Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
Read about NCL’s impact
Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Member spotlight: U.S. Pharmacopeia (USP)
Meet Amy Sonderman
Director, Convention and Stakeholder Engagement at US Pharmacopeia
1. How long have you been at USP and what do you love most about your job?
I have been at U.S. Pharmacopeia (USP) for four years this month– just a brief time in USP’s 200-year history (USP turned 200 in 2020!). I love being able to work with other organizations that are passionate about protecting patients and consumers. Increasing access to quality medicines truly does require that we come together through strategic partnerships and coalitions. USP’s broad mission to build trust in the world’s medicines, dietary supplements, and foods has provided me with the opportunity to cultivate relationships with key advocacy organizations, including groups representing patients, consumers, practitioners, hospitals, and the pharmaceutical manufacturing industry (including many members of the Health Advisory Council).
2. What are the biggest challenges facing USP today? (COVID and beyond)
Maintaining the trust and expectation (rightfully so) that USP will both create and continually update the standards needed for medicines around the world. New medicines are created every day, and COVID-19 is only accelerating this. The quantity and types of standards needed to support the quality of all these medicines require USP to be more efficient and focused in our decision-making. It also requires that we continuously engage the right partners, to ensure broad perspectives are considered which I hope to achieve by collaborating with groups like NCL as well as other members of the Health Advisory Council.
3. Are there any new USP initiatives that you would like to share with the Council?
Yes! Like many public health and scientific organizations, USP continues to do its part to help address the COVID-19 pandemic, in collaboration with the nearly 500 USP Convention Members and other stakeholders. I’d like to highlight two recent initiatives – one that enables efficiencies in administering the COVID-19 vaccines and the other that helps strengthen resiliency and transparency within the global medicines supply chain.
- COVID-19 Vaccine Handling Toolkit. USP has just released a COVID-19 Vaccine Handling Toolkit that provides critical information to pharmacists, doctors, nurses, nurse practitioners, health profession students, physician assistants, and others administering COVID-19 vaccines. The toolkit addresses three key areas: 1) preparation and labeling, 2) storage, handling and transport, and 3) waste and disposal. This toolkit will be updated as additional vaccines are authorized and as other information becomes available and new vaccines are approved. Sign up to receive critical updates as the toolkit content is evolving quickly.
- Medicine Supply Map. The COVID-19 pandemic has stressed global supply chains, impacting the availability of products across the marketplace; this includes essential medicines, already at risk due to natural disasters and other factors that impact demand and unanticipated market fluctuations. USP created the Medicine Supply Map (MSM) to identify, characterize, and quantify risk in the pharmaceutical supply chain so that stakeholders can proactively help to protect patient access to quality medicines. Learn more about the MSM, how the data may help you and your stakeholders protect patients from the impact of drug shortages, and partnership opportunities.
4. What does USP value about membership in NCL’s Health Advisory Council?
Prior to USP, I was a staff member at NCL for six years and, during that time, helped implement the Health Advisory Council. I am amazed at how much the Council has grown in both size and scope since my time at NCL and am especially proud to now represent USP as one of the founding members. The Council’s consistent and informative communication, thoughtful guest speakers, and platform for engagement provide critical perspectives that help shape and inform USP’s strategic focus and future initiatives. The Health Advisory Council also demonstrates the power of collaboration- which is a cornerstone of USP’s work. If we are going to mitigate the impact of this pandemic we need to instill trust in the vaccine and that will take a combination of our skills in order to do that.
USP is proud to be a part of the Health Advisory Council with our shared goals to provide patient access to quality medicines.