Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Featured Content
Stopping the epidemic of catalytic converter theft
April 11, 2024: For many years, I drove a 2007 Toyota Prius. I loved my little fuel-efficient and quiet machine, getting 45 mph and putting almost 189,000+ miles on it. All went well until one night a few years ago.
Not so fast, PBMs: You aren’t fooling consumers
April 9, 2024: A recent op-ed, “It’s Time for Facts in the PBM Debate” by the president of one of the nation’s largest pharmacy benefit managers (PBMs), is at odds with the reality of what consumers are facing when we go to the pharmacy.
Why we need more Black health professionals in the workforce
A lack of diversity in the health care workforce has been a persistent issue in the United States, posing significant implications to health equity, particularly for the Black or African American community.
Illicit drugs and the digital marketplace
We, as consumers — at the touch of a few buttons — have access to drugs and devices that would have required far more time and effort to acquire in the past. But with that ease of access, we also have millions of tainted or suspect products peddled to consumers, including counterfeit drugs.
Airline executive testimony conflicts with travelers’ reality
At a recent Senate hearing, the CEOs of the major domestic airlines managed to avoid serious scrutiny — despite the massive service failures seen in 2021 and early 2022.
MLK 2022: Reflecting on victories
This is a good time to reflect on civil rights victories won by Dr. King during his lifetime and the work left do to achieve his vision for voting rights and protections.
Reason to celebrate: No more surprise medical bills in the new year!
More than half of U.S. consumers reported recently receiving an unexpected medical bill. The No Surprises Act will help.
NCL, H&R Block partner to help consumers prepare for 2022 tax season
What's new for consumers this tax season? Plenty! Here's what you need to know.
Capital One eliminates predatory overdraft charges
Low- and middle-income consumers suffer serious economic harm when they are forced to pay predatory overdraft fees, charges triggered when consumers charge more to their bank account than the funds existing to cover the withdrawal.
In memoriam: Karen Ferguson, pension champion
America lost a renowned pension advocate and lifelong public interest lawyer recently with the death of Pension Rights Center founder Karen Ferguson.
Abortion: The continuous fight for reproductive freedoms
It is no surprise that people of color in the United States have less access to the care they need and have more health complications. This is true for reproductive care and family planning.
Listen up: FDA’s proposed OTC hearing aid rule
The FDA has proposed making hearing aids available as an OTC. But advocates are concerned that the regulations aren't exactly right when it comes to thresholds for volume.