Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Featured Content
NCL applauds Congress’s passage of aviation consumer protection improvements
Yesterday, the House of Representatives passed a bill to reauthorize the Federal Aviation Administration through 2028, sending it to the president.
NCL statement on Senate Reintroduction of Cannabis Administration and Opportunity Act
Last week, Senate Democrats reintroduced legislation to revamp federal cannabis policy. The Cannabis Administration and Opportunity Act aims to legalize cannabis at the federal level, create a new regulatory framework for cannabis, expand research into cannabis’ potential and risks, and more.
National Consumers League sues Starbucks, alleging coffee giant deceives customers with claims of “100% ethical” coffee, tea
The National Consumers League, on Wednesday, January 10, 2024, filed a lawsuit alleging that Starbucks is falsely and deceptively claiming “100% ethical” coffee and tea sourcing, detailing widespread evidence the company relies on farms and cooperatives that commit egregious labor and human rights violations. Suit charges Starbucks ignores documented history of labor, human rights abuses at supplier farms. At Brazil, Kenya, Guatemala suppliers, investigators find instances of child labor, sexual harassment, back-breaking work.
NCL applauds competition regulators for centering consumers and workers in 2023 Merger Guidelines
This week, the Federal Trade Commission (FTC) and U.S. Department of Justice (DOJ) released their final merger guidelines, describing how the agencies will review mergers and acquisitions.
NCL statement on DOT’s fine against Southwest Airlines
The National Consumers League (NCL) today applauded the Department of Transportation’s (DOT) landmark enforcement action against Southwest Airlines over the company’s operational meltdown during the 2022 holidays.
Consumer advocates seek to block Virginia’s $2 billion handout to Ted Leonsis – National Consumers League and Sports Fans Coalition launch #MonumentalDisaster campaign
The National Consumers League and Sports Fans Coalition urged the Virginia General Assembly and the Alexandria City Council to reject Virginia Governor Glenn Youngkin’s plan to offer billions of taxpayer dollars to Monumental Sports Entertainment for the construction of a new arena for the Washington Wizards and Washington Capitals.
National Consumers League supports table saw safety standard proposed by the Consumer Product Safety Commission
NCL submitted comments to the Consumer Product Safety Commission this week on the Commission’s proposed rule to require a safety standard for all table saws.
NCL applauds House Commerce Committee approval of consumer protection bills
NCL today applauded the House Commerce Committee for advancing five important consumer protection bills that would implement long-sought reforms to the live event ticketing industry, require all-in pricing in short-term lodging, crack down on online dating scams and protect consumers’ plumbing systems from “flushable” cleaning wipes.
NCL comments on Proposed Rule – Fish and Shellfish; Canned Tuna Standard of Identity and Standard of Fill of Container
NCL recently submitted comments regarding the Proposed Rule, “Fish and Shellfish; Canned Tuna Standard of Identity and Standard of Fill of Container"
NCL comments regarding Proposed Rule: Medication Guides: Patient Medication Information Docket No. FDA-2019-N-5959
NCL recently submitted comments regarding the Proposed Rule, Medication Guides: Patient Medication Information, that we believe will greatly improve the information patients receive with their prescription medicines.
NCL applauds the confirmation of Monica Bertagnolli as next NIH director
The National Consumers League (NCL) applauds the U.S. Senate’s decision to confirm Dr. Monica Bertagnolli to be the next director of the National Institutes of Health (NIH).
National Consumers League praises FTC’s multilingual fraud reporting announcement
The National Consumers League (NCL), America’s oldest consumer advocacy organization today praised the Federal Trade Commission’s (FTC) announcement that consumers can now file fraud and identity complaints in their preferred languages. NCL is the home of the Fraud.org campaign, which is a long-time contributor of complaint data to the FTC’s Consumer Sentinel Network as well as being an ally in the Commission’s efforts to educate consumers about frauds.