national champions)

NCL hosts the National Championship each April, during Financial Literacy Month. This year, NCL brought the LifeSmarts National Championship to Pittsburgh. On Friday, Pittsburgh Mayor William Peduto welcomed 31 state champion teams from as far away as Hawaii and as nearby as the returning champion team from Dallas, PA to the Westin Convention Center Pittsburgh to kick off the weekend of activities. On Saturday, the students participated in Earth Day activities, including a discussion of food waste audits and participated in a food recovery action.

The event will come to an end Monday with NCL crowning the 2017 national champion team at 12 noon EDT. The team from George C. Marshall High School in Falls Church, Virginia, will face off against Cranbrook Kingswood School from Michigan in the first match of the morning. Rhode Island’s Barrington High School and the 2016 champion team from Dallas, Pennsylvania will compete in the second semi-final. 

LifeSmarts is a free, competitive educational and scholarship program, in which teams of students begin competition online. Top-scorers progress to their state competitions, and state champion teams convene each April to compete in the National LifeSmarts Championship. For a complete list of state champions, visit LifeSmarts.org.

The 2017 National LifeSmarts Champion and other winning teams will walk away with prizes and scholarships. In addition to placing as a team, individual students have the opportunity to compete for scholarships for demonstrating knowledge in specific program topic areas. The top eight placing teams and top five individuals are recognized.

NCL thanks the sponsors who make the program possible including McNeil Consumer Healthcare, Western Union, Johnson & Johnson, LifeLock, UL, Comcast, Intuit, Experian, American Express, the International Dairy Foods Association, CARE, the Washington State Employees Credit Union (WSECU), and the World Wildlife Fund.

Throughout the 2016-2017 program year, more than 100,000 teens competed online for a chance to represent their states at the 2017 National LifeSmarts Championship. Players answered more than 3 million consumer questions in the online competition.

Streaming live online from Pittsburgh today, Monday, April 24

Watch this year’s final and semi-final matches live at LifeSmarts.org!

9 am EDT – Virginia vs. Michigan
9:45 am EDT – Rhode Island vs. Pennsylvania

The final match will begin immediately following the second semi-final match.

Follow the conversation on Instagram and Twitter at #LifeSmarts or Facebook.com/LifeSmarts

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About the National Consumers League and LifeSmarts

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

LifeSmarts is a program of the National Consumers League. State coordinators run the programs on a volunteer basis. For more information, visit: LifeSmarts.org, email lifesmarts@nclnet.org, or call the National Consumers League’s communications department at 202-835-3323.

Pittsburgh to host student-led food waste activities on Earth Day, Saturday, April 22 – National Consumers League

April 21, 2017

Panel of high school students from across the nation to spotlight food waste causes, solutions at National LifeSmarts Championship hosted in the Steel City this weekend

Food Recovery Network’s University of Pittsburgh chapter to partner with event organizers to recover surplus food and donate for use by local partner agencies

For immediate release: April 21, 2017
Contact: Carol McKay, carolm@nclnet.org, (724) 799-5392 or

Regina Northouse, regina.northouse@foodrecoverynetwork.org, (240) 615-8813

Audra Kruse, akruse@idfa.org, (202) 220-3529

Pittsburgh, PA — In celebration of Earth Day this Saturday, April 22, Pittsburgh will be home to a series of activities focused on identifying causes and solutions to America’s food waste problems, led by student leaders from across the country who have gathered in the Steel City to compete at an annual national scholarship competition.

LifeSmarts (LifeSmarts.org) is a national consumer literacy scholarship opportunity and educational program, celebrating its 23rd season this year. LifeSmarts is a program of the National Consumers League, the nation’s oldest consumer watchdog organization. The 2017 National LifeSmarts Championship kicks off this Friday, April 21 at the Westin Convention Center Pittsburgh and will feature welcome remarks by Pittsburgh’s Mayor Bill Peduto. 

Earth Day focus on food waste

LifeSmarts covers five topic areas in consumer literacy, including the environment, which will be a special focus of emphasis this Saturday, Earth Day 2017. On Saturday, a panel of students from across the country will share their experiences of food waste audits they conducted this spring in their own communities.

“Food waste is an economic, environmental, and moral issue. We can’t think of a better day to help spotlight leadership by the next generation of consumers to fight this growing problem than Earth Day 2017,” said Sally Greenberg, NCL Executive Director. “NCL and our LifeSmarts program are giving youth leaders the tools to recognize and fight our country’s food waste crisis and become part of the solution.”

“The dairy industry is looking at ways to reduce food waste that will help to increase U.S. food security and enhance sustainability. IDFA is pleased to be working with the National Consumers League to expand NCL’s youth leadership education program on this important issue,” said Dave Carlin, IDFA Senior Vice President of Legislative Affairs and Economic Policy.

LifeSmarts will partner with Food Recovery Heroes, the University of Pittsburgh’s chapter of the national Food Recovery Network, to recover surplus food served during the event. Since 2011, Food Recovery Network has recovered 1.96 million pounds of food and donated it to those who need it most.

“Our model is successful because we combine the power of thousands of student leaders across the country to solve this complex issue of so many people going hungry, and the adverse impact of wasting food on our environment. Our University of Pittsburgh chapter is a shining example of positive change,” said Regina Northouse, Executive Director of Food Recovery Network.

Student volunteers from Food Recovery Heroes have been collecting surplus food from several locations on Pitt’s Oakland campus since fall 2014. Surplus food is safely delivered to local nonprofit agencies that are able to feed families and communities fresh, nutritious meals rather than canned, sodium-heavy, non-perishable foods. In May 2016 the University of Pittsburgh’s Dining Services became Food Recovery Verified by the Food Recovery Network. Pitt is the first school in the ACC to be Food Recovery Verified, and Food Recovery Heroes managed to recover and donate 9,338 lbs of surplus food from its campus in 2016.

Food waste facts

  • 40 percent of food is thrown out in the United States every year; this could feed 25 million Americans
  • 1 in 7 people in America facing hunger are children
  • The United States wastes food at a higher rate than any other country in the world

MEDIA AVAILABILITY

Food waste panel discussion and food recovery efforts

When: Earth Day, Saturday, April 22, 2017 at 12 noon
Where: Westin Convention Center Pittsburgh, Allegheny Ballroom (third floor)
1000 Penn Ave, Pittsburgh, PA 15222

The panel will feature student leaders as well as:

  • Sally Greenberg, National Consumers League
  • Regina Northouse, Food Recovery Network
  • William Loux, International Dairy Foods Association

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About the National Consumers League and LifeSmarts

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit nclnet.org.

LifeSmarts is a competitive educational program, in which teams of students begin online. Top-scorers progress to state competitions, and then state champion teams meet each April to compete in the National LifeSmarts Championship. This year’s lineup of state champion teams come from as far away as Roosevelt High School from Honolulu, Hawaii, and as near as the Pennsylvania team from Dallas, which returns to the National Championship to defend its title as the 2016 national champs.

Consumer-savvy teens representing 30 states and the District of Columbia will compete at this year’s national event. Throughout the 2016-2017 program year, more than 100,000 teens competed online for a chance to represent their states at the 2017 National LifeSmarts Championship. Players answered more than 3 million consumer questions in the online competition.

Steel City to host 2017 National LifeSmarts Championship event April 21-24 – National Consumers League

April 20, 2017

Returning 2016 champs from Dallas, PA will defend national title in Pittsburgh

Mayor Peduto to welcome state champion teams facing off at 23rd annual national consumer literacy scholarship competition

For immediate release: April 20, 2017
Contact: Carol McKay, carolm@nclnet.org, (724) 799-5392

Pittsburgh, PA — In celebration of April’s Financial Literacy Month, the National Consumers League (NCL) has announced the 31 state champion teams that have earned a spot at the 2017 National LifeSmarts Championship, which will take place starting later this month in Pittsburgh, Pennsylvania. Mayor William Peduto will officially welcome the state champion teams arriving in Pittsburgh at the event kickoff Friday, April 21 at 5 pm at the Westin Convention Center Pittsburgh.

LifeSmarts (LifeSmarts.org) is a national consumer literacy scholarship competition, celebrating its 23rd season this year, hosted by NCL, the nation’s oldest consumer watchdog organization. The 2017 National LifeSmarts Champion team will be crowned on Monday, April 24.

Complete roster of state champions teams available here

LifeSmarts is a competitive educational program, in which teams of students begin online. Top-scorers progress to state competitions, and then state champion teams meet each April to compete in the National LifeSmarts Championship. This year’s lineup of state champion teams come from as far away as Roosevelt High School from Honolulu, Hawaii, and as near as the Pennsylvania team from Dallas, which returns to the National Championship to defend its title as the 2016 national champs. 

“We are so proud of this year’s state LifeSmarts champions, who have proven themselves to be the best and the brightest of the next generation of consumers,” said Sally Greenberg, NCL Executive Director. “LifeSmarts is fun and fast, and the perfect vehicle for educating young consumers. Our program goes in-depth on the issues kids—and adults—are facing now: finances, health care, the environment, and technology.”

The 2017 National LifeSmarts Champion and other winning teams will walk away with prizes and scholarships. In addition to placing as a team, individual students have the opportunity to compete for scholarships by demonstrating knowledge in specific program topic areas. The top eight placing teams and top five individuals are recognized. Additionally, NCL will award scholarships to winning participants from its Safety Smart Ambassador program, conducted in conjunction with Underwriters Laboratories (UL), which offers high school students the opportunity to teach very young students environmental and safety lessons as a community service.

NCL thanks the sponsors who make the program possible including McNeil Consumer Healthcare, Western Union, Johnson & Johnson, LifeLock, UL, Comcast, Intuit, Experian, American Express, the International Dairy Foods Association, CARE, the Washington State Employees Credit Union (WSECU), and the World Wildlife Fund.

Consumer-savvy teens representing 30 states and the District of Columbia will compete at this year’s national event. Throughout the 2016-2017 program year, more than 100,000 teens competed online for a chance to represent their states at the 2017 National LifeSmarts Championship. Players answered more than 3 million consumer questions in the online competition.

MEDIA AVAILABILITY

Event kickoff featuring Mayor William Peduto

When: Friday, April 21, 2017 at 5 pm
Where: Westin Convention Center Pittsburgh, Allegheny Ballroom (third floor), 1000 Penn Ave, Pittsburgh, PA 15222 

Final competition

When:  Monday, April 24, 2017
Where:  Westin Convention Center Pittsburgh Hotel, 1000 Penn Ave, Pittsburgh, PA 15222

Final and semi-final matches begin:  Monday, April 24, 9 a.m. Eastern Time
Awards Ceremony: 11:30 a.m. – 1:00 p.m. Eastern

Follow the competition online

Parents and teachers can follow the action at Facebook.com/LifeSmarts and via Twitter: #LifeSmarts

The semi-final and final competition matches will be streamed live at LifeSmarts.org.

Monday, April 24, 2017 starting at 9 a.m. Eastern Time

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About the National Consumers League and LifeSmarts

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

LifeSmarts is a program of the National Consumers League. State coordinators run the programs on a volunteer basis. For more information, visit: www.LifeSmarts.org, email LifeSmarts@nclnet.org, or call the National Consumers League’s communications department at 202-835-3323.

LifeSmarts program awards scholarship to student leaders from Warren Township, IL; Jefferson City, MO; Moultrie, GA; and East Greenwich, RI – National Consumers League

April 6, 2017

Contact: Cindy Hoang, National Consumers League, (202) 207-2832, cindyh@nclnet.org

Washington, DC—Today the National Consumers League (NCL) has announced five scholarship recipients in four states, honored for their involvement in a community service and leadership initiative made possible through its consumer literacy program, LifeSmarts (LifeSmarts.org). The students were awarded $1,000 academic scholarships for their winning entries based on their experiences serving as Safety Smart® Ambassadors, a partnership between LifeSmarts and UL that pairs high school students with elementary classrooms to teach lessons about health, safety, and the environment.

The scholarship winners are:

  • Gabrielle Alcala, Warren Township High School FBLA, Illinois
  • Shivank Gupta, Warren Township High School FBLA, Illinois
  • Emily Miga, East Greenwich HS, Rhode Island
  • Genesis Nobles, Colquitt County HS, FBLA, Georgia
  • Kerstin Peterson, Blair Oaks HS, FCCLA, Missouri

Since 2013, when the LifeSmarts UL partnership began, hundreds of LifeSmarts students have become Safety Smart Ambassadors. Working in teams, high school students have made more than 1,000 interactive, 30-minute presentations, sharing empowering, educational safety messages with thousands of younger children throughout their communities. LifeSmarts is a national program that competitively tests high school students’ knowledge of consumer awareness, with subjects including personal finance, health and safety, consumer rights and responsibility, technology, and the environment.

“We are so proud of our students who participated in the Safety Smart Ambassador program and the positive impact they made on their communities, and especially these five stand-outs,” said LifeSmarts Program Director Lisa Hertzberg. “We truly appreciate this partnership with UL. It has been extremely gratifying to see LifeSmarts students embrace the Safety Smart Ambassador program, provide education and mentoring to younger children, and learn about themselves in the process.”

The LifeSmarts-UL partnership has underwritten the Safety Smart Ambassador program and provided LifeSmarts with access to the vast knowledge base of UL, including resources for LifeSmarts to bolster its science and environment curriculum, resources, and competitive opportunities.

For more information, please visit LifeSmarts.org/SafetySmart.

2017 Safety Smart Ambassador award winners – in their own words 

Genesis Nobles, Colquitt County HS, FBLA, Georgia

“I had so much fun learning and growing through this fun experience. Doing different hands-on activities is always enjoyable. I can’t wait to do more with my younger family members and kids at my local church on my own time. I want to thank Lifesmarts.org and Safety Smart for offering such a huge opportunity for young adults like me.”

Kerstin Peterson, Blair Oaks HS, FCCLA, Missouri

“I really believe that by doing these Safety Smarts presentations, we can influence the younger generation of students to behave better and impact the world.”

Gabrielle Alcala and Shivank Gupta, Warren Township High School FBLA, Illinois

“Children enjoyed the Disney movie, especially the sing-along, with some asking for an ‘encore.’ Following each presentation, Safety Smart Ambassadors would ask kids what they learned from the video, (with the incentive of a pencil for answering a question right), and kids would jump out of their seats to answer questions. After seeing the children’s excitement, the fitness center director requested us to come to future events.”

Emily Miga, East Greenwich HS, Rhode Island

“To teach about good character, we had the younger students do several activities. For example, we had students stand back to back and describe what they saw. They quickly realized that their partners saw different things than they saw. However, this didn’t mean that their partner was wrong, just that they had a different point of view.” 

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About LifeSmarts and the National Consumers League

LifeSmarts is a program of the National Consumers League. State coordinators run the programs on a volunteer basis. LifeSmarts educational resources are available online throughout the year at www.LifeSmarts.org. Competition begins again in September. For more information, visit: www.lifesmarts.org, email lifesmarts@nclnet.org or call the National Consumers League’s communications department at 202-835-3323.

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL statement in opposition of Supreme Court Nominee Neil Gorsuch – National Consumers League

April 04, 2017

Media contact: NCL Communications, Cindy Hoang, cindyh@nclnet.org, (202) 207-2832

Washington, DC—The National Consumers League (NCL), the nation’s pioneering consumer and labor advocacy organization, has announced its opposition to the confirmation of President Trump’s nominee to the Supreme Court, Judge Neil Gorsuch, citing concerning decisions he made as a federal judge that seem to always favor large corporations over the interests of workers and consumers.

“Indeed, Judge Gorsuch has displayed a callousness toward workers and consumers,” said NCL Executive Director Sally Greenberg. “In one example, Gorsuch supported the firing of a truck driver who was forced to leave his broken down truck in order to avoid freezing to death in subzero weather after calling for help to no avail. In another case, in which an employee was killed by electrocution and the company had not given him full job safety training, OSHA decided the employer failed to properly train its worker, and fined the employer. Judge Gorsuch disagreed with the fine. His argument: that the case was an example of a health-and-safety watchdog agency having too much power.”

On consumer issues, Gorsuch ruled against a patient who was severely injured by a medical implant that was supposed to help her recover from spinal surgery. When the Consumer Product Safety Commission (CPSC) was concerned that strong, small magnets in products were causing serious injury to kids who swallowed them and created regulations to reduce the risk, Judge Gorsuch sided with the manufacturer of the magnets, ruling that the CPSC could not regulate the products, in spite of the Commission’s evidence that kids were at risk.

Finally, Judge Gorsuch’s opinions have suggested that he fully supports the right of corporations to force employees and consumers who have been harmed into arbitration—through clauses in the “fine print” of lengthy contracts—preventing them from taking their cases to court. Gorsuch wrote that arbitration clauses should be enforced even when the parties don’t agree on the details of the arbitration. “There is significant evidence that arbitration in these situations almost always favors the employer or corporation, because the ordinary safeguards of litigating a case in court are not available,” said Greenberg.

Former President Barack Obama outlined what he believed made a person qualified to serve on the Supreme Court, and NCL agrees that fine academic credentials are not enough.

Obama noted the importance of having Justices with “experience that suggests he or she views the law not only as an intellectual exercise, but also grasps the way it affects the daily reality of people’s lives in a big, complicated democracy, and in rapidly changing times.”

“In both his labor and consumer decisions, Judge Neil Gorsuch fails the test of sympathizing with—and protecting the rights of—the average worker and consumer,” said Greenberg. “For these reasons, the National Consumers League opposes the confirmation of Judge Neil Gorsuch to the Supreme Court of the United States.”

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL celebrates the withdrawal of the American Health Care Act – National Consumers League

March 24, 2017

Media contact: NCL Communications, Cindy Hoang, cindyh@nclnet.org, (202) 207-2832

Washington, DC–The following statement can be attributed to Sally Greenberg:

The National Consumers League joins with our colleagues in the consumer and public health communities in breathing a huge sigh of relief that the Republican effort to repeal and replace the Affordable Care Act (ACA) has failed. The GOP bill, entitled the “American Health Care Act,”  would have been a devastating blow to health care and would have taken America in the wrong direction, resulting in millions of consumers losing health coverage and paying more for less.

However, we recognize that the battle is not over. The National Consumers League will continue to fight to protect the ACA, Medicare, and Medicaid, and oppose efforts to roll back critical consumer health protections.

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL applauds 6-2 Supreme Court decision favoring workers – National Consumers League

March 24, 2017

Media contact: NCL Communications, Cindy Hoang, cindyh@nclnet.org, (202) 207-2832

Washington, DC—The National Consumers League (NCL) is welcoming the U.S. Supreme Court’s decision in Czyzewski v. Jevic Holding Corporation, in which the Court ruled that a bankruptcy settlement that effectively wiped out employee claims against a trucking company while paying off more junior creditors impermissibly sidestepped the U.S. Bankruptcy Code’s creditor priority.

“This is great news for workers,” said Sally Greenberg, executive director of NCL, which submitted an amicus brief with the National Employment Law Project (NELP) in the case.

Jevic Transportation filed for Chapter 11 bankruptcy after being purchased in a leveraged buyout.

The amicus brief signed by NCL and NELP argued that:

“This case both illustrates and aggravates the pervasive problem of workplace injustices due to unequal bargaining power. Unlike many wage-earners, the nearly 1,800 truck driver employees of Jevic represented by petitioners have been able to sustain this lengthy and expensive litigation because they are well organized and have been well represented, including by pro bono counsel. However, they have still received no relief on their claim for accrued but unpaid wages and benefits more than seven years after they were laid off without notice in violation of state law. The structured dismissal order sanctioned by the Third Circuit has opened a bankruptcy loophole enabling their employer to escape without paying them. This represents an additional opportunity for wage theft – employers failing to pay employees what they have earned, without effective accountability – at a time when, as U.S. Department of Labor and independent studies collected by NELP reflect, wage theft has reached epidemic proportions nationwide. Unless this Court acts to close it, the bankruptcy loophole opened by the decision below is likely to result in many thousands of additional employees being denied what they have earned. Moreover, as with other forms of wage theft, the vast majority of those employees will not have the bargaining power to secure their rights or the resources to bring the problems to the courts’ attention.”

The workers’ priority claims entitle them to receive over $8 million, but collection is conditioned on the estate having those funds and it might not, so this is not a sure thing. Nevertheless, the principle behind the decision is what is critical.

“NCL believes that the Supreme Court has vindicated the claims of these workers,” said Greenberg. “And a 6-2 decision reversing the Third Circuit, with only Justices Alito and Thomas dissenting, sends a clear message that the Court recognizes the rights of employees under the U.S. Bankruptcy Codes.“

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

Senate vote on broadband privacy threatens consumers’ data security – National Consumers League

March 24, 2017

Media Contact: NCL Communications, Cindy Hoang, cindyh@nclnet.org, (202) 207-2832

Washington, DC—The Senate’s vote Thursday to repeal the Federal Communications Commission’s broadband privacy rules is a disappointing step that threatens to make consumers’ data less secure. At a time when data breaches routinely expose consumers to identity theft and other fraud, according to advocates at the National Consumers League (NCL), it is extremely disheartening that the Senate would seek to obliterate strong consumer data security requirements.

The following statement is attributable to John Breyault, NCL’s vice president of public policy, telecommunications and fraud:

Not a day goes by that we aren’t reminded of the costs of failing to secure consumers’ data from criminal and state-sponsored hacking. It is clear that data breaches raise the risk of identity fraud for millions of consumers. This being the case, it is inconceivable that the Senate would seek to eviscerate strong data security standards put in place by the FCC’s broadband privacy rules.

Broadband providers are uniquely positioned in the Internet ecosystem, with access to vast amounts of consumer data. They are therefore especially vulnerable targets for those who would seek unauthorized access to consumers’ sensitive personal information. That is why NCL supported the FCC’s common-sense broadband privacy rules, which for the first time require ISPs to provide reasonable protections for consumers’ data.

We urge pro-consumer members of the House of Representatives to heed the appeals of pro-privacy and pro-security advocates and resist efforts to gut these critically important consumer protections.

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

Consumer / activist groups and Wells Fargo victims target Wells Fargo over forced arbitration – National Consumers League

February 27, 2017

Groups release letter to Wells Fargo CEO Sloan, call on Wells Fargo to stop forcing customers and workers to surrender Constitutional rights

Contact: Rosemary Shahan, CARS Foundation, 530-759-9440; Joe Ridout, Consumer Action, 415-777-9648 ext. 705; Carol McKay, National Consumers League, 412-945-3242, carolm@nclnet.org

Washington, DC, Sacramento, CA, San Francisco, CA–In news events across the nation, in Washington, DC, and at Wells Fargo’s headquarters in San Francisco, consumer and activist organizations closed their accounts with Wells Fargo, to protest the bank’s refusal to stop imposing a “rip-off clause” forcing its customers and workers to surrender their constitutional rights, to obtain services or employment.

The organizations also released a letter from a broad-based coalition of groups calling on Wells Fargo’s CEO Sloan to cease forcing its customers and workers to submit to forced arbitration. The bank continues to resist calls from pro-consumer leaders such as Senators Sherrod Brown (D-OH), Elizabeth Warren (D-MA), and Representative Maxine Waters (D-CA),  and the editors of leading newspapers for the bank to free its customers and employees to pursue cases before a court of law, particularly regarding millions of accounts set up without their permission, through identity theft, forgery, and fraud.

“After six years of banking with Wells Fargo, we’re switching to another bank that respects the the constitutional rights of its customers and workers,” said Sally Greenberg, Executive Director of the National Consumers League, based in Washington, DC. The League already established a new account at Bank of Labor, which does not impose forced arbitration, and  is closing its account at Wells Fargo, withdrawing its working capital, of approximately $1.8 million.

The GOP-controlled Congress and the Trump administration are threatening to fire Richard Cordray, the Director of the Consumer Financial Protection Bureau, who has a long record of protecting consumers.  Under his leadership, the CFPB has succeeded in forcing  banks to refund over $11.8 billion to consumers who were wronged.

“They want to replace Richard Cordray with someone who will let crooked banks like Wells Fargo get away with charging consumers billions of dollars through engaging in illegal practices. So it’s up to each of us to act, to protect ourselves and also send the message we won’t tolerate crooked bankers,” said Rosemary Shahan, President of the Consumers for Auto Reliability and Safety  (CARS) Foundation. The group unveiled a new website, at “We DO Count.org” focusing on the campaign to make the switch from Wells Fargo to more consumer-friendly banks or credit unions.

“Wells Fargo opened up a credit card account without my authorization, and it ended up harming my credit and making many purchases, like a car, and even utilities a lot more expensive, for about five years,”  said Aaron Brodie, who was a freshman college student when Wells Fargo opened a credit card account without his permission, then refused to close it, after he requested that it be closed. He has sued Wells Fargo, and instead of doing what is right, Wells Fargo is seeking to force his case into arbitration.

“As long as Wells Fargo requires mandatory arbitration, there is nothing to stop Wells Fargo from violating the privacy rights of its customers and engaging in fraud,” said Byron Cooper, who closed his accounts with Wells Fargo as soon as he discovered the bank had opened two new accounts and shifted $25,000 from his checking account to his savings account — all without his authorization, and despite his insistence he did not want the new accounts. The bank also changed his “free” checking account to one that charged $30 per month and required a minimum balance of $25,000 — also without his permission.

Joe Ridout, Consumer Services Manager for Consumer Action, personally hand-delivered the letter to the bank’s headquarters in San Francisco. Consumer Action also provided tips for consumers about how to find a banking institution or credit union that does not impose forced arbitration on its customers and workers, and also how to make the transition smoothly so that no payments are missed. “We believe many consumers will be pleasantly surprised to discover the higher interest they earn, and the fewer fees and abusive practices they face, once they switch to a more honest financial institution,” said Ridout.

Most credit unions don’t require arbitration. In 2015, the Pew Charitable Trust released a report that provides comparisons of banks, including whether they impose forced arbitration. While some of the policies may have changed, that report provides helpful guidance for choosing options that don’t impose arbitration.

Links to relevant documents:

“Wells Fargo Victims Deserve Their Day In Court,” Sacramento Bee Editorial, December 8, 2016

“Wells Fargo Blocks the Courthouse Door,” Des Moines Register Editorial, December 4, 2016

Consumer Action’s Tips for Consumers: How to Make the Switch from Wells Fargo

“Checks and Balances” by Pew Charitable Trust, May 2015

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL statement: Delayed tax refunds begin arriving for EITC/ACTC recipients – National Consumers League

February 27, 2017

Don’t let refund delays keep you from claiming Tax Credit you deserve

Update

Washington, DC—While the IRS began issuing refunds for Earned Income Tax Credit and Additional Child Tax Credit recipients on February 15, the IRS has said that consumers should beginning to see those refunds appear in their bank accounts starting today.

The following statement is attributable to John Breyault, Vice President, Public Policy, Telecommunications, and Fraud at the National Consumers League.

“For families claiming the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC), a tax refund can account for as much as 30 percent of their annual incomes, making any delay in getting that refund a source of stress. However difficult, those impacted should soon start to receive their refunds. With the delay lifted, I encourage anyone yet to file to do so now and check if they are eligible for these important credits. Currently only four out of five eligible taxpayers claim the EITC every year. That means 20 percent of those eligible are potentially missing out on thousands of dollars in tax credits that they’re owed. These folks work hard. They should find out whether the EITC can work just as hard for them.”

Background

  • Statistics for Tax Returns with EITC broken down by state are available here.

  • Individuals can check to see if they are eligible for the EITC through the IRS EITC Assistant.

  • Consumers can check the status of their refund at irs.gov/refunds or the official IRS2Go mobile app.

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.