Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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NCL on Upcoming Congressional Hearings with UnitedHealth Group CEO Andrew Witty
Tomorrow, the Senate Finance Committee and House Energy and Commerce Committee will hear from UnitedHealth Group CEO on the insurance company’s cyberattack that put millions of medical records and patient privacy at risk.
Consumer groups welcome protections in FAA reauthorization agreement, urge continued improvements
Today, U.S. House and Senate negotiators released their bipartisan and bicameral compromise bill to reauthorize the Federal Aviation Administration.
Consumer struggles with Native American healthcare
February 14, 2024: I always thought I would end up in healthcare, but my younger self had always envisioned my work with a much more narrowed focus.
Top Ten Scams report: Explosion of crypto reports raises alarm
Cryptocurrency is being used in an increasing number of scams, leading to some of the highest median losses every reported to the National Consumers League.
NCL testifies before Senate, urges stronger protections against scams
Highlighting the ongoing epidemic of fraud across the country, NCL Vice President of Public Policy, Telecommunications and Fraud John Breyault testified today before the Senate Committee on Banking, Housing, and Urban Affairs to advocate for stronger consumer protections alongside Carla Sanchez-Adams, a senior attorney at the National Consumer Law Center.
NCL’s Greenberg urges MD Senate Finance Committee to support living wage legislation
NCL CEO Sally Greenberg today testified before the Maryland Senate Finance Committee urging them to end the subminimum wage for tipped workers under Senate Bill 160.
Americans now have an Obesity Bill of Rights
Spearheaded by the National Consumers League and National Council on Aging, the Obesity Bill of Rights results from a yearlong factfinding effort involving experts and communities; goal is to define quality obesity care as the right of all adults and drive systems change
Copycat versions of expensive drugs may look the same, but the impact on consumer pocketbooks is far from identical
January 25, 2024: Copycat versions of expensive drugs may look the same, but the impact on consumer pocketbooks is far from identical
National Consumers League sues Starbucks, alleging coffee giant deceives customers with claims of “100% ethical” coffee, tea
The National Consumers League, on Wednesday, January 10, 2024, filed a lawsuit alleging that Starbucks is falsely and deceptively claiming “100% ethical” coffee and tea sourcing, detailing widespread evidence the company relies on farms and cooperatives that commit egregious labor and human rights violations. Suit charges Starbucks ignores documented history of labor, human rights abuses at supplier farms. At Brazil, Kenya, Guatemala suppliers, investigators find instances of child labor, sexual harassment, back-breaking work.
NCL applauds competition regulators for centering consumers and workers in 2023 Merger Guidelines
This week, the Federal Trade Commission (FTC) and U.S. Department of Justice (DOJ) released their final merger guidelines, describing how the agencies will review mergers and acquisitions.
A Historical Look at the American Garment Industry and Its Impact on Labor Movements in the U.S.
In our latest installment of We Can Do This! Sally Greenberg, CEO of National Consumers League, sits down with Rebecca Ballard to discuss the fashion and garment industry.
NCL statement on DOT’s fine against Southwest Airlines
The National Consumers League (NCL) today applauded the Department of Transportation’s (DOT) landmark enforcement action against Southwest Airlines over the company’s operational meltdown during the 2022 holidays.
Media Toolkit
For media requests
NCL’s office is open Mon. — Fri., 9am — 5pm, Eastern Time.
Please contact NCL Communications Department:
Melody Merin
Senior Director of Communications
(202) 207-2831
melodym@nclnet.org
NCL offers expert policy staff available to speak on a variety of subjects, including:
Consumer issues (general), workers’ rights issues: Sally Greenberg
Privacy, telecommunications, fraud, travel and entertainment industries, data security: John Breyault
Child labor issues: Reid Maki
Health care policy: Robin Strongin
Food policy, safety, food waste, and nutrition: Nancy Glick
Consumer literacy and teens’ spending habits, education, etc.: Lisa Hertzberg