Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
Read about NCL’s impact
Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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New staff Q&A
Jeanette Contreras
Director of Health Policy, NCL
We are thrilled to introduce to the Health Advisory Council our newest addition to the League, Jeanette Contreras. Jeanette serves as NCL’s Director of Health Policy and we look forward to you all working with her and getting to know her within time. Please take a few moments to get to know Jeanette.
Can you tell members of the Health Advisory Council a little about yourself?
A native of Los Angeles, I came to DC to study public policy in the nation’s capital with the intent to do national advocacy. I never imagined that I would work in the federal government for 14 years, but I enjoyed every year of my tenure in public service. I started in the legislative office of the National Cancer Institute before pivoting to a role as a public health advisor in the Office of Minority Health of the U.S. Department of Health and Human Services. Growing up in a bilingual household and within a diverse community has certainly colored my world view. A career-high was leading Spanish-language outreach and education to implement the Affordable Care Act while at the Centers for Medicare and Medicaid Services. Throughout my career in public health, I have been fortunate to work with diverse stakeholders to contribute to improving population health in underserved communities all across the country.
What drew you to NCL?
As a mission-focused professional, I found NCL to be a place where I could pursue my passion for advocacy across all aspects of public health and safety. As a daughter of a union steelworker, I know first-hand how our family benefited from access to the best health insurance, job stability, and the safety measures in place that protected my dad while he worked at the plant. Working for the nation’s oldest consumer watchdog, I feel privileged to be able to advocate through NCL’s trusted voice and to be a part of its history in protecting consumer and worker rights.
What’s been the most exciting part of your tenure at NCL so far?
Our work on the COVID-19 response is both exciting and fulfilling. Seeing that this pandemic disproportionately impacts low-income and minority communities, we are bringing a clear focus on health disparities and how the social determinants of health are relevant in all aspects of health policy. It is my hope that through this work, NCL can continue to advocate for public health policies that will improve health outcomes in underserved communities for generations to come.
What’s a fun fact about you that you would like the Council to know?
Many of you will learn that I often go by Jet. It’s a nickname I picked up in junior high. I played soccer, volleyball, tennis, and softball in high school, college, and adult leagues. “Jet” looks pretty cool on a jersey. I’ve also been known as Coach Jet for my son’s soccer team.