CPSC Abandons Critical Safety Rulemakings, Leaving Consumers at Risk

Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC – Yesterday, the Consumer Product Safety Commission (CPSC) withdrew several proposed rules to mitigate product safety dangers, including hazards posed by table saws, off-highway vehicles, and aerosol duster products.

“The withdrawal of vital safety rulemakings is not grounded in evidence or morality, but in politics and cruelty,” said Daniel Greene, the Senior Director of Consumer Protections & Product Safety.  “Hazardous table saws, toxic aerosol dusters, and structurally weak recreational vehicles are a choice, not an inevitability.  The CPSC chose less safety and more amputations, impalements, and poisonings.  It’s time for Congress to do what the CPSC won’t—put safety first and require these safety standards by law.”

In July, NCL led a letter of 121 advocates opposing plans to eliminate the CPSC and transfer the agency’s functions to HHS and a letter of 100 advocates calling on the Trump administration to rescind the unlawful attempted removal of the Democratic CPSC Commissioners.

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.    

National Consumers League Applauds FTC Crackdown on Ticket Brokers, Calls for Swift Passage of TICKET Act

Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC – The National Consumers League (NCL) today praised the Federal Trade Commission (FTC) for bringing an enforcement action against Key Investment Group and its affiliates for violations of the Better Online Ticket Sales Act of 2016 (BOTS Act). The companies allegedly used bots and other illegal tactics to evade ticket purchase limits, scooping up hundreds of thousands of tickets and reselling them—including on Ticketmaster’s own resale platform and often at inflated prices—to unsuspecting fans. 

This is only the second time in nearly a decade that the FTC has enforced the BOTS Act. 

John Breyault, NCL Vice President of Public Policy, Telecommunications, and Fraud, issued the following statement: 

“This action sends a clear message: the FTC is willing to take on ticket brokers who cheat the system and fans alike. But two enforcement cases in nearly ten years are not enough. Consumers deserve more than sporadic crackdowns—they deserve lasting protections. 

That’s why Congress must act. The bipartisan TICKET Act would outlaw deceptive ticketing practices, require all-in pricing, and ensure real accountability for bad actors. Fans shouldn’t need a law degree to buy a concert ticket. Passing the TICKET Act would bring the fairness and transparency consumers have been promised for years.” 

NCL has long advocated for stronger consumer safeguards in the live event marketplace, helping lay the groundwork for passage of the original BOTS Act. Today’s action, the group emphasized, underscores the urgency of finishing the job by enacting comprehensive reform through the TICKET Act. 

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.    

Legal Victory for Consumers: NCL Lawsuit Against Starbucks Moves Forward

Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC – The National Consumers League (NCL) won an important legal victory this week in its case against Starbucks when a Superior Court judge in the District of Columbia rejected the company’s motion to dismiss a lawsuit brought by NCL. 

“Consumers have a right to truthful information under Washington, D.C. law, and this decision is a major step forward to enforcing it,” said Sally Greenberg, NCL CEO. “NCL will pursue our case holding Starbucks accountable as we fight for the consumer’s right to truth, transparency, and basic human rights in the products they consume.” 

NCL sued Starbucks in January 2024 because of the company’s claims that it abides by “100% ethical” sourcing of its coffee and tea products. NCL is arguing that Starbucks’ claims don’t match the reality of its supply chain, which includes farms linked to child labor and other serious abuses. This ruling means that after over a year and a half of delay tactics by Starbucks, the case can finally move forward.  

More details on the lawsuit are below. The court’s order denying Starbucks’ motion to dismiss can be found here. 

NCL’s initial statement regarding the lawsuit can be found here.  

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.    

MAHA report troubling and misleading for Americans says National Consumers League 

Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829  

Washington, DC —The National Consumers League (NCL) is concerned by the release of Robert F. Kennedy Jr.’s “Make America Healthy Again” (MAHA) report, a 69-page report masquerading as a public health strategy.    

“This report is a diagnosis without a treatment plan. It’s a muddled mix of cherry-picked, outdated, and misleading data designed to stoke fear, not solve problems,” said Sally Greenberg, NCL CEO. “It reads less like a roadmap for public health and more like a conspiracy manifesto in a lab coat.”     

On issues NCL has long championed – vaccines, food safety, and nutrition labeling – the MAHA report is troubling. It casts baseless doubt on vaccine safety, questions food regulations grounded in science, and floats vague, unworkable notions that would unravel decades of hard-won consumer protections.   

The report’s food safety claims are flawed, painting a grim picture of pesticide use in American agriculture—claims that have already sparked a backlash from farmers. A review by NOTUS found that several cited studies either don’t exist or were misrepresented, including one falsely attributed to a researcher. “You can’t call this ‘gold-standard science’ while relying on phantom studies,” said Greenberg. “This isn’t transparency—it’s recklessness.” Despite these red flags, the White House is pushing ahead, requesting $500 million to advance the report’s next phase.   

Americans deserve evidence-based policy, not scare tactics. We call on policymakers, scientists, and the public to recommit to a health system that is modern, science-driven, and focused on consumer safety. If this report is a roadmap, NCL is fearful of what the next phase could mean for Americans. Here at NCL, we agree that it is imperative to bolster public health and encourage cleaner food production and supply, but this report falls short.   

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.   

NCL warns: DOGE’s FTC infiltration puts consumer privacy at risk

Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829
Washington, DC The National Consumers League (NCL) is outraged by the recent actions of Elon Musk’s “Department of Government Efficiency” (DOGE), which has reportedly infiltrated the Federal Trade Commission (FTC). These actions pose a direct and immediate threat to consumers and parents nationwide. By interfering with the FTC’s ability to protect the public—especially children’s data—from harmful privacy violations, fraud, and anti-competitive practices, DOGE has crossed the line.
“The infiltration of the FTC by DOGE, an entity driven by the interests of a few powerful billionaires, is a dangerous step toward dismantling vital consumer protections and furthering the corporate capture of government agencies,” said NCL VP of Public Policy, Telecommunications, and Fraud, John Breyault. “The public’s safety and privacy are already under constant threat from corporate surveillance, and DOGE’s actions simply give even more power to those who prioritize profit over people. Consumers stand to lose the most from DOGE’s interference, and parents should be alarmed, especially since the FTC plays a critical role in safeguarding children’s digital privacy.”
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About the National Consumers League (NCL)
The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

U.S. House vote exposes more families to fraud  

Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829       

Washington, DC – The National Consumers League (NCL) is outraged by today’s partisan vote by the U.S. House of Representatives to repeal the Consumer Financial Protection Bureau’s (CFPB) Larger Participants Rule. The vote approving S.J. Res 28 solidifies a gaping regulatory loophole that will allow Big Tech payment apps like PayPal, Venmo, and CashApp to evade accountability for their use by criminals to defraud millions of Americans.  

“Peer-to-peer payment app operators know that their platforms are being used by criminals to enable hundreds of millions, if not billions, of dollars in fraud against American families,” said NCL Vice President of Public Policy, Telecommunications, and Fraud John Breyault. “Instead of giving the CFPB the ability to crack down on this fraud, Elon Musk and his allies Congress have instead given a green light to scammers to raid the life savings of vulnerable Americans.”  

The CFPB’s Defining Larger Participants of a Market for General-Use Digital Consumer Payment Applications regulation (Larger Participant Rule) last year leveled the playing field between banks and Big Tech companies by establishing much-needed CFPB oversight over operators of digital wallets and payment apps. Should S.J. Res 28 become law, the operators of these apps will also have free rein to collect vast quantities of data about individual’s transactions with few, if any guardrails.   

NCL similarly criticized the House’s vote to overturn the CFPB’s overdraft fee rule (S.J. Res 18). The rule closed an outdated loophole that allows major banks to generate billions from excessive overdraft fees. Overdraft fees generate $5 billion in junk fee profits each year,  costing households hit with such fees approximately $225 annually. The CFPB’s overdraft fee rule lowered overdraft fees from $35 to $5 per overdraft.  

“The overdraft fee rule sent a clear message that banks should work for everyday Americans, not nickel-and-dime them with outrageous fees,” Breyault continued. “Instead of protecting this commonsense consumer protection, Republicans in Congress chose to stand with big banks and to let them continue padding their bottom lines with billions in junk fees.”  

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About the National Consumers League (NCL)       

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.    

Statement on the death of President Jimmy Carter from NCL CEO Sally Greenberg

January 1, 2025

The National Consumers League (NCL) extends condolences to the family, friends, and community of former President Jimmy Carter upon his death this week. In addition to being an honest and effective Commander in Chief and humanitarian who expanded access to housing for low-income families through his work on Habitat for Humanity, President Carter should also be remembered as a great consumer champion.

During his presidency, Mr. Carter championed consumer protection in a variety of ways. He appointed labor and consumer champion Esther Peterson, who also served as president of the National Consumers League, to head the White Office of Consumer Affairs. Like President Lyndon Johnson (LBJ)  before him, who first named Peterson to the post of Special Adviser to the President Jimmy Carter understood that consumer rights permeate citizens’ experiences with companies and with government.

Unlike his processor, Mr. Carter gave Mrs. Peterson a staff and access to him personally in the Oval Office. As such, Mr. Carter elevated consumer protection far beyond LBJ’s decree. Along with re-appointing Esther Peterson, Carter issued a historic decree in April of 1978, “Memorandum from the President on Consumer Affairs,” the first of its kind, directing the heads of every government agency to take a series of steps to prioritize consumer protection. 

Notably, Mr. Carter stated that “the Agency for Consumer Advocacy is mainly designed for participation in very large administrative proceedings; it is only one of a number of steps which will better protect the consumer.”

On a personal note, I had the honor of meeting President Carter in 1978, when he appointed my aunt, Geri Joseph, to serve as Ambassador to the Netherlands. I was lucky to be able to attend her swearing-in ceremony in the Oval Office. I found him to be kind and charming; despite a number of pressing matters, he took the time to introduce himself to every member of our family who was gathered for the occasion. 

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NCL issues statement on New York Times health article on Alzheimer’s trials

October 29, 2024

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

WASHINGTON, DC – NCL’s Health Director, Robin Strongin, released the following statement regarding Walt Bogdanich and Carson Kessler’s October 23 article, Health Section, New York Times, “What Drugmakers Did Not Tell Volunteers in Alzheimer’s Trials,” which reported that pharmaceutical companies withheld genetic testing information from volunteers in Alzheimer’s trials putting them at risk for brain bleeds.

“Medical research is complex and by its very nature involves risk. For a devastating disease like Alzheimer’s, consumers may be willing to take more of a risk in the hope of finding a treatment or a cure – if not for themselves, then for future generations.

We appreciate that researchers don’t know the full risk of a drug until tested, we are aware that genetic information can lead to certain types of discrimination, and we also understand that standards of care to disclose and not disclose information depend on multi-faceted decision points. Consumers have an absolute right to know what risks they face, including what information may be withheld, so they can make an informed decision before participating in a clinical trial—including when to opt out.

The scientific advances we witness today bring hope. Along with that hope comes the responsibility to be vigilant and assess and reassess what these advances mean for those willing to participate in clinical trials. It is imperative that we balance the integrity of clinical trials with the safety and protection of research participants.

NCL is increasingly concerned about the outsized role private equity plays in the sacred trust relationship between the research subject and the researcher. Institutional Review Boards must strive to regularly revisit their practices to reassure consumers that they, and the institutions in which research is conducted, are ethical and safe and provide all the information necessary to make truly informed decisions. It is never acceptable to put profits before safety. Clinical trials require numerous parties to come together and tackle the most vexing research challenges.

NCL calls upon all of those involved, including journalists, to provide balanced information that genuinely educate, and not terrify, the public. The last thing we want to happen is to further erode the public’s trust in science. We must all work together to safely, and ethically, find cures to dreaded diseases.”

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About the National Consumers League (NCL) 

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL welcomes FTC’s click-to-cancel rule

October 16, 2024

Media contact: National Consumers League – Melody Merin, melodym@nclnet.org, 202-207-2831

WASHINGTON, DC – Today, the Federal Trade Commission (FTC) announced its final rule requiring the cancellation of subscriptions to be as easy as signing up. Slated to go into effect next year, subscription-based businesses will have to offer a simple cancellation mechanism and will be prohibited from lying about the goods and services they offer.

The following statement is attributable to NCL Vice President of Public Policy, Telecommunications, and Fraud John Breyault:

“Rather than trapping consumers with confusing cancellation processes, sellers should earn our dollars by competing to offer better products. The FTC is sticking up for everyday Americans and making clear that businesses cannot rely on deception to make a profit. NCL has long supported the Commission’s work to make subscriptions easier to manage for consumers, this rule will make those efforts even easier.”

Additional reading:

  • Public comments of NCL and five other organizations supporting the click-to-cancel rule, filed in response to the Commission’s 2023 notice of proposed rulemaking
  • Letter from NCL, Consumer Federation of America, and the National Consumer Law Center supporting the rule in a 2024 administrative law proceeding
  • Public comments of NCL on the harms of current negative-option business practices, filed in response to the Commission’s 2019 advanced notice of proposed rulemaking

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About the National Consumers League (NCL) 

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

Organizations urge Biden-Harris Administration to strengthen child labor protections amid rising workplace injuries and violations

October 16, 2024

Media contact: Rachael Klarman, Executive Director, rachael.klarman@governingforimpact.org

WASHINGTON, DC — Today, Governing for Impact (GFI), the Economic Policy Institute (EPI), and the Child Labor Coalition (CLC) released a set of executive action proposals the Biden-Harris administration can take to address the alarming rise in child labor violations and workplace injuries in the United States. The proposals, which are grounded in the Department of Labor’s (DOL) existing authority, include preventing children from working in hazardous occupations like milling operations, prohibiting children from handling toxic chemicals, and banning overnight shifts for kids.

The executive action proposals aim to fill a pressing gap in child labor enforcement. Since 2021, more than thirty states have taken steps to weaken child labor laws, including in Arkansas, Iowa, New Jersey, and Michigan. Extreme, industry-aligned groups like those behind Project 2025 have also proposed weakening federal regulations to let more young people work dangerous jobs, claiming that “young adults show an interest in inherently dangerous jobs.”

“Many assume that child labor is a thing of the past, and that there must already be a robust regulatory system in place to ensure that children are safe,” said Reed Shaw, Policy Counsel at GFI. “But the fact is, more and more children are getting injured every year due to unsafe working conditions. As we show in our analysis, the Department of Labor has the authority to fill the gap.”

Nearly a century has passed since Congress enacted the Fair Labor Standards Act (FLSA), which introduced critical protections for child workers in America. Despite this, too many children are still exploited. Injury rates for workers under 18 almost doubled between 2011 and 2020, particularly in agriculture where the risks are highest and the regulations are the weakest.

“At a time when child labor violations are on the rise and many states are simultaneously attempting to weaken child labor laws, there is an urgent need for the U.S. Department of Labor to use its authority to raise federal minimum standards to protect all children who work—no matter what state they live in,” said Nina Mast, Policy and Economic Analyst on EPI’s State Policy and Research team. 

“This release of executive action proposals stands as a call-to-action that more must be done to protect children from occupational dangers,” said Reid Maki, director of child labor advocacy for the National Consumers League and coordinator of the CLC. “Recently, we’ve witnessed wildly expanding hazardous child labor in the U.S. with kids working in meat-packing plants and auto-supply factories. Many of them work throughout the night in grave-yard shifts that leave them with no time to sleep before they attend school completely exhausted. We can and must do more to protect our children.”

To develop regulatory recommendations for the Biden-Harris administration, GFI, EPI, and CLC reviewed the DOL’s existing legal authority and identified steps to better protect child workers. Findings and recommended actions were sent to DOL and outlined in a new report, Protecting Children from Dangerous Work. The executive action proposals include:

  1. Making nonagricultural occupations safer: Expanding the list of nonagricultural occupations deemed too hazardous for workers under 18, such as jobs in security services and milling operations.
  2. Making agricultural occupations safer: Increasing protections for child agricultural workers under 16, including prohibiting children from handling toxic chemicals or operating dangerous machinery.
  3. Regulating working hours: Implementing restrictions on working hours, including a ban on overnight shifts for minors and mandatory rest breaks.

Young workers are being harmed every day. This report urges the Biden administration and the DOL to immediately update and enforce regulations and protect children from harm.

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About Governing for Impact

Governing for Impact (GFI) is a regulatory policy organization dedicated to ensuring the federal government works for working Americans, not corporate lobbyists. The policies we design and the legal insights we develop help increase opportunity for those not historically represented in regulatory policy implementation work: working people. For additional information about GFI, please visit https://governingforimpact.org/.

About Economic Policy Institute

The Economic Policy Institute (EPI) is a nonprofit, nonpartisan think tank working for the last 30 years to counter rising inequality, low wages and weak benefits for working people, slower economic growth, unacceptable employment conditions, and a widening racial wage gap. For additional information about EPI, please visit https://www.epi.org/.

About the National Consumers League (NCL) 

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

About the Child Labor Coalition

The Child Labor Coalition (CLC) is chaired and coordinated by the National Consumers League and strives to reduce exploitative child labor in the United States and abroad, bringing together over 35 groups to create a powerful voice that promotes public education, research, and advocacy to reduce the most harmful forms of child labor, as well as end child slavery, child trafficking, and child marriage. For additional information about CLC, please visit https://stopchildlabor.org/.