Statute of limitations on debt not so certain – National Consumers League

By Sally Greenberg, NCL Executive Director

It turns out that if you have credit card debt where the statute of limitations has run on collecting that debt, you can be sued again by a second company for a lot more than the original debt. Why? Because the law allows claims to be sold on debt collection Web sites where “out of statute debts” – that’s what they are called – are bought for pennies or less on the dollar. The new debt collector can’t sue or threaten to sue, but they can do everything else to collect the debt. And here’s the catch – if you pay anything toward that old expired debt – the statute of limitations starts up again.

This news came as a big surprise to me – but the New York Times featured a Montana man who hasn’t had a credit card in 8 ½ years, couldn’t pay off his debt in 1999, and wrote the court to explain his circumstances.

The statute of limitations has run on the debt, and now he’s being chased by a new company. As one consultant explained “It’s so cheap, if you can work it smart, you don’t need to collect that much.” Investors in old debt apparently recoup 2 ½ times what they pay for the bucket of debts. So what’s wrong with that?

Because these collectors can’t sue, they are more prone to use abusive tactics to get money out of old debtors. Some firms violate the law by filing suits they are not supposed to bring. And they harass people years after a debt has been written off. The Federal Trade Commission studied the issue and recommended that states enact reforms to their rules governing these debts, including forcing collectors to prove the debt is not out of statute. That sounds like a great place to start to protect consumers.

Legal fees a shame for those in need – National Consumers League

By Sally Greenberg, NCL Executive Director

Over the weekend a friend called for advice – she needed help finding a lawyer to handle a custody dispute between her and her ex-husband, and since she’s not an attorney and I am, she sought my advice. I don’t work in the family law area so I in turn asked friends who do – and I looked at Washingtonian magazine for its list of “Best Divorce Lawyers.” I was stunned to see the cost per hour that these lawyers are charging!

My friend, it so happens, was financially devastated after her divorce, spending money not only on lawyers, but on selling her house in a depressed market and getting counseling services for her kids and herself. She doesn’t have a lot of resources to spend on attorneys’ fees.

That’s really a shame for her and for the average person who needs legal services. Almost every divorce lawyer on the lists I checked is charging between $300 and $350 an hour. I have no doubt that these are very talented lawyers, but still, after a mere 15 hours of work – that’s maybe 2 or 3 days on a case – the client has racked up $5,000 worth of charges. And unlike health care, there’s no insurance for legal services, so an acrimonious dispute with one’s spouse can mean hours upon hours of legal fees.

Though I’m a member of the legal profession, I run a nonprofit and my time isn’t billed by the hour. But I must say that I’m stunned– and chagrined – that the average person seeking help with a custody or divorce proceeding in the Washington,  DC area is forced to pay these kinds of prices for legal representation. There must be a better way!

The United States, Somalia, and child soldiers – National Consumers League

By Elizabeth Gardner, NCL public policy intern

I’ve been going through a mental checklist of some of the 12-year-olds that I’ve known. The list includes some extremely rambunctious boys and some spirited girls—my little sister’s friends, an old coach’s son, a family friend, girls that I coached at volleyball camp. It’s these kids that I’ve been thinking back to as I’ve read the recent press that’s come out regarding child soldiers in Somalia.

The reports are disheartening. Although the United Nations believes the use of child soldiers around the world is on the decline, an estimated 250,000 children continue to be enslaved as soldiers—in Burma, Chad, the Democratic Republic of Congo, Sudan, and other countries. They’re not always forced into the fighting by rebel groups either, for in Somalia these kids are on the government’s payroll. Children as young as nine years old serve in the Somali military. Twelve-year olds man checkpoints and wave Kalashnikov assault rifles. Somalia is one of “the most persistent violators of children in armed conflicts,” according to the UN. And what’s worse is that the United States is funding Somalia’s military—sending arms and funds.

This wave of recent media attention has initiated some positive steps. Although the Somalian government has avowed that all their soldiers are at least 20 years old, it has promised an investigation of the matter. That may mean very little, but the chances that this issue will be addressed are seemingly a lot higher now that the public spotlight is shining glaringly down on the situation. The UN is looking to implement measures against the use of child soldiers. Sen. Richard Durbin (D-Ill.) is raising concerns. American officials are being forced to answer some tough questions about where U.S. funding is going. And the State Department just published its annual Trafficking in Persons Report, which highlights the concern of child soldiers in Somalia. Recent stories, covering the challenges facing former child soldiers as they try to reintegrate into their communities, further highlight the need to keep pressing this issue.

With Maoists in Nepal and rebels in the Philippines, the UN has found that publicly calling out groups that violate children’s rights—or “naming and shaming”—is an effective method for bringing about reform. Knowing that this method has worked and can work is encouraging. As I think back to the kids in my life, I’m reminded of why it is so important that we push this issue. No 6th grader or junior high student should be handed a gun and forced onto the front lines. This is just simply something that we cannot afford to let fall off the radar.

LifeSmarts gearing up for 2010-2011 with exciting changes – National Consumers League

By Lisa Hertzberg, LifeSmarts Program Director

LifeSmarts is gearing up for the new program year and we’re really excited about some of the new features you’ll find in September. Here’s a sneak peek:

TeamSmarts

TeamSmarts provides a great way to delve deeper into one subject area, prepare for in-person competition, and forge teamwork and leadership skills among your team members. This new online LifeSmarts activity is designed to be used cooperatively by teams of students. Beginning in September you can challenge your team with 100-question quizzes that will rotate monthly. From September through January quizzes will focus on one LifeSmarts topic per month: personal finance, consumer rights and responsibilities, technology, health and safety, and the environment. In February you can test your students with a quiz across all topic areas.

FCCLA partnership

Family, Career, and Community Leaders of America uses the Family and Consumer Science platform to engage students in real-world learning, and the LifeSmarts program is here to motivate students in the classroom and open doors for them – and their families – beyond.

In a special partnership with FCCLA, LifeSmarts offers FCCLA Advisers:

  • The opportunity to earn monthly chapter cash awards by competing in TeamSmarts
  • The chance for your chapter’s team to represent FCCLA and compete at the 2011 National LifeSmarts Championship in Los Angeles
  • The TeamSmarts practice tool to help prepare for in-person LifeSmarts and FCCLA Quiz Bowl competitions
  • A competitive classroom activity

LifeSmarts U lessons on fraud and health

Looking for ways to spark ordinary lessons and engage students in emerging consumer topics? LifeSmarts U is a great place to start. Lesson are multi-faceted and combine activities students complete on their own with supplemental Power Points and lesson plans that educators may use to round out each activity. In addition to personal finance and technology lessons, new this fall, look for lessons on fraud and health.

New teaching tools

New calendars, questions, and other teaching tools are available at: www.lifesmarts.org!

‘Make a Splash’ for pool safety – National Consumers League

By Sally Greenberg, NCL Executive Director

Safety is a critical component of consumer protection, and now that summer upon us, the issue of safety and the risk of drowning – especially in minority communities –is an important topic for discussion. According to the Centers for Disease Control and Prevention, children and minorities are at much greater risk. In 2007, of children ages 1 to 4 who died from unintentional injuries, almost 30 percent were drowning accidents. From 2000-2007, the drowning rate for African Americans was 1.2 times that of whites.

The evidence shows that fear of drowning – not financial or geographic challenges – keeps most inner-city children from taking swimming lessons. For my siblings and me, learning to swim was like learning to eat – you just did it. By 6 and or 7 years old, every kid I knew could swim across the length of the pool. In fact, my friends and I spent entire days in the water, either at the swimming pool or at the lake, where we were utterly confident of our ability to stay afloat. We learned to float first, then learned the crawl, the backstroke, and the sidestroke, and I always figured everyone else felt comfortable in the water too.

But a recent series of focus groups in the African American community shows that parents are less likely to allow their children to take swimming lessons because they fear they will drown. The ironic result is that the risk of drowning increases greatly for minority children.

To address the issue of kids from minority groups not learning to swim or being competent and comfortable in water, there’s an important new program from the USA Swimming Foundation called Make a Splash aimed at such kids. As Make a Splash’s Katrina Florence said in a recent Washington Post article, “No one ever drowned at a swim lesson. They are safest when they are learning.” This is a life-saving program that all members of the community should support. We have many community pools, and now we need communities to embrace programs like Make A Splash, which will save lives and open up a wonderful form of exercise, relief from the heat, and fun to kids across the country.

Health care reform: A brief look at how implementation will affect young adults – National Consumers League

By Jacob Markey, NCL LifeSmarts intern

The new health care bill passed in March covers a vast array of issues and represents a fundamental shift in health care in the United States. If you are a young adult like me, you probably have had a difficult time understanding how the law affects you. As a student preparing for life after college, I realize knowing about these changes is vital, since they will have a profound impact on my life.

And let’s face it, this law is very important for people my age, as the young adult population faces numerous health issues. The Department of Health and Human Services describes statistics that paint a somewhat bleak picture: about 30 percent of young adults are uninsured; one in six has a chronic illness; and young adults have the lowest rate of access to employer-sponsored health insurance.

Thus, young adults should focus on the process of implementing the law and the aspects that affect our demographic. While many of its provisions will not take effect until 2014 at the earliest, young adults will soon notice some major changes targeted at our age group. In the past, people as young as 19 could be dropped from their parents’ health care plan. Starting in September, dependent children up to the age of 26 will be eligible to remain on their parents’ plan.

By 2014, unemployed young adults with income up to about $15,000/year can look forward to an expansion of Medicaid for coverage. Others who make less than about $43,000 and who work at a place that doesn’t provide affordable coverage can receive tax credits to help pay for insurance.

The new law will hopefully make obtaining insurance easier for young adults who work for small businesses. Small businesses will be eligible to receive tax credits to help make health insurance more affordable for their employees. This is significant, as statistics from the Kaiser Family Foundation show that “36 percent of working uninsured young adults were employed in small firms with less than 26 workers.”

Another important change covers preexisting conditions. While children up to 19 with preexisting conditions like asthma and high blood pressure can no longer be denied coverage starting in September, young adults will not have this option until 2014. In the meantime, adults who have preexisting conditions but have not had insurance for six months will have the option to either enter a temporary national pool for high-risk individuals that will cover them until 2014 or join pools set up by the state they live in. You can find more information about whether your state is covered by this national plan here. While these plans may be expensive, without these provisions, millions of Americans could continue to be denied coverage. The Center for American Progress has a fascinating map that demonstrates the importance of this part of the bill by showing the percentage of adults in each state who have certain preexisting conditions (asthma, high blood pressure, diabetes).

This information represents just a tiny slice of the changes in the health care. For more detailed information about health care reform and the law’s implementation, great sites to check out include the Kaiser Family Foundation and healthcare.gov, the latter which has valuable information targeted specifically for young adults.

NBC Dateline examines child labor in U.S. agriculture – National Consumers League

By Reid Maki, Coordinator of the Child Labor Coalition

Did anyone catch NBC Dateline’s excellent expose, the “Children of the Harvest”, about the plight of migrant farmworker children Sunday night? In the show, Dateline returned to a subject it had covered in an Emmy Award-winning broadcast in 1998 and found that 12 years later, significant numbers of small children and young teens are still helping harvest the nation’s fruits and vegetables.

The show followed the Cruz family as it migrated from the Rio Grande Valley in Texas to Minnesota where it hoed sugar beet fields and cleared fields of rock. Ulysses or “Uly”, the family’s 10-year-old, was just one of many children shown by Dateline cameras working in agriculture, including several children even younger picking blueberries. “Consumers would never know that the berries on their morning cereal were picked by five- and six-year-olds,” said reporter Dennis Murphy.

Exemptions in U.S. child labor law allow children as young as 12 to work in the fields legally. They do this work at considerable risk. Machinery, tools, and pesticides combine to make agriculture a particularly dangerous industry to work in—with a child fatality rate four times that of other job sectors. Young Uly is seen driving a tractor and told NBC that he started driving an ATV used for picking rocks when he was only six.

The children also suffer educationally. A teacher said that Uly was three years behind in his writing and reading levels. The disruptions and exhaustion that comes along with a migrant lifestyle cause farmworker children to drop out at four times the rate of other children, according to NBC. Uly routinely leaves school in Texas in early May to migrate and doesn’t return to his home school district until late November.

For their efforts, most kids are compensated below minimum wage rates.

U.S. child labor laws seem irrational when it comes to agriculture. A 12-year-old child can pick blueberries all day long in the sun, but can’t sell those blueberries in an air-conditioned grocery store. “We don’t let parents take their kids into the mines. We shouldn’t let them take them into the fields,” said Zama-Coursen Neff, the author of the Human Rights Watch report, Fields of Peril. “Agriculture is dangerous. It shouldn’t be the only industry that small children can work in legally,” she added.

Department of Labor official Carl Fillichio, a senior advisor to Secretary Solis, suggested that the fields are not a good environment for children: “The nature of the work—it is outdoors, it is back-breaking—it is not a place for a kid.” The Department of Labor has stepped up enforcement efforts— but as Dateline pointed out—only $60,000 out of the $4 million of child labor fines levied by the Department in 2009 were in U.S. agriculture, and the average fine was only about $900. Still, the Department has hired 250 new investigators, recently announced plans to increase fines, and says it is determined to make the fields safer for children.

The larger problem is that U.S. laws allow children to work at 12. The National Consumers League is among a handful of groups working on a daily basis to pass the Children’s Act for Responsible Employment (CARE), legislation that would keep 12- and 13-year-olds out of the fields unless they are working on their parent’s farm. The bill would extend protections, including hour restrictions, to 14- and 15-year-olds, and it would bar tasks considered hazardous for 16- and 17-year-olds, who are currently allowed to perform dangerous work because of the agricultural exemption.

Despite having more than 100 cosponsors and the organizational support of 106 groups, the bill has not moved out of the Subcommittee on Workforce Protections where it was initially referred. Our hope is that folks will be moved by the plight of Ulysses Cruz and urge Congress to protect migrant farmworker children. The Dateline piece ends on a hopeful note as it points out that some of the children from the 1998 segment went on to college and are successful professionals, but the sad truth is that most farmworker children do not graduate high school.

Financial reform a ‘victory for the little guy’ – National Consumers League

By Sally Greenberg, NCL Executive Director

*President Obama’s speech at the Ronald Reagan Building yesterday, where he signed the *financial reform legislation, hit on all the right points. “This is the strongest consumer financial protection bill in history,” the President stated. He said that firms should compete on “price and quality, not on tricks and traps.” He asked whether anyone had experienced signing a sheaf of papers while closing a mortgage or student loan, not ever sure of all the fees and penalties hidden inside the documents we sign. “That will all change because of this bill.”

Representing NCL at this historic even, I felt the buzz in the room as Senators and Representatives milled about, rubbing elbows with consumer advocates, housing, labor, and civil rights advocates on a momentous occasion. *Congressman Barney Frank (D-MA) and Senator Chris Dodd (D-CT), chairs of the committees in the House and Senate, along with Harvard Law Professor Elizabeth Warren were instrumental in the bill’s passage.

My consumer colleagues are rightfully taking great pride in getting this bill over the finish line and signed into law. NCL joined the group Americans for Financial Reform, the powerful alliance that became a driving force in the bill’s ultimate passage. With only 60 votes in the Senate – so not one to spare to meet the minimum required for Senate passage – and only three Republican Senators joining the Democratic majority to pass the bill, the Senate bill was a squeaker! (The House passed the bill several months ago).

Average Americans will reap the benefits of this bill if it has the impact that we hope for: we will have a consumer financial protection agency whose main focus will be – for the first time – the rights and protections of consumers when dealing with financial transactions. This bill is a victory for the little guy over the big banks and credit card companies, a blow to those who would perpetrate mortgage fraud and impose outrageous fees and penalties on unsuspecting consumers. A new day has dawned for financial reform and consumers have cause, at last, to celebrate.

*Links are no longer active as the original sources have removed the content, sometimes due to federal website changes or restructurings

NCL insulating consumers from ‘bill shock’ – National Consumers League

By John Breyault, Vice President of Public Policy, Telecommunications and Fraud

Over the past month, NCL has filed two rounds of comments in the Federal Communications Commission’s proceeding regarding cellular “bill shock.” What is “bill shock,” and why is the FCC taking an interest, you ask? “Bill shock” describes consumers’ reaction to unexpectedly high wireless bills. The FCC released its notice in response to regulations adopted by the European Union that require wireless carriers there to provide notification to their subscribers when they are about to incur high fees for using their cell phones on a network other than that of their own carrier (known as “roaming”). Notification is also required when a European user is approaching their limits for other wireless services, such as texting or data usage.

The FCC is now considering instituting similar regulations in the U.S. After releasing it’s Public Notice on this issue, the Commission released statistics showing that 1 in 6 Americans (approximately 30 million people) have experienced “bill shock.” The headlines are also rife with stories of consumers getting the “shocks” of their lives when they open their cell phone bills and see four or five-figure balances staring them in the face. Here is just one of the examples we noted in our filing:

Wayne Burdick, an AT&T customer, received a $28,067.31 bill after he watched a Chicago Bears football game on his computer. At the time, Burdick was on board a cruise ship docked at a U.S. port. Burdick’s AT&T mobile broadband card had connected to the ship’s microcell rather than the local preferred tower. Because of this, Burdick’s data use was billed at extremely expensive roaming rates. Had his card connected to AT&T’s local tower, he would have been billed at normal rates. This problem was only resolved after Burdick contacted the Chicago Sun-Times, which in turn contacted AT&T on his behalf.

Had regulations like the ones in the EU been in place, Burdick would have received notifications from AT&T (likely via text message) that he was exceeding his data plan limits. AT&T would also have been required to shut off service until Burdick consented to the high rates he was being charged (or, more likely, finding a less-expensive way to watch his Bears game).

We believe that a solution like the one instituted in Europe would be a win-win for consumers and carriers. In the credit card industry, for example, consumers are routinely contacted by their credit card company if the company begins to see a pattern on unusual purchases on the account. The company may even block purchases until the consumer affirms that they — as opposed to a thief who had stolen then card — intended to make those purchases. Personally, when I was contacted by my card company in a similar situation, I was grateful that the credit card issuer took this step to make sure my account had not been compromised.

Similarly, we think that a notification and shut-off requirement would give consumers more faith in their cell phone companies. If a consumer who has never gone over their data limit suddenly starts racking up big overages, they would likely appreciate being asked by their cell phone carrier if they really meant to incur those charges, increasing customer loyalty.

Going forward, the FCC will review all of the comments submitted in this proceeding and decide what action (if any) to take. We, along with other public interest groups, the Attorney General of Massachusetts, and industry players support the adoption of EU-style regulations in this area. Stay tuned for developments on this issue!

Kudos to Maggie’s Organics’ fair labor certified apparel – National Consumers League

By Elizabeth Gardner, NCL public policy intern

It didn’t make much of a blip on the national news radar, but Maggie’s Organics recently broke new ground with their Fair Labor Certified Apparel Line. From the growers of the cotton to the spinners, knitters, dyers, cutters, sewers, screen-printers, and warehouse workers, this Michigan-based company’s spring apparel line is independently certified to hold to fair labor standards.

This label is one of the first of its kind in the clothing industry. Florence Kelley and the National Consumers League actually pioneered a White Label for cotton underwear way back in 1899. It certified that factories bearing the label treated their employees fairly. And nowadays there’s the Good Weave label, which assures rug buyers that they’re purchasing a child-labor free product. Today, though, there’s really been no simple way for consumers to check whether their clothes are tainted by child labor or exploitative labor practices—until now. It may only be a first step, but this new fair labor line is something that concerned consumers can be excited about.

The certification for Maggie’s Organics was completed by Scientific Certification Systems, and it verifies that at “every point in the supply chain” “fair and equitable labor practices” were used. With evidence far too often surfacing that major clothes retailers use child labor or sweatshops in their production lines, this label is a valuable resource for those of us who want to make sure that what we put on our backs didn’t cost workers before us the shirts off their backs.

Looking at the big picture, Maggie’s Organics is a small company. This label is solid start for businesses though, and if the other brands who have called up Maggie’s to find out about the process follow through and become certified, we’ll be making sure strides. Alongside FREE2WORK, which grades companies for their labor standards and is a great shopping resource, consumers can hopefully expect to see more resources like this continue to crop up.