Verdict Opens the Door to Lower Prices, Transparency, and Real Competition

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Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC — “Today’s verdict confirms what millions of fans already knew: Live Nation and Ticketmaster used their dominance to build and protect an illegal monopoly at the direct expense of consumers,” said John Breyault, Vice President of Public Policy, Telecommunications, and Fraud at the National Consumers League. “For years, concertgoers have been stuck paying inflated prices and excessive fees in a marketplace where competition was pushed aside. This ruling must be a turning point—and policymakers should move quickly to break up this stranglehold and restore real competition, transparency, and fair prices for fans.

The National Consumers League (NCL) welcomes today’s landmark jury verdict finding that Live Nation and its Ticketmaster subsidiary maintained an anticompetitive monopoly over major concert venues and ticketing.

For years, NCL has warned that Live Nation’s dominance—spanning concert promotion, venue ownership, and ticketing—has distorted the marketplace, limited consumer choice, and driven up prices for fans across the country. Evidence presented at trial showed the company used its market power to deter venues from working with competing ticketing services, reinforcing its grip on the industry and inflating costs.

Today’s verdict is a critical step toward accountability. By affirming that Live Nation’s conduct violated antitrust laws, the jury has opened the door to meaningful remedies that could finally rebalance the live event marketplace.

NCL urges the court and policymakers to pursue strong remedies that restore competition, increase transparency in ticket pricing, and ensure that consumers are no longer subjected to excessive fees and limited choices when purchasing tickets.

Concertgoers deserve a fair, competitive marketplace—not one dominated by a single company with the power to dictate prices and terms across the industry.

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.   

NCL Urges FTC To Revive Click To Cancel In New Proceeding

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Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC — Yesterday, the National Consumers League (NCL), the Consumer Federation of America (CFA), and the National Consumer Law Center (NCLC) submitted comments in response to a renewed Federal Trade Commission (FTC) effort to update its 1973 Negative Option Rule. The three public interest organizations urged the agency to fully address the modern subscription environment, including requiring subscription cancellation to be as easy as signing up, addressing unwanted conversions of free trials into paid subscriptions, and requiring notice consumers before each recurring charge.

“Click to cancel is commonsense policy, plus its extremely popular,” said NCL Senior Public Policy Manager Eden Iscil. “The FTC is doing the right thing in refreshing its outdated Negative Option Rule. Now we need to make sure the FTC doesn’t hold back from using its full authority to protect the public from predatory business practices. At a minimum, updates to the rule should include a click to cancel component.”

In 2024, the FTC had finalized a modernization effort for the antiquated Negative Option Rule, including a “click to cancel” provision requiring cancellation to be as easy as signing up. A panel of federal judges had struck down the updated rule in 2025 on procedural grounds. The Commission’s 2026 initiation of a new regulation on negative option plans provides the agency with an opportunity to revive the Click to Cancel Rule as finalized in 2024, but the FTC has not yet confirmed that it intends to do so.

NCL, CFA, and NCLC were extensively involved in the promulgation of the 2024 Click to Cancel Rule, including filing an amicus brief to support the regulation in the court. The FTC’s 2026 rulemaking effort on negative option plans comes after CFA and the American Economic Liberties Project submitted a formal petition for the FTC to revive the Click to Cancel Rule, which was supported by NCL.

NCL, CFA, and NCLC’s full comments in the proceeding can be found here.

 

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.   

March Madness Frenzy: Consumers Beware—Sports Betting Apps Are Draining Your Credit

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Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC — As March Madness reaches the Final Four—with billions of dollars on the line and millions of Americans placing high-stakes wagers—the National Consumers League (NCL) is warning that sports betting apps are doing more than fueling the excitement—they may be quietly draining consumers’ savings and damaging their financial health. 

New research from the Federal Reserve Bank of New York shows that as sports betting expands, credit card delinquencies rise, credit scores fall, and bankruptcy rates increase—especially among younger and lower-income Americans.  

At the same time, NCL’s 2025 report revealed how aggressively betting apps are pushing users to keep wagering. In a first-of-its-kind analysis, NCL found that 93% of all push notifications sent by the three largest sports betting apps over a four-week period contained advertising content—with many designed to prompt immediate bets. 

“March Madness isn’t just entertainment anymore. Predatory gambling companies are constantly pressuring fans to spend more money when they should be having fun,”said Eden Iscil, NCL Senior Public Policy Manager. “Unlike TV, email, or text message ads, push notifications have no formal regulation, despite being very effective in capturing our attention. Advertising practices that are illegal over email have become normalized in smartphone apps. That’s not acceptable.” 

NCL’s findings reveal how these notifications drive betting behavior: 

  • 62% urged users to place a bet, often using phrases like “bet now.”  
  • 50% promoted bonuses and “no sweat” bets  
  • 28% highlighted betting odds  
  • 15% pushed parlays—high-risk bets with low odds of payout  

Americans are expected to wager more than $3 billion on this year’s NCAA tournament alone.  

To protect consumers during high-intensity betting moments like the Final Four, NCL is urging policymakers to act immediately: restrict sports betting advertising, especially marketing sent via smartphone push notifications. 

NCL’s full report is available here.  

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.   

NCL, Former FCC Chairs File SCOTUS Brief To Defend Agency From Wireless Carriers 

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Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC – Today, the National Consumers League, two former chairs of the FCC, and five other public interest organizations filed an amicus brief at the U.S. Supreme Court in FCC v. AT&T. The case was brought after telecom carriers were found liable for privacy violations that harmed their customers. The companies responded by suing to nullify the Commission’s primary fining authority under the Communications Act of 1934.  

“As our personal data has become more insecure than ever, it is critical that we have strong regulators who are equipped to protect us from privacy violations,” said NCL Vice President of Public Policy, Telecommunications, and Fraud John Breyault. “Congress made it clear that the FCC’s job is to make sure that consumers’ sensitive telecommunications data is protected. The FCC, across bipartisan administrations, faithfully applied these mandates. The Court should ensure that the Commission continues to have every lever at its disposal to ensure America’s telecom carriers follow the law and to hold them accountable when they fail.” 

Democracy Forward Foundation provided pro bono counsel services for NCL in this filing. The full list of signatories to the brief are the Benton Institute for Broadband & Society, Consumer Reports, the Electronic Privacy Information Center, the National Consumer Law Center, the National Consumers League, Public Knowledge, former FCC Chair Reed Hundt, and former FCC Chair Tom Wheeler.  

You can sign up for NCL’s biweekly #DataInsecurity Digest to receive updates on data privacy news here. 

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.   

Sen. Durbin Reintroduces NCL-Endorsed Protect Your Points Act 

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Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC – Yesterday, Senator Durbin reintroduced the Protect Your Points Act, legislation that would protect consumers’ airline rewards points. Key components include a prohibition on points devaluation without at least one year’s notice, a requirement for the non-expiration of accrued points, a ban on junk fees for the redemption of rewards, and greater transparency into the dollar value of rewards points.   

“Airlines have in many ways become banks that happen to fly planes on the side,” said NCL Vice President of Public Policy, Telecommunications, and Fraud John Breyault. “If the industry plans to continue with this model, consumers deserve protections around issues like point devaluations, at a minimum. NCL is grateful to Senator Durbin for his leadership and bringing sunlight to this often-opaque industry.”   

Under former Transportation Secretary Buttigieg and former CFPB Director Chopra, NCL successfully advocated for the agencies to take action on consumer’s airline rewards. These actions included a landmark DOT investigation into carriers’ business practices, and a CFPB warning that devaluation of points may violate consumer protection law.  

Recent estimates for the valuations of these programs have exceeded several billion dollars, including $24 billion for American Airlines’ rewards operation and $22 billion for United Airlines. Delta’s SkyMiles program was estimated to be worth $28 billion, more than half of Delta’s total $40 billion valuation at the time. 

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.   

National Consumers League and Senator Cory Booker (D-NJ) Statement as States Rest Their Case in Landmark Antitrust Battle Against Live Nation

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Washington, DC – Today marks a significant milestone in the State’s Attorney General’s antitrust case against Live Nation Entertainment, the parent company of Ticketmaster, LLC, as more than 30 state plaintiffs conclude the presentation of their case to the jury.

“State attorneys general have built a strong, compelling case—and there is no justification for settling. They should see the case through, put the facts before a jury, and let justice run its course,” said John Breyault, Vice President of Public Policy, Telecommunications and Fraud at the National Consumers League. “Consumers have waited long enough; they deserve nothing less than a decisive outcome that breaks up this monopoly and restores real competition to the marketplace.”  Breyault has been a leading consumer advocate and spokesperson on this case since its inception in 2024.

The lawsuit, originally filed in 2024 alongside the U.S. Department of Justice, alleges that Live Nation Entertainment, Inc., the parent of Ticketmaster, abused its market dominance through excessive fees, restrictive venue agreements, and coercive practices that have harmed consumers, artists, and venues across the country. After the Department of Justice reached a settlement, most of the states chose to move forward, rejecting the deal in favor of pursuing a full and fair resolution in court. With the states now resting their case, the trial moves into its next phase as Live Nation prepares to present its defense.

This moment also underscores the growing concern among federal lawmakers about competition in the live entertainment marketplace. Members of Congress have long raised alarms about Live Nation’s market power and its impact on consumers, artists, and venues. Their perspectives highlight the national significance of this case and the urgency of delivering real relief to consumers.

“The Justice Department’s decision to strike a deal with Live Nation-Ticketmaster, rather than take the case to trial, is a slap in the face to American concertgoers who are increasingly being priced out of seeing their favorite artists,” said Senator Cory Booker (D-NJ). “The Trump Administration had the opportunity to confront this monopoly but choose the side of corporate powers instead. At a time when families are already struggling in Trump’s disastrous economy, this agreement falls short of delivering the accountability the public deserves. I commend the bipartisan coalition of state attorneys general from across the country, including my home state of New Jersey, who have rejected this deal and chosen to press forward in addressing anticompetitive behavior that harms fans, artists, and venues alike. Attending concerts and live events with friends and family should not be a luxury reserved for the wealthiest Americans. I urge attorneys general in every state to stand firm as Live Nation begins their defense and enforce the nation’s antitrust laws this administration increasingly seems to abandon.”

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About the National Consumers League (NCL)

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

Fuel Economy Features Save Car Owners Over $9,000 a Year Says National Consumers League 

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Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC – The National Consumers League (NCL) today sent a letter to the Senate Environment & Public Works Committee in advance of the hearing on S. 3135, the Cold Weather Diesel Reliability Act.  The legislation would grant the Environmental Protection Agency the authority to permit vehicle manufacturers to suspend engine shutdown features on diesel vehicles in extreme cold. 

“As families across the country reel from the ongoing affordability crisis, we encourage lawmakers to consider the substantial effect fuel economy features have on alleviating household budgetary pressure, as detailed in our report titled Sticker Shock,” wrote Daniel Greene, the Senior Director of Consumer Protection & Product Safety at NCL. “Compliance with federal fuel economy and safety standards accounts for a small fraction of vehicle expenditures, but it generates thousands of dollars in benefits per household and trillions of dollars in societal benefits.” 

The letter notes that equipment upgrades—which include changes in fuel economy, comfort, convenience, durability, nonmandatory safety improvements, and safety standards that first require compliance after 2019—account for only $3,040.20, or 13 percent, of the increase in average expenditures per new passenger vehicle since 2002.  Adoption of these fuel economy features has dramatically improved the efficiency of the fleet.  Between 2002 and 2024, the real-world miles per gallon (mpg) of new cars rose from 22.8 mpg to 36.6 mpg, a 60.5 percent improvement. Over the same period, the real-world mpg of light trucks increased from 16.5 mpg to 24.6 mpg, a 49.3 percent increase. 

“Because of fuel-economy improvements, owners of model year 2024 cars save, on average, $9,099.75 in avoided gasoline expenditures,” the letter continues. “Owners of model year 2024 light trucks save, on average, $9,920.23 in avoided gasoline expenditures.” 

A copy of the letter can be found HERE. 

In February, NCL released a report on vehicle affordability, finding that federal safety and fuel economy standards save consumers thousands while having a marginal effect on affordability. The full report is available here: Sticker Shock: Uncovering the Real Drivers of Rising Vehicle Prices. 

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org. 

Inside the 2026 International Consumer Product Safety and Health Organization (ICPHSO) Conference: Where Consumer Safety Meets Accountability

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By Sally Greenberg, NCL CEO

Did you know that there are 1 billion pencils in circulation in the United States, including those ubiquitous NUMBER 2 pencils required to take the SAT exam? Pencil manufacturers even have their own industry association dedicated to safety, environmental responsibility, affordability, and compliance with recognized standards. I didn’t know that either.

But that is the kind of thing you learn at the annual International Consumer Product Safety and Health Organization (ICPHSO) conference, which I’m attending this week in Orlando. More than 700 participants are here, representing manufacturers, government regulators, supply chain and recall specialists, inventory and IT operations teams, and numerous law firms that specialize in regulatory compliance.

This is a must-attend conference for manufacturers of consumer goods; it’s also a meeting where parents whose children have suffered injuries or even killed by dangerous products, such as tiny batteries or water-absorbing beads that expand if children swallow them.

Daniel Greene, who leads auto and product safety work at the National Consumers League, and I have spent the last few days with many of these companies, learning how they ensure the safety of their products. There are many tools and resources available to help manufacturers comply with the law. We also met with a firm that specializes in designing accessibility into consumer products, so they are usable by people with a wide range of disabilities.

I’ve learned some interesting things at this conference about the importance of consumer advocacy:

  1. The Consumer Product Safety Improvement Act of 2008, enacted at the urging of consumer advocates after a child died from ingesting a toy containing lethal levels of lead, now requires far more rigorous safety testing before products enter the marketplace. One arts and crafts manufacturer told me the law has increased compliance demands but ultimately leads to much safer products.
  2. There are highly sophisticated services available to help companies manage product recalls, comply with complex regulations, interpret voluntary standards, and do outreach to consumers.
  3. I learned that the legal business for compliance with safety regulations is booming.
  4. Despite progress, children and adults continue to suffer preventable injuries from hazardous products, including bath seats, bed rails, window blinds, tip-over furniture, poorly made bike and motorcycle helmets, and table saws.
  5. Not surprisingly, the table saw industry was not present. With one notable exception, saw manufacturers continue to resist adopting safety technology that has been available since 2001. I had an infuriating conversation about table saw safety with someone who worked for a major retailer. She spouted all the usual verbiage about the expense of fixing table saws that inflict 10 amputations a day, overlooking the fact that over the past 25 years, hundreds of thousands of innocent consumers and workers have suffered mangled hands and lost fingers that could have been saved had the industry done the right thing from the start.

That said, many good things come out of this conference. We were joined by consumer groups, including Consumer Reports, Consumer Federation of America, SafeKids, and Nancy Cowles, founder of Kids In Danger (KID). We are vastly outnumbered by the companies here, but we play an essential role in advocating for consumer safety. Many people and families who have experienced terrible injuries with products come to the conference in force, sharing powerful stories and urging industries to fix their products.

Thanks to the ICPHSO leaders, including Mark Schoem and David Kossoff, the organization’s director and president, and their teams, for putting together a critically important event for consumer safety and ensuring that the consumer voice remains part of the conversation.

From left to right: Sally Greenberg; Daniel Greene; Sean McCurry, Accessibility Specialist at TransPerfect

Sally Greenberg & Don Mays, former colleague at Consumer Reports

Sally Greenberg & Bob Eckert, former Mattel CEO

SCOTUS Decision Is an Opportunity to End Anti-Consumer Tariffs

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Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC – The National Consumers League applauds today’s decision by the Supreme Court of the United States, striking down President Trump’s sweeping tariff program, which is a major victory for American consumers and a rebuke of a costly experiment that functioned as a hidden tax on families.  

The following statement is attributable to John Breyault, National Consumers League Vice President of Public Policy, Telecommunications and Fraud:  

“For months, shoppers have been forced to shoulder tariff-related junk fees, price hikes, and supply chain disruptions that had little clear economic justification. These tariffs didn’t protect consumers — they punished them.  

The Court’s ruling should close the door — permanently — on this anti-consumer tariff regime. These tariffs operated as a nationwide price hike affecting everything from household goods to everyday essentials. American families should not be collateral damage in an ideologically driven trade policy.”  

The White House should respect both the spirit and the letter of this ruling and refrain from attempting to resurrect these sweeping tariffs under alternative statutory authorities. Repackaging the same policy under a different legal label would only prolong economic uncertainty and continue to squeeze household budgets.  

At a time when families are struggling with affordability, federal policy should be laser-focused on lowering costs and promoting competition — not reviving broad-based tariffs that act as hidden taxes at the checkout counter.” 

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.   

14 Public Interest Groups Urge Meta to Act on Scam Ads

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Media Contact: Lisa McDonald, Vice President of Communications, 202-207-2829 

Washington, DC – Today, the National Consumers League and 13 other public interest groups urged Meta to implement new policies to combat the epidemic of scam ads on its platforms, which includes Facebook and Instagram. The advocacy effort comes after reporting that the company at one point projected 10% of its revenue to come from advertisements for scams and banned goods. Meta also privately estimated that the company facilitated a third of all successful scams in the United States.

“Preventing the proliferation of scams is one of the most effective ways to protect the public from further losses,” said John Breyault, NCL Vice President of Public Policy, Telecommunications, and Fraud. “Meta is uniquely positioned to stop a massive amount of fraud before it even happens. We believe it has a responsibility to do so.”

The consumer groups are pushing Meta to establish a victim restitution program, strengthen its oversight of advertisers, and increase transparency into its handling of suspected scam ads.

The organizations also indicated that they are exploring ways to support new state and federal legal requirements, including the enforcement of existing statutes prohibiting unfair and deceptive practices and the enactment of new legislation regarding the facilitation of scam advertisements.

“Given Meta’s enormous size and the scale of its platforms, it is one of the entities in the fraud ecosystem best positioned to combat these crimes,” wrote the groups.

The full letter can be found here.

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About the National Consumers League (NCL)      

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.