National Consumers League praises FTC’s multilingual fraud reporting announcement

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November 8, 2023

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

The National Consumers League (NCL), America’s oldest consumer advocacy organization today praised the Federal Trade Commission’s (FTC) announcement that consumers can now file fraud and identity complaints in their preferred languages. NCL is the home of the Fraud.org campaign, which is a long-time contributor of complaint data to the FTC’s Consumer Sentinel Network as well as being an ally in the Commission’s efforts to educate consumers about frauds.

The following statement is attributable to NCL Vice President of Public Policy, Telecommunications, and Fraud, John Breyault:

“All consumers are at risk of fraud, regardless of the language they speak. Making it easier for fraud victims to report these crimes in their own language to the FTC is a critically important step in the fight against scams. We are thrilled with today’s announcement and look forward to continuing to work with the Commission and our allies in the anti-fraud community to protect consumers from criminal scammers.”

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About the National Consumers League (NCL)

The National Consumers League, founded in 1899, is America’s pioneer consumer organization.  Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit nclnet.org.

NCL celebrates the 1-year anniversary of the passing of One Fair Wage’s Initiative 82 in DC

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November 8, 2023

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

Washington, DC – To commemorate the 1-year anniversary of the passing of One Fair Wage’s Initiative 82, a ballot measure that phased out the tipped wage paid to workers in the District of Columbia, NCL’s CEO Sally Greenberg joined One Fair Wage and countless workers, employers, and consumers to celebrate at Busboys and Poets in DC.

On election day 2022, DC voters supported the passage of Initiative 82, which lifted tipped workers from the subminimum wage to a full minimum wage that would be phased in over five years. One Fair Wage is a national coalition, campaign, and organization seeking to end all subminimum wages in the United States and increase the sustainability of wages and working conditions in the service sector.

Speaking at the celebration, Greenberg thanked the workers and consumers in attendance along with DC Councilmembers Brianne Nadeau and Robert White, DC Attorney General Brian Schwalb, and Andy Shallal, owner of the DC establishment Busboys and Poets.

“NCL strongly supported Initiative 82 to end the tipped wage in DC and the One Fair Wage campaign across the country,” said Greenberg. “Consumers spoke loudly in the last election and voted to pay tipped workers a minimum wage. With the passing of Initiative 82, consumers get better service and workers get better wages – that’s a win-win.”

NCL also co-signed The Sky Is Not Falling; The Floor Is Rising, a report released by One Fair Wage that includes the voices of workers, employers, and consumers on their experiences one year after the passage of I-82, and includes the only government data on restaurant employment impacts currently available in the short period since implementation of the wage increase began.

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About the National Consumers League (NCL)

The National Consumers League, founded in 1899, is America’s pioneer consumer organization.  Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit nclnet.org.

 

NCL applauds President Biden’s landmark AI executive order 

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October 31, 2023

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

Washington, DC – Yesterday, President Biden signed an executive order to establish the most comprehensive standards to date regarding artificial intelligence (AI). The following statement is attributable to National Consumers League (NCL) Chief Executive Officer Sally Greenberg:

“NCL applauds the Biden Administration for centering consumers and workers in its landmark executive order addressing AI. It is critical that the development of artificial intelligence aligns with our democratic values, preserves civil rights, and protects consumers’ health and safety as well as our privacy. Importantly, the Biden Administration has made clear that there is no exception for AI from the law as it continues to model how policymakers should tackle this issue. While the president’s order is a critical step forward, Congress must pass a robust bill to ensure lasting and comprehensive federal law governing AI.”

As part of the sweeping executive order, federal agencies are to provide clear guidance to landlords, federal benefits administrators, and federal contractors to ensure that AI does not discriminate against consumers and beneficiaries. The president also addressed the potential harms to workers from the use of AI in workplace surveillance, job displacement, union-busting, and discriminatory hiring practices.

NCL has been advocating for consumers and workers in our push for AI regulation, including requiring the labelling of AI-generated content to minimize deception to users.

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About the National Consumers League (NCL)

The National Consumers League, founded in 1899, is America’s pioneer consumer organization.  Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit nclnet.org.

 

NCL applauds CPSC’s vote on a historic table saw safety rule that could save up to $2.32 billion and prevent 50,000 grave table saw injuries each year

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October 20, 2023

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

Washington, DC – The National Consumers League applauds the Consumer Product Safety Commission’s (CPSC) 3-1 vote on October 18, 2023, to move forward towards a mandatory safety standard for electric table saws, which cause 50,000 partial or full amputations each year and cost the health care system upwards of $2.3 billion a year.

“We thank Chairman Alex Hoehn Saric for his leadership and Commissioners Richard Trumka Jr. and Mary Boyle for their support,” said NCL’s CEO Sally Greenberg. “NCL has been working to get requirements for safer table saw designs since 2008. This is a very welcome development for a product that is so ubiquitous in American homes, while at the same time posing such a grave danger of injury. Over 20 years, table saws have injured one million people.”

NCL Board member and former Executive Director of the CPSC, Pamela Gilbert, noted that this vote is long overdue. “The technology to almost entirely do away with serious injuries from table saws has been available for over two decades. Members of the power tool industry, sadly, have resisted safer designs despite many opportunities to do so,” said Gilbert. “The delay has led to hundreds of thousands of permanent, debilitating injuries that could have been prevented. It’s time for the industry to step up and do the right thing for their customers.”

NCL noted that Commissioner Trumka is seeking information from leadership at seven power tool companies, including SawStop, which already incorporates Active Injury Mitigation to prevent serious table saw injuries, as called for in the proposed rule. He seeks their views on a faster implementation period than the 3 years called for in the proposed rule. Responses to his letter are due on November 15, 2023, and will prove interesting and instructive.

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About the National Consumers League (NCL)
The National Consumers League, founded in 1899, is America’s pioneer consumer organization.  Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit nclnet.org.

National Consumers League supports legislation to end the tipped wage in Montgomery County, MD

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October 17, 2023

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

Washington, DC – The National Consumers League’s (NCL) CEO Sally Greenberg will testify today, October 17, before the Montgomery County Council in support of phasing out the tipped wage and providing all tipped workers the minimum wage.

Tipped workers in Montgomery County are scheduled to appear before the county council today to share their thoughts about Bill 35-23. The legislation would adjust the calculation of the minimum wage for tipped workers and phase something known as the tip credit amount.

NCL believes that the tipped wage is bad policy and keeps servers and other tipped workers at the mercy of customers’ whims on tipping. NCL also supported Initiative 82 in the District of Columbia which passed overwhelmingly and is being implemented.

As one Council member in DC noted, when considering phasing out the tipped wage, the current law “is an invitation [for employers] to cheat.” According to surveys here in the county, more than a third of Montgomery County workers say their tips did not bring their wages up to the minimum wage. In fact, in Montgomery County, restaurant workers are twice as likely to live in poverty.  The bill, introduced by Councilmember Will Jawando, will end the tipped minimum wage gradually over the next several years.

Greenberg’s full testimony can be found here.

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About the National Consumers League (NCL)
The National Consumers League, founded in 1899, is America’s pioneer consumer organization.  Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit nclnet.org.

 

 

 

Obesity medicine specialists, health providers, insurers and employers urged to make obesity treatment a right of all Americans

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October 13, 2023

Media contact: National Consumers League – Nancy Glick, nancyg@nclnet.org, 202-823-8442 NCOA –Simona Combi, Simona.combi@ncoa.org, 571-527-3982

Washington, D.C. – With growing evidence that U.S. adults with obesity feel stigmatized and ignored by their health care providers, the National Consumers League (NCL) and National Council on Aging (NCOA) today urged health professionals, insurers and employers to join a national movement to define quality obesity care as a right for every American.

Taking the case directly to health professionals on the front lines in delivering obesity care, NCL and NCOA used The Obesity Society’s annual meeting in Dallas October 14-17 to announce plans to provide Americans with an Obesity Bill of Rights.  Today, over 100 million adults are living with obesity[1] (42 percent of the public), yet only 10 percent get help from medical professionals.[2] An Obesity Bill of Rights has the potential to transform obesity care by empowering Americans to demand the respect of their health providers and to be screened, diagnosed, and effectively treated for their obesity based on medical treatment guidelines.

“For too long, adults with obesity have encountered a healthcare system that works against them. They are stigmatized, discriminated against, not treated with respect by their health providers, and confront significant obstacles in receiving the care they deserve. ” said Sally Greenberg, Chief Executive Officer of the National Consumers League. “This must change; we need an overhaul of the health system, and we believe an Obesity Bill of Rights can drive this transformation.”

Because this change will only happen if there is agreement on a set of basic rights that ensure adults with obesity receive respectful, timely, and effective obesity care, NCL and NCOA unveiled www.Right2ObesityCare.org, a new online engagement platform, so the nation’s health providers, insurers and employers can play a role in developing the Obesity Bill of Rights.  Right2ObesityCare.org explains the purpose and research-driven process and encourages a wide range of health professionals – from obesity medicine specialists and physicians to dietitians, nutritionists, exercise physiologists, health educators, and mental health professionals – to contribute their ideas.

Town Halls Chart the Obstacles for Adults with Obesity and Their Providers

Along with hearing from health professionals, the Obesity Bill of Rights will be informed by the insights of both adults with obesity and their health providers who participated in four town hall meetings that NCL and NCOA hosted across the country. Held in senior centers and churches in

California, Delaware, Mississippi, and Oklahoma between June and August 2023, the town halls involved more than 250 older adults, community leaders, and local clinicians who laid bare a healthcare system that is inhospitable to delivering quality obesity care.                                                        

When asked to share their experiences, older adults attending the town halls spoke of feeling invisible when seeing a health provider, not being listened to, and being treated with disdain when they initiated conversations about their obesity. At the same time, physicians described feeling inadequate to provide obesity care due to the limited time for counseling, not enough training in obesity management, inadequate coverage and reimbursement for obesity care, and needing better tools to help patients recognize obesity risks. This confirms research that finds adults with excess weight often feel unwelcome in the doctor’s office or believe that seeking help for obesity signifies moral failure. [3]

“This is a chronic condition that no one wants to talk about,” said Ramsey Alwin, NCOA President and CEO. “For several decades, NCOA has worked to empower older adults to better manage their chronic conditions. To break down barriers related to obesity, we held town halls that allowed both older adults and their health providers to relay their lived experiences. What we learned is that encouraging more people to seek obesity care requires an investment in science-based, easy-to-understand, accessible information about obesity; a healthcare system that encourages informed decision-making and patient-centered care; and effective public policy that requires health plans to provide access to the treatments deemed appropriate by the health provider, including lifestyle interventions, FDA-approved weight loss medications, and bariatric surgery.”

Mobilizing for Change
With the townhalls as a guidepost, NCL and NCOA are now leading a rigorous process to finalize and release the Obesity Bill of Rights to the medical community and public before the end of 2023. The process includes hosting a meeting of top experts to review a preliminary draft with recommendations for refinement. NCL and NCOA will also seek feedback from specialists in minority health, aging, and rural health, as well as health professionals and other stakeholders who offer advice through the online engagement platform.

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About NCL

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. The organization’s mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

About NCOA

The National Council on Aging (NCOA) is the national voice for every person’s right to age well. We believe that how we age should not be determined by gender, color, sexuality, income, or ZIP code. Working with thousands of national and local partners, we provide resources, tools, best practices, and advocacy to ensure every person can age with health and financial security. Founded in 1950, we are the oldest national organization focused on older adults. Learn more at www.ncoa.org.

[1] Hales CM,, et al. Prevalence of Obesity and Severe Obesity Among Adults: United States, 2017-2018. Centers for Disease Control and Prevention. NCHS Data Brief. No. 360. February 2020.

[2] Stokes A, et al. Prevalence and Determinants of Engagement with Obesity Care in the United States. Obesity. Vol. 26, Issue 5; May 2018, 814-818

[3] Gunther S, et al. Barriers and enablers to managing obesity in general practice: a practical approach for use in implementation activities. Qual Prim Care. 2012; 20: 93-103

Nation’s oldest consumer advocacy organization to present annual awards to Former HHS Secretary and Former Kansas Governor Kathleen Sebelius, California AG Rob Bonta, and child marriage survivor and activist Fraidy Reiss on Wednesday, October 11

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October 11, 2023

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

Washington, DC –The National Consumers League (NCL), the nation’s pioneering consumer and worker advocacy organization, has announced it will honor former U.S. Secretary of Health and Human Services and former Governor of Kansas Kathleen Sebelius and California Attorney General Rob Bonta with its highest honor, the Trumpeter Award, on Wednesday, October 11 in Washington, DC.

In addition to the Trumpeter Award, NCL will honor activist Fraidy Reiss with the 2023 Florence Kelley Consumer Leadership Award, named for NCL’s first general secretary and one of the most influential figures in 20th century American history. Reiss is a forced marriage survivor and activist who founded Unchained At Last.

The National Consumers League is also proud to announce that it has bestowed an honorary Trumpeter Award to President Joseph Biden for his exceptional work to protect consumers and workers. President Biden’s focus on safeguarding hard-working Americans from the burdens of hidden or junk fees is unprecedented and deserves special recognition, says NCL’s Chief Executive Officer Sally Greenberg. No living president has ever been given this award.

MEDIA ADVISORY

What:              National Consumers League’s 2023 Trumpeter Awards
When:             Wednesday, October 11, 2023

                         7 pm Presentation of Awards

Where:            Mayflower Hotel DC 1127 Connecticut Ave, NW

                         Washington, DC 20036

The National Consumers League, founded in 1899, has been honoring visionaries in consumer and worker protection with its annual Trumpeter Award since 1973. Past honorees include: Senator Ted Kennedy, the award’s inaugural recipient; as well as Labor Secretaries Hilda Solis, Robert Reich, and Alexis Herman; Senators Carl Levin and Paul Wellstone; Delores Huerta of the United Farm Workers; U.S. Representative John Lewis; and other honored consumer and labor leaders.

Last year’s Trumpeter recipients were U.S. Health and Human Services Secretary Xavier Becerra and Dr. Francis Collins, former Director of the National Institutes of Health and former Science Advisor to the President. Mary Cheh, Ward 3 DC Councilmember, was recipient of the Florence Kelley Consumer Leadership Award.

This year’s Trumpeter Awards will feature a reception, dinner, and speaking appearances by NCL leadership, honorees, as well as:

  • Susan Hogan, NBC News4 Consumer Investigative Reporter
  • Lael Brainard, Director, National Economic Council
  • Chiquita Brooks-LaSure, Administrator, Centers for Medicare and Medicaid Services
  • Brian L. Schwalb, Attorney General, Washington, DC
  • Carol Ode, Representative, Vermont State Legislature
  • NCL Board President Joan Bray, Former Senator, Missouri General Assembly
  • NCL Board Member Jenny Backus, Backus Consulting
  • NCL Chief Executive Officer Sally Greenberg

To learn more, visit NCL Trumpeter Awards.

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About the National Consumers League (NCL)
The National Consumers League, founded in 1899, is America’s pioneer consumer organization.  Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit nclnet.org.

NCL applauds Biden Administration’s continued actions to combat junk fees

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October 11, 2023

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

Washington, D.C. – The National Consumers League (NCL), the nation’s oldest consumer advocacy organization, today applauded the White House’s announcement of additional whole-of-government efforts to crack down on hidden junk fees that drain consumers’ pocketbooks and reduce competition.

NCL singled out, in particular, the Federal Trade Commission’s (FTC) proposed rule prohibiting junk fees and bogus charges across the economy. NCL previously supported a petition urging the Commission to begin such a rulemaking. The League also praised the Consumer Financial Protection Bureau’s action to bar the imposition of fees on consumers seeking basic information, such as bank account balances or loan repayment information.

“Over the last two years, the Biden Administration has championed the cause of ridding the American economy of hidden charges and promoting economic competition on behalf of American consumers,” said NCL Chief Executive Officer (CEO) Sally Greenberg. “Thanks to consumer advocacy and the federal government’s efforts, many of the biggest banks have reduced or eliminated predatory overdraft fees. This Administration’s actions to address industry consolidation have also reinvigorated discussions about antitrust law and put fair treatment of average Americans as the focus of national policy. The League commends these agencies’ actions to protect consumers throughout the marketplace.”

NCL has been working with the White House, federal agencies, and partners in Congress to rein in the scourge of junk fees. Last month, NCL Vice President of Public Policy John Breyault testified before the U.S. House of Representatives on various ways to address the use of predatory fees in live event ticketing and hotels and short-term lodging. In June, NCL CEO Greenberg testified in the U.S. Senate on the need to end corporations’ “addiction” to junk fees. And in February, NCL joined 42 other advocacy organizations in comments to the FTC supporting a wide-sweeping federal regulation to prohibit the use of predatory and deceptive fees.

Today’s announcement comes just a few weeks after the FTC and U.S. Department of Justice completed the first stages of implementing new guidelines informing how the agencies evaluate whether business acquisitions and mergers would violate federal law. NCL’s comments supporting these new guidelines can be found here.

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About the National Consumers League (NCL)
The National Consumers League, founded in 1899, is America’s pioneer consumer organization.  Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit nclnet.org.

NCL supports President Biden’s nominee for Administrator of the Federal Aviation Administration

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October 3, 2023

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

Washington, D.C. – Today, the National Consumers League (NCL) urged the U.S. Senate to swiftly confirm President Biden’s nominee for Administrator of the Federal Aviation Administration (FAA), Michael G. Whitaker. Despite a growing number of problems under the FAA’s jurisdiction—including an alarming number of near-misses involving passenger aircraft—the Administration has lacked a Senate-confirmed Administrator for eighteen months. 

The following statement is attributable to NCL Chief Executive Officer Sally Greenberg: 

“The FAA has been without a permanent administrator for too long. Without strong leadership, the agency will struggle to fulfill critical consumer protection mandates, including Congress’s 2018 directive that the agency set minimum seat sizes on airplanes. The Senate should act to restore the full strength of the Administration and confirm Mr. Whitaker as FAA Administrator.”  

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About the National Consumers League (NCL)
The National Consumers League, founded in 1899, is America’s pioneer consumer organization.  Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit nclnet.org.

National Consumers League calls on auto industry to bargain fairly with workers

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September 28, 2023

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

Washington, DC – The National Consumers League (NCL), the nation’s longest-operating consumer organization, calls on the auto industry to bargain fairly with the very workers who have helped the industry become extremely profitable.

Though top-scale assembly workers earn $32.32 an hour, lower-tier workers who joined the company after 2007 earn less than $17 an hour. By comparison, many McDonald’s franchises are paying starting workers $15 per hour.

For years, the United Auto Workers (UAW) union gave up general pay raises and lost cost-of-living wage increases to help the companies control costs during tougher economic times when the industry struggled. Now, the industry is thriving. The “Big 3” auto companies—Ford, GM, and Stellantis—saw profits skyrocket 92 percent from 2013 to 2022, according to the Economic Policy Institute. Total profits of the Big 3 were $250 billion for the decade.

Today, the striking UAW union is asking for 36-percent raises in general pay over four years. Compare that to Detroit’s three automakers that have raised CEO pay by 40 percent over the past four years. Workers should get similar raises.

CEO salaries dwarf the pay of even the best-paid assembly line workers. General Motors (GM) CEO Mary Barra was paid $28.98 million in 2022; Ford CEO James Farley received nearly $21 million; and Stellantis CEO Carlos Tavares’ 2022 pay was $24 million.  Barra’s pay was 362 times the median employee earnings of $80,034 at GM.

“We believe that those who work on the assembly line building America’s cars deserve the same percent of pay increases that CEOs receive,” said Sally Greenberg, CEO of NCL.  “We support those who make our cars and wish them victory in their valiant battle for fair wages and benefits.”

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About the National Consumers League (NCL)
The National Consumers League, founded in 1899, is America’s pioneer consumer organization.  Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit nclnet.org.