Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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NCL health policy updates
NCL health policy at work
NCL’s COVID-19 response: Consumer and patient experience
In July, Sally Greenberg, NCL’s Executive Director, testified before the Food and Drug Administration (FDA) in support of the renewal of the Patient Drug User Fee Act (PDUFA) VII. NCL advocated for the integrity of the FDA’s drug review process, diversity in clinical trials for the development of COVID-19 treatments, and inspection standards for drugs manufactured overseas.
In September, NCL’s Executive Director, Sally Greenberg and Dr. Stephen Hahn, Commissioner of the Food and Drug Administration (FDA) had a conversation online to discuss consumer concerns about the release of a COVID-19 vaccine. Commissioner Hahn emphasized FDA’s commitment to patient safety and the integrity of the FDA approval process, and talked about the expedited Emergency Use Authorizations (EUA) process. Commissioner Hahn also addressed anxieties about expedited approval measures, promising that the FDA will only approve COVID-19-related therapeutics using a measured, evidence-based approach. View the archived video here or by clicking the photo on the newsletter homepage.
Vaccines
In August and September, NCL testified before the Centers for Disease Control and Prevention (CDC) Advisory Committee of Immunization Practices (ACIP) in support of enhanced infrastructure for vaccine confidence and effective public health messaging. NCL’s Associate Director of Health Policy, Nissa Shaffi, expressed NCL’s historic support for vaccines and promotion of consumer awareness of their overwhelming safety and efficacy.
On October 22, Nissa Shaffi testified on behalf of NCL before the FDA’s Center for Biologics Evaluation and Research (CBER), Vaccines and Related Biological Products Advisory Committee (VRBPAC). The meeting was open to the public and its focus was the development, authorization and/or licensure of vaccines to prevent COVID-19. NCL testified in support of three standing priorities, which include safety and effectiveness of a COVID-19 vaccine, the responsible use of Emergency Use Authorizations (EUAs), and diversity in clinical trials. NCL submitted these comments for review by the Committee to ensure that consumers are afforded with safe and effective vaccines to combat the pandemic.
Opioids
On October 12, NCL co-moderated a panel discussion with Deterra on the safe storage and disposal of opioids. The panel featured Darryl Brake (Summit County Community Partnership), Rachel Uzlik (Twin Cities Orthopedics), and Coleman Cox (Cherokee Nation Prevention Specialist). COVID-19 has brought many challenges in the fight to reduce opioid addiction. The panel discussed some novel programs in their communities that have helped lower overdose numbers in the U.S., such as at-home drug disposal. You can watch the replay here.
FakeRx: Outreach on Counterfeit Drugs
On October 20, NCL moderated and participated on a panel regarding the dangers of counterfeit drugs during COVID-19. The panel discussion featured included former FDA officials and project and policy experts from consumer, patient and think tank organizations with expertise on the U.S. drug supply chain. Watch the replay here.
On October 29, NCL hosted a webinar on resources available for consumers to avoid purchasing counterfeit drugs. The webinar, hosted by NeedyMeds, featured a walkthrough of NCL’s FakeRx anti-counterfeit consumer action site by NCL’s health team, along with a presentation by anti-counterfeiting experts from our partner Eli Lilly. NCL’s Jeanette Contreras unveiled the newly redesigned Fraud.org, home of NCL’s FakeRx Action Center.
Script Your Future Medication Adherence Team Challenge
This fall, NCL plans to reengage pharmacy schools across the country for the 10th Annual Script Your Future Medication Adherence Team Challenge. The Challenge is a competition to engage health profession students and faculty by encouraging teams to develop creative initiatives to raise the levels of adherence.
In 2020, Script Your Future enjoyed participation from 26 schools across 14 states and had engagement from nearly 2,900 future healthcare professionals and volunteers. Collectively, the teams directly counseled close to 12,000 patients and introduced Script Your Future messaging to over 430,000 consumers.
Consumers for Safe CBD
In September, NCL’s Director of Health Policy, Jeanette Contreras, presented NCL’s activities on cannabidiol (CBD) to coalition members of the Collaborative for CBD Science and Safety (CCSS). CCSS is an informal organization of stakeholders from the healthcare delivery system and supply chain who have come together to exchange information and support advocacy related to shared interests and priorities for addressing CBD. During the September meeting, Jeanette provided an update on the Consumers for Safe CBD campaign and NCL’s recent engagement with policymakers.
In September, the NCL health team met with the House Energy & Commerce and the Senate Health Education Labor and Pension (HELP) committees. NCL urged Congress to support increased FDA oversight of CBD products. We were pleased to learn that Committee staff were familiar with Consumers for Safe CBD research and shared our concerns with the proliferation of largely unregulated CBD products in the marketplace. NCL later released a statement in opposition to House bill, The Hemp and Hemp-derived CBD Consumer Protection and Market Stabilization Act of 2020 (HR 8179), which would legally classify CBD as a dietary supplement bypassing the more rigorous FDA review process for new drugs.
This quarter, the Consumers for Safe CBD social media campaign reached 7.1 million impressions on Twitter and 1.9 million impressions on LinkedIn. You can support the campaign by downloading and sharing the infographics.