Happy Financial Literacy Month! – National Consumers League

In this economy, every month should be financial literacy month, and in our LifeSmarts program, it sort of is!.  (Especially now that our program offers year-round curriculum through our Spring Training program. But we digress.)

LifeSmarts participants have a leg up when it comes to being smart about knowing what’s you’re getting into before signing on the dotted lines. They’ve learned about how to properly handle credit and debit cards, manage a budget, and make smart shopping decisions.

It might seem difficult to apply this knowledge without the proper organizational tools.You may think that you don’t have time to review your credit card spending and see what expenses are really making a dent in your savings. You may know that your bank charges fees for your account, but not have the energy to review every statement to make sure additional fees aren’t charged.

Wish there was a Web site where you could easily view your bank account activity; keep track of how you spend your money; and get advice on how to save money based on your current spending habits? Mint.com is a personal finance and budgeting Web site that offers exactly these services for free. This service is especially great for students who will be leaving home soon and will have new budgeting responsibilities.

Consumers: CD Freedoms Should Extend to DVDs – National Consumers League

By Sally Greenberg, Executive Director, National Consumers League

With frightening financial headlines greeting us every morning and tucking us into bed at night, many of us consumers have started taking a long, hard look at the entertainment “extras” in our budget that are often so difficult to sacrifice.

Amidst the backdrop of this troubled economy, the National Consumers League recently commissioned a survey of Americans’ entertainment habits and interests, specifically those related to their use of DVDs. In this environment, when consumer satisfaction should be more important than ever to the businesses that rely on their patronage, we wanted to find out what consumers want when it comes to how they can use their DVDs.

For years, consumers have been able to freely copy and back up the content on their compact disc collections to their hard drives and other devices. This freedom didn’t come without struggle – remember the last decade of lawsuits and consumer fear involving the sharing and copying of music files? But, in the end, consumers’ interests won out, and the freedom and mobility that consumers enjoy today with their digital music files has changed the way we travel, relax, entertain, and express ourselves.

Given the growing affordability of hard drives with the capacity to store more music and movie files than ever before, we wanted to examine whether consumers’ expectations from the CD market are translating to the consumer DVD market. We can copy our CDs; how far off are DVDs?

Consumers are currently limited by digital rights management (DRM) restrictions on most DVDs. Without illiegal ripping software, we can’t currently save the contents of most DVDs to our computers, whether for backup purposes or simply to access our DVD libraries without carrying around the actual discs (the mean number of DVDs in consumers’ collections was 77.8 discs). Some “expanded” editions of DVDs come with the ability to save an additional copy to a computer, but these editions generally come with a higher price tag.

We commissioned the study to examine consumers’ opinions related to the entertainment content stored in their DVD collections, and what we found was that consumers overwhelmingly want to do more with the DVDs they purchase. Consumers nearly unanimously think they should be able to back-up their DVDs onto computers or other devices in order to preserve their collections. Many of them, especially those with kids at home, have had to replace lost or damaged DVDs, and more than half of respondents were “bothered” that they don’t currently have the ability to back-up their DVDs.

And in an economy that is already struggling, the habits of many consumers in our survey may indicate a market slow-down ahead: more than half of respondents (55 percent) said that they are currently purchasing fewer DVDs than they did a year ago. And four in ten (41 percent) said they expect to purchase fewer DVDs one year from now.

If our entertainment budgets are shrinking, it’s more important than ever to get value from the DVDs we already own. The entertainment industry would be wise to pay attention to the attitudes and purchasing desires of the typical American consumer, who, according to our survey, is very interested in being able to back-up his or her collection. In our survey, 41 percent said the ability to save a copy of their DVDs would make their DVD collections more valuable, and 40 percent said it might cause them to buy more DVDs.

Consumers have grown accustomed to being able to do what they want, when they want, with the music products they’ve purchased, and now they’re expecting to have the same freedom with the DVDs they own. With more consumers turning to free Internet sources of entertainment, the DVD market may be in for tough times ahead. In an economy like ours, what better time than now to help consumers get more bang for their buck from products and services that may otherwise be the first to go when they are forced to tighten their belts.

Sally Greenberg is executive director of the National Consumers League, a nonprofit consumer and worker advocacy group headquartered in Washington, DC. She can be reached at sallyg@nclnet.org.

LifeSmarts = Real Life 101 – National Consumers League

Since we’re counting the days until the 2009 National LifeSmarts Championship kicks off in St. Louis, we thought this would be a great time to focus on the types of topics covered by NCL’s LifeSmarts program — and the types of pro-consumer tools it arms its participants and alumni with.

Consumer Rights and Responsibilities: Country of Origin Labeling

A few weeks ago, the new COOL (Country of Origin Labeling) requirements went into effect. This means most fresh meat products and some types of chicken will require a label that tells you what country the product is from. Learn more about this important change at the official COOL Web site.

Personal Finance: New Student Loan Proposal

The new COOL requirements are not the only recent government measure that may impact your life as a consumer. A recent proposal by the Obama administration may impact one of the most important consumer decisions of all – your education. Find out about the New Student Loan Proposal and what it could mean for your future education financing plans.

We <3 You, Earth! - National Consumers League

With Earth Week upon us and the official celebration of Earth Day just around the corner, many consumers are taking time to participate in observances and practices that remind us of the importance of treating our planet right.

Want a resource that summarizes the concepts and terms you need to know to understand climate change? Confused by the conflicting information you hear about our impact on climate, and climate’s impact on us? Recently, several scientific organizations, educational institutions, and government agencies have introduced a new Climate Change Literacy Brochure for the public that is easy to use and reflects the current consensus of these organizations on climate change issues.

This is a good resource that many of the 2009 LifeSmarts state champion teams across the country may be using this week to prepare for the 2009 National LifeSmarts Championship! The Environment is one of 5 major topic areas that the LifeSmarts program covers, and if we know our LifeSmarts participants, we know they are probably trying to squeeze as many last-minute hours of studying as possible before they face off in competition. We’re getting ready to head to St. Louis this week for our annual national event. Later this week, check back here and at our official LifeSmarts Web site to see how the competition unfolds!

Health Reform … What’s in Store? – National Consumers League

by Mimi Johnson, Health Policy Associate

As Governor Kathleen Sebelius’ confirmation hearings continue, there is increased buzz around town about what’s in store for health reform.

Prevention!

We could not be more excited that prevention is one of the key areas of concern for lawmakers. In fact, contact your Senators and Representative and let them know that you support prevention and that it should be included in health reform. At a recent meeting, a Hill insider mentioned that there are still a lot of politicians out there who don’t value putting resources towards prevention. We do. It’s really important that the government focus on prevention because it will require changes in infrastructure – making it safer to go for a walk through town; easier to access healthy, fresh foods; and have more quality face time with our health care practitioners.

Secondary and Tertiary Prevention?

One of the more exciting prospects of health reform is the idea of including secondary and tertiary prevention. This means that the government – from Congress and federal agencies down to the local community health system – will work to ensure that we can better manage our health, including any chronic conditions we might have. Secondary prevention focuses on detecting a disease in its earliest state, while tertiary prevention aims to manage chronic conditions or illnesses to improve a patient’s quality of life. If we can promote prevention – in all forms, we can help save more lives and money. Secondary and tertiary prevention can help patients to better understand and utilize the health care system in addition to helping them take medication safely and appropriately.*

With a new leader at HHS, and a country ready for more than just another Band-Aid fix, the time is now for health reform. We are hopeful that this comprehensive reform will help us change the way we think about our health.

*Stay tuned – we’ll soon have more information about our developing medication adherence campaign, which is a prime example of secondary prevention.

An Ounce of Prevention Worth a Pound of Cure for Mortgage Fraud – National Consumers League

By John Breyault, Vice President of Public Policy, Telecommunications and Fraud

Last week, the U.S. Treasury Department, along with the Federal Trade Commission, Department of Justice, Department of Housing and Urban Development, and the Attorney General of Illinois announced an unprecedented crackdown on mortgage fraud and foreclosure rescue scams. The State of Illinois filed two lawsuits and the FTC announced five new enforcement actions against companies engaged in fraudulent mortgage modification and foreclosure rescue schemes. The FTC warned dozens more companies about potentially deceptive trade practices related to such activities.

The bursting of the housing bubble has left millions of Americans searching for ways to deal with the increased costs of adjustable-rate or “balloon” loans and stave off foreclosure. Unfortunately, fraudsters see this misery as an opportunity to take advantage of desperate victims and fleece them as exactly the time these consumers can least afford it. The unfortunate reality of these scams is that thousands of consumers end up financially ruined and often out on the street.

While we certainly welcome stepped-up enforcement by federal and state authorities, we believe that such action often comes too late for victims of such scams. Who knows how many consumers could have avoiding becoming fraud statistics if they had been armed with information to help them spot these scams and take advantage of the legitimate resources available to help them negotiate with their creditors and avoid foreclosure?

With this in mind, NCL last week called on the nation’s leaders to place a renewed emphasis on consumer education to empower consumers to avoid mortgage modification, foreclosure rescue, and other forms of mortgage fraud.

Said NCL Executive Director Sally Greenberg:

“Recent multi-agency federal and state actions to tackle the threat of mortgage fraud are a positive step in helping to protect consumers. Fraudsters should be apprehended and brought to justice. All too often, however, victims of these schemes have already been ruined financially by the time mortgage fraud rings are broken up by law enforcement. Now, more than ever, enforcement should be tied to prevention by devoting more resources to educating consumers through churches, community centers, senior centers, schools, and libraries. This is needed particularly in vulnerable low-income, elderly, and immigrant communities, whose members are frequent targets for mortgage fraud.”

Last week, the Treasury Department stated that from July 2002 to June 2008, it had received nearly 180,000 reports suspicious activity related to potential mortgage fraud. While these statistics are shocking, it is likely that thousands more instances of such fraud go unreported. Enforcement against scammers is an important part of the fight against mortgage fraud, but it should not be the only part. For the vast majority of consumers, their homes are the biggest investment they will ever make. They should be empowered with information, through coordinated widely available consumer education efforts to avoid losing those investments to scam artists.

Focus on LifeSmarts: Countdown to St. Louis! – National Consumers League

As we get closer to this year’s National LifeSmarts Championship event, which will take place in St. Louis, MO, April 25-28, we thought it might be a good time to showcase the real-life lessons LifeSmarts offers its participants.

First up: Health and Safety

As the economy worsens, you or someone you know may have difficulty paying medical bills. In LifeSmarts, teen participants learn that it pays to shop around and compare many different options before selecting what to purchase. Good consumers also know that the prices of certain items are negotiable – like new and used cars, houses, and consumer items bought through online auctions.

What you may not know is that many doctors have some flexibility with the rates they charge and may be able to offer reduced fees depending on your circumstances. Check out this recent New York Times article “Bargaining Down the Medical Bills” to find out more about negotiating fees with doctors and to read some helpful tips.

Are You a Locavore? – National Consumers League

by Mimi Johnson

The First Family is one step closer to being locavores, after recently planting a vegetable garden on the lawn of the White House. There has not been a garden of its kind at 1600 Pennsylvania Avenue since Eleanor Roosevelt planted a victory garden during World War II. Sustainable agriculture, proponents say, is good for your health, as well as the health of the environment. First Lady Michelle Obama said she hoped this garden will help educate children about healthful, locally grown fruit and vegetables, and that they will “begin to educate their families and that will, in turn, begin to educate our communities.” In an age of convenience and attempts to save time, we all too often forget the satisfaction (and importance) of fresh foods. We too hope that this garden plants seeds of prevention in the minds of millions of Americans.

Even technology is getting into the game. With the Locavore 1.0 application, iPhone users can locate local, seasonal food and farmers’ markets across the country.

As the weather becomes warmer and the days longer, you might consider planting a few herbs or vegetables yourself. If your thumbs are not too green, consider taking a trip to your local farmers’ market … in addition to getting some good eats, you’ll also help support local businesses.

DVD Copying Is In the Public Interest – National Consumers League

By John Breyault, NCL VP of Public Policy, Fraud and Telecommunications

Consumers have an average of 78 DVDs in their collections and are frustrated that for the most part, they are limited to only using the physical discs, according to NCL’s new survey on DVD usage.

For years, consumers have enjoyed to the freedom to copy their compact disc collections for back up purposes or transfer the content of those discs to their computers for personal use. Many consumers have spent years building up vast collections of CDs, so this ability is a welcome way to extend the lives of their collections and listen to their library on different platforms, such as iPods or personal computers.

A confluence of factors led to our interest in the DVD copying issue. The dramatically lower cost of hard drive space, the promulgation of portable video-viewing devices, including in-car players, video-capable personal music devices, and ultraportable laptop computers and the wide availability of DVD-RW drives are all technological advances that have made copying DVD content to hard drives practical for consumers. Our goal in surveying consumers on this issue was to see if these greater technological capabilities, combined with years of expectations related to content use (from the CD market) have translated into greater consumer desire to copy DVDs.

Our survey of consumer attitudes towards DVD copying largely validated our hypothesis. Some of the highlights from the survey results include:

·        90% (93% of households with children) of consumers believe that DVD owners should be able to copy a DVD to their computer in the same way that they save music from a CD.

·        69% of respondents reported watching DVDs on their computers (74% in households with children)

·        31% of consumers use a portable or in-car DVD player regularly, a figure which rises to 40% for households with children.

·        More than one-third (38) of respondents have had to repurchase at least one DVD because it was lost or damaged.

·        41% of respondents said that the ability to copy a DVDs to their hard drives would make their DVD collections more valuable and 40% said that it might cause them to buy more DVDs.

For more information on the new survey, click here.

Ag Secretary Hears Consumer Groups’ Concerns – National Consumers League

by Sally Greenberg, NCL Executive Director

Consumer and food safety groups recently had the chance to sit down with new Agriculture Secretary, Tom Vilsack. During the campaign, the Secretary had made some important pro-consumer statements, including supporting the creation of a single agency for food safety—something consumer groups have spent a decade working for. After a rash of recalls on everything from contaminated spinach, raspberries, beef, peanut butter, pet food and just this week, pistachios contaminated with salmonella, it has become clear that our food safety system is in need of an overhaul.

Gathering in a beautiful, old conference room in the Agriculture Department’s Whitten Building on the National Mall, the consumer groups and Vilsack, former governor of Iowa, talked about his principles of governing: transparency, participation, and collaboration. He also talked about his close relationship with the incoming Secretary of Health and Human Services, Kathleen Sebelius, current Governor of Kansas. In her role as head of HHS, Sebelius will oversee the work of the Food and Drug Administration and it’s important that these two food safety watchdogs can work together.

The FDA oversees the safety of 80 percent of our food supply, including produce, while the Department of Agriculture regulates 20 percent, including meat, poultry, and eggs. Altogether 20-some separate federal agencies have some responsibility for food safety. Funding for FDA, however, has so diminished in recent years that imported fruits and vegetables have about a 1 percent chance of getting inspected at the border. Domestic produce farms and growers are likely to be inspected only once every 5 years.

Vilsack mostly listened as our consumer groups—including Nancy Donley of S.T.O.P. (Safe Tables Our Priority), whose only child died from eating a fast food hamburger infected with E. coli and has been a food safety activist ever since—talked about including consumer representatives in the Food Safety Working Group, which President Obama has pledged to create, and other issues.

For me, the importance of this meeting lay in the Secretary of Agriculture looking around the table at the 17 people in our meeting who represent the interests of millions of consumers. After this discussion, I think Secretary Vilsack better understands who we are and that consumer groups will need to have a seat at the table—and will play a critical role—in the new Administration’s initiatives on food safety and consumer protection.