If You’re Cheated Out of Wages, You May Be On Your Own – National Consumers League

by Reid Maki, NCL Director of Social Responsibility and Fair Labor Standards

Have you or a friend ever been cheated out of your pay? The most common wage violations in America involve employers who refuse to pay the minimum wage or refuse to pay the overtime wages that workers earn. Often, these violations affect the working poor—the very people who can least afford to lose the wages.

The Wage and Hour Division of the U.S. Department of Labor is supposed to protect American workers who don’t receive their proper pay, but the agency is not doing enough, according to testimony at a House of Representatives Education and Labor Committee hearing I attended on July 15th.

“As a nation, we face a crisis of wage theft,” testified Kim Bobo, the executive director of Interfaith Worker Justice, a national network of 60 local affiliates that engage the religious community in efforts to help workers, especially low-wage workers. According to Bobo, two million U.S. workers aren’t paid the minimum wage, three million are misclassified as independent contractors instead of employees, and millions more are illegally denied overtime pay. “The Wage and Hour division is failing to protect workers from wage theft because of its woefully inadequate enforcement of the federal wage and hour laws,” she complained.

One of the primary reasons for this lack of enforcement: Wage and Hour is grossly understaffed. Less than 750 investigators are available to go out into the field and look into workers’ complaints about being cheated. That translates to one investigator for every 10,000 businesses. Bobo noted that if the ratio of investigators to businesses that existed in 1941 held today, we would have 34,000 investigators.

Two officials from the Government Accountability Office (GAO) testified about Wage and Hour’s performance. Ann-Marie Lasowski, acting director of education, workforce and income security issues, testified that from fiscal year 1997 to 2007, the number of Wage and Hour enforcement actions decreased by more than a third, from approximately 47,000 in 1997 to just under 30,000 in 2007. Lasowski said that Wage and Hour did not allocate resources well. She said the division commissioned studies to help it identify industries where abuses were likely to occur—mostly in low-wage industries —but then failed to allocate extra resources to enforce violations in those industries.

Greg Kutz, GAO’s managing director of forensic audits and special investigations, told the House panel that when researchers looked at 15 Wage and Hour investigations they found frighteningly inadequate performance. Some complaints by workers were rejected simply because employers failed to provide accurate information. In some cases, Wage and Hour investigators could not locate employers even though GAO researchers found the same employers easily. In another case, Wage and Hour closed a complaint because the employer refused to pay back the lost wages that the investigator determined they owed the worker. In another instance, Wage and Hour delayed investigating a case for a year and then told the worker that they were dropping the complaint because the statute of limitations for assessing back wages was close to expiring.

Acting Administrator of the Wage and Hour Division Alexander Passantino denied GAO’s claims and attacked the GAO’s research methodology. Passantino noted that in fiscal year 2007, Wage and Hour collected $220 million in back wages, the highest total ever collected, despite a drop of over 220 investigators—23 percent—over the last seven years.

Democrats on the committee, including Chairman George Miller of California, did not accept his defense of the Department of Labor, suggesting that DOL was failing the American worker. “Although the Department of Labor has the necessary tools to fight wage theft, the GAO investigation suggests that the problem of wage theft is only getting worse because of weaker enforcement,” said Miller.

The National Consumers League is concerned about any system that asks a single federal investigator to enforce labor violations in over 10,000 work places. That’s just asking for failure. We hope the next president will take a step toward correcting this problem by pledging to double the number of investigators in his first term—that’s still not enough to solve the problem, but it’s a start. In the meantime, DOL should take a hard look at the GAO’s recommendations to see if Wage and Hour can do a better job of allocating resources to protect American’s most vulnerable workers.

NCL applauds passage of historic product safety bill – National Consumers League

August 4, 2008

Contact: 202-835-3323, media@nclnet.org

Washington, DC – The National Consumers League commended the U.S. House of Representatives and the U.S. Senate for passing “truly historic reforms in the way we deal with consumer products” – reforms the League’s Executive Director, Sally Greenberg, said were “mere pipe dreams only a few years ago.” First and foremost, “the bill will provide badly needed improvements that will help enormously in keeping kids safe,” Greenberg said. The bill, the Consumer Product Safety Improvement Act of 2008, awaits the President’s signature.

Greenberg noted that the presence of excessive levels of lead discovered in toys only a few years ago was a “wakeup call to consumers and Congress,” and opened the door to broad and badly needed reforms of the Consumer Product Safety Commission, its budget, and its underlying statute.

The Consumer Product Safety Commission was “withering on the vine” Greenberg said, despite being the only federal agency charged with keeping over 15,000 consumer products – many of them children’s products safe. Traditionally underfunded and under the radar screen, the CPSC was operating with half the employees it began with in the mid-1970s and a fraction of its original budget, while the number of consumer products has increased exponentially.

“To the credit of consumer advocates, they rolled up their sleeves and worked closely with Congress, notably Chairman Daniel Inouye (D-HI), Senator Ted Stevens (R-AK), Chairman Mark Pryor (D-AR), Senator John Sununu (R-NH), Senator Barbara Boxer (D-CA), Senator Amy Klobuchar (D-MN), Senator Kay Bailey Hutchison (R-TX), Senator Bill Nelson (D-FL), Senator Claire McCaskill (D-MO), and Senator Dianne Feinstein (D-CA). Ultimately they came up with historic reforms aimed at a system in deep need of repair. Greenberg noted the bi-partisan support for the bill, and the positive comments of the head of the Toy Industry of America, who called the bill’s passage “the right thing to do.”

The Consumer Product Safety Improvement Act of 2008 will:

  • Effectively ban lead from children’s toys, a position NCL has long endorsed. Lead is a proven toxin for children’s development and can do lifelong damage. No object intended for use by children should contain anything but the most minute amounts of lead.
  • Require toymakers to have independent labs to test products before they are sold; many consumers assumed this was happening already, but instead, too many toys and products intended for use by children were introduced into the marketplace without proper testing and analysis. Consumers may eventually see labels certifying toys have been tested before being sold, and consumers buying online or through a catalog will be able to see the same warning label that appears on packaging to warn parents of small parts or other potential hazards.
  • Allow the CPSC to post information about products that consumers have reported to the agency as being dangerous or defective; other federal agencies allow consumers to go to their Web sites to check on products before they purchase them. A provision of CPSC’s law prevented it from posting this information until the agency checked in with the manufacturer. That will change under the new law.
  • Increase fines against companies who fail to report to the CPSC– as required by the statute – evidence that a product may be present a substantial product hazard.
  • Allow state attorneys general to help enforce federal product safety laws and take manufacturers to court to keep dangerous products off the market. This is important. Attorneys general play a critical health and safety role for their own citizens. These state officials have often incubated consumer cases and protections that would take the federal government far longer to adopt.
  • Give this beleaguered agency the funding it needs to carry out its many and growing responsibilities. The CPSC budget will nearly double to $136 million, from $80 million for this fiscal year; the agency has already hired additional inspectors for the nation’s largest ports, where dangerous imports can enter the country currently unnoticed because of weak enforcement.

Finally, the bill contains a provision that Greenberg said consumer advocates and Congresswoman Jan Schakowsky (D-IL) had been working on for years. Named after a little boy who died when a recalled portable crib collapsed, choking him, the Danny Keysar Product Safety Notification Act, which is contained within the new bill, would require mandatory standards and testing for specific infant and toddler products, ban the sale, lease or use in commercial settings of cribs that do not meet current safety standards, and would require manufacturers to include product registration cards with new products to facilitate notice of recalled products.

###

About the National Consumers League
Founded in 1899, the National Consumers League is America’s pioneer consumer organization. Its mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. NCL is a private, nonprofit membership organization. For more information, visit www.nclnet.org.

Historic Consumer Product Bill a Boon for Kids’ Safety – National Consumers League

by Sally Greenberg

In my years working as product safety counsel for Consumers Union, I spent a lot of time trying to improve product safety for consumers, especially kids. This week both the US House of Representatives and the US Senate supported truly historic reforms – reforms that seemed like mere pipe dreams only a few years ago. The bill, the Consumer Product Safety Improvement Act of 2008, awaits the President’s signature.

One thing I have learned over the years, as well, is that a product safety crisis – like the one in 2000 when we learned that thousands of Firestone Tires were defective and separated off of (mostly) Ford Explorer at high speeds, killing hundreds of drivers and passengers – or the presence of excessive levels of lead in the toys our children are playing with – is a wakeup call for legislators and consumers alike. These crises can open the door to more close look at the laws that affect safety and ways to improve them.

To the credit of my fellow consumer advocates and members of congress from both parties, they rolled up their sleeves and worked together for reforms. The catalyzing event was high lead levels in toys discovered over the past two years – that opened the door to scrutiny of the federal agency charged with keeping our products safe, the Consumer Product Safety Commission. Traditionally underfunded and under the radar screen, the CPSC was operating with half the employees it began with in the mid-1970s while the number of consumer products had increased exponentially. Worthy of note, as well, were the comments by the top guy at the Toy Industry of America, who said the bill was “the right thing to do.”

Among the bill’s provisions, it will:

  • Effectively ban lead from children’s toys, a position NCL has long endorsed. Lead is a proven toxin for children’s development and can do lifelong damage. No object intended for use by children should contain anything but the most minute amounts of lead.
  • Require toymakers to have independent labs to test products before they are sold; many consumers assumed this was happening already, but instead, too many toys and products intended for children were introduced into the marketplace without proper testing and analysis Consumers may eventually see labels certifying toys have been tested before being sold, and consumers buying online or through a catalog will be able to see the same warning label that appears on packaging to warn parents of small parts or other potential hazards.
  • Allow the CPSC to post information about products that have consumers have reported to the agency as being dangerous or defective; other federal agencies allow consumers to go to their websites to check on products before they purchase them. A provision of CPSC’s law prevented it from posting this information until the agency checked in with the manufacturer. That will change under the new law.
  • State attorneys general will have the authority to help enforce federal product safety laws and take manufacturers to court to keep dangerous products off the market.
  • This beleaguered agency will finally get the funding it needs to carry out its many and growing responsibilities. The CPSC budget will nearly double to $136 million, from $80 million for this fiscal year; the agency has already hired additional inspectors for the nation’s largest ports, where dangerous imports can enter the country currently unnoticed because of weak enforcement.

Finally, while at Consumers Union I had the honor of working with Linda Ginzel and Boaz Keysar after their toddler son died in a recalled and defective portable crib that killed other children as well. They have been heroic in their fight for safer kids’ products and better regulations to protect them. I am so happy that after many years of working to get these reforms into the Consumer Product Safety Act, there will finally be a requirement for mandatory standards and testing for specific infant and toddler products, we will see a ban on the sale, lease or use in commercial settings of cribs that do not meet current safety standards, and product registration cards will be required with new products to facilitate notice of recalled products.

The Consumer Product Safety Improvement Act of 2008 includes many of the proposals consumer groups have worked to get enacted for a decade. It took a wake-up call like high levels of lead in toys to get Congress’ attention to the sad state of product safety regulation – and hats off to the members and their staffs in both parties for their support – but with the enactment of this bill we will see a far better safety environment, and most important, vastly safer toys and products for the most precious and vulnerable consumers, our kids.

Stop for Brake Safety Month – National Consumers League

August 1, 2008

Contact: 202-835-3323, media@nclnet.org

Washington, DC – Keeping your car in good shape can prevent crashes and protect your investment, and brakes are one of the most important systems in a vehicle. In the National Consumers League’s 2008 Consumer Calendar this August, NCL is helping consumers learn the importance of a safe brake system and urging them to pull into an auto repair shop to get their brakes checked during Brake Safety Awareness Week (Aug 24-30).

During Brake Safety Awareness Week, an initiative of the Motorist Assurance Program (MAP) and the Commercial Vehicle Safety Alliance (CVSA), all MAP Participating Service Facilities will check your car’s brakes for free by technicians that are MAP qualified or ASE certified.

The nation’s oldest consumer advocacy organization, NCL works to educate people about how to make wise decisions in today’s marketplace. Each month, NCL’s Web site, www.nclnet.org, will feature the calendar and tips for the month. Covering a range of subjects from medication safety, to avoiding scams, the tips are sponsored by major companies, government agencies, and organizations. The August tips were sponsored by Firestone Complete Auto Care, Just Brakes, Midas, and the Motorist Assurance Program.

The print version of the calendar was distributed to consumers free of charge through agencies and organizations around the country. There are no printed copies of the calendar remaining.

###

About the National Consumers League
Founded in 1899, the National Consumers League is America’s pioneer consumer organization. Its mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. NCL is a private, nonprofit membership organization. For more information, visit www.nclnet.org.

 

Tomatoes, Salmonella, and Traceability – National Consumers League

by Sally Greenberg, NCL Executive Director

I love tomatoes. Home grown, store bought, on the vine, off the vine, grape and cherry tomatoes, doesn’t matter, I love them all. But over the past few months, as the Food and Drug Administration suspected tomatoes as the source of a salmonella outbreak that sickened 1,300 consumers in the United States and Canada, I’ve begun to worry that tomatoes could go the way of the Edsel. The industry has lost an estimated $250 million, with the fruit rotting on the vine. (Yes, tomatoes are a fruit!) You have to feel terrible for tomato producers as the FDA has struggled to pin down the source of the foodborne pathogen.

Tracing what fruit or vegetable is the source of an outbreak like salmonella, even with advances in technology, is still dependent on local health officials and a poor or nonexistent trace-back system. Some local health departments are better than others. In the case of tomatoes, in mid-May the FDA announced a Salmonella outbreak and focused on tomatoes alone, but it wasn’t until July 9 that FDA’s warnings were expanded to include jalapeños. A bioterrorism law passed in 2002 was supposed to set up systems to enable tracing back through the food supply to find the source of microbes like Salmonella. In this recent outbreak, however, investigators were rifling through paper invoices instead of computer records. The system is so laborious that many times investigators don’t learn what made people sick, or by the time they do, the outbreak is over. Meanwhile, when tomatoes or peppers or other foods are implicated, consumers steer clear, restaurants steer clear, and the growers and everyone in the chain of production lose millions.

Trace-back systems with identifying information on each piece of produce would help solve this problem. I’ve seen infrared technologies designed to do just that. The FDA says that three key components are needed for trace back systems to work: a unique identifier that follows each food item from field to consumer, electronic record keeping and a common framework for sharing information among all the players.

Rep. John Dingell (D-Mich) is working on legislation that would incorporate a tracing system, and he hopes to bring it to a floor vote this year. Dingell’s House Energy and Commerce Committee is holding a hearing today on the salmonella investigation.

And though the produce industry has resisted trace back systems because of the expense and fear that their products might receive negative attention, a quarter of a billion dollars in losses might make produce growers more receptive to change that will save them money in the long run.

Another move in the right direction is the federal lawsupported by the National Consumers Leaguethat becomes effective later this year requiring a country-of-origin label for all food, even if it’s U.S.-grown. Those labels provide an opportunity to add extra information, such as a unique tracking number. State and local heath departments need to coordinate their food safety efforts, while the federal government adds to the mix a far more accurate traceability system. This will not only protect consumers but it will protect the industries that produce the vegetables and fruits we love, like tomatoes.

Go Green (and $ave too!) – National Consumers League

These days, global warming sure is the kind of hot topic (sorry) that gets a lot of people anxious. Many consumers may not be aware, however, that by taking a few simple steps to be a good global citizen and help protect the planet, they can actually save some money in the process.

This month, the National Consumers League is helping consumers adopt environmentally-friendly practices that are also friendly to their wallets in NCL‘s “2008 Consumer Calendar: Do We Have Tips for You!”

Tips for going/saving green:

  • Tune up. Keep your call well-tuned and your tires properly inflated to get better gas mileage and cut pollution.
  • Switch to energy-saving compact fluorescent light bulbs, which last longer.
  • Turn off the TV and other appliances when you’re not using them. Use appliances’ — like computers’ — energy-saving modes.

Groups call for clear, concise single document from pharmacy – National Consumers League

July 29, 2008

Contact: 202-835-3323, media@nclnet.org

Washington, DC – The National Consumers League has asked the Food and Drug Administration to issue a guidance for a combined and simplified document for patients when they receive their prescription drugs. In a petition filed on June 30, NCL was joined by several national healthcare organizations including the National Association of Chain Drug Stores, the National Community Pharmacists Association, the National Alliance for Hispanic Health, the National Alliance for Caregivers, the Food Marketing Institute, Healthcare Distribution Management Association, and Catalina Health Resource.

“It is very important that patients receive clear, useful information in plain language with their prescription drugs. They should be able to talk to their pharmacist about potential interactions, how to take their medicine and what side effects to expect. Patients do not need to receive multiple and lengthy pieces of paper that are often redundant and may even contain conflicting information,” said Sally Greenberg, Executive Director of the National Consumers League. “The present jumble of documents ill-serves the patient who simply needs enough information to take a prescription drug safely and effectively.”

The multitude of documents delivered to patients in pharmacies arises from different FDA legal requirements or unwritten, informal interpretation of those requirements from offices within FDA. Some of the legal requirements were established long ago, and were intended to regulate communications directed to healthcare professionals and not directly to consumers.

The FDA-mandated documents for patient communications can be just “too much information,” said Greenberg. For example, a person refilling a prescription for an anti-depressant could, theoretically receive:

  • Consumer Medication Information (CMI) describing how to take the prescribed drug, its risks, and other information including risk information from the Medication Guide.
  • A Patient Package Insert from the manufacturer with a Medication Guide.
  • A Medication Guide provided by the pharmacy.
  • Full professional labeling if the patient receives a sponsored message about the anti-depressant from the drug manufacturer describing, for example, the importance of adhering to the doctors’ orders.

The National Consumers League and other petitioners believe that it makes more sense to provide a single, clear, patient-friendly document with information for the patient that reinforces the communications between the patient, the pharmacist, and the prescribing healthcare professional. This single patient document would consolidate the many documents now in use and replace them with one that is easy to read, in plain language, in a consistent format, with plain instructions informing the patient where he or she can reliably obtain additional information.

“Many of these documents were never designed for nor intended to apply to the unique pharmacy environment,” said Greenberg. “The risks of patient confusion, conflict, redundancy, and pharmacy burden would be eliminated if FDA permitted a ‘single document solution’ for all patient-directed information disseminated in the pharmacy.”

About the National Consumers League
Founded in 1899, the National Consumers League is America’s pioneer consumer organization. Its mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. NCL is a private, nonprofit membership organization. For more information, visit www.nclnet.org.

In Washington, Advocates and Federal Officials Meet to Address Child Labor Issues – National Consumers League

By Paula Osborn, NCL Public Policy Intern

Around the world, more than 200 million children toil in abusive child labor. Last week, members of the Child Labor Coalition (CLC), which is coordinated by the National Consumers League, met to discuss the progress being made to ameliorate the problem.

Kailash Satyarthi, the Chair for the Global March against Child Labor and the President of the Global Campaign for Education, who, at great danger to himself, rescues bonded child laborers in India, and Ambassador-at-Large Mark Lagon who is the Director of the Trafficking in Persons Office for the U.S. State Department were the main speakers. A diverse group of CLC members and interested individuals attended, including representatives from the International Labor Organization (ILO), the National Education Association (NEA), Rugmark, the Association of Farmworker Opportunity Programs (AFOP), and a dozen or so organizations. Federal officials from the State Department and the Department of Labor also attended.

Satyarthi, who has twice been nominated for a Nobel Peace Prize, told the CLC that the elimination of child labor cannot occur without universal education, which he called a “fundamental human right.” Although we are making progress, there is still a long way to go, said Satyarthi.

Ambassador Lagon discussed at length the U.S. Department of State’s annual Trafficking in Persons Report; a country by country review of human trafficking problems around the world, which was released in June. Lagon said that children are particularly vulnerable to human trafficking, especially those who are out of school. He also spoke about the need to re-assimilate children rescued from enslaved labor. The ambassador discussed several child labor and child slavery hot spots, including: the Congo, where young children are forced to become soldiers; and the Ivory Coast, where children are trafficked to harvest cocoa beans used in making chocolate.

Lagon and Satyarthi stressed the important role consumers have in combating child labor, urging consumers to research companies and their labor practices to ensure that their products are child labor free.

Satyarthi spoke movingly of witnessing children sewing soccer balls who worked so hard they cut their fingers as they sowed. They would continue working, he said, motivated by the dream that they—one day—may be able to play with the balls they toiled to make but could not afford to buy.

Consumers need to ask themselves if they are unwittingly contributing to the destruction of young lives. Next time you buy a soccer ball, you may want to ask yourself: “Did the blood of a child go into the making of this product?”

Hot on the Salmonella Trail – National Consumers League

Attention pepper lovers: step away from the jalapeños.

Investigators from the Food and Drug Administration think they’ve found the *true culprit in the current Salmonella outbreak, which up until now had been associated entirely with tomatoes. The FDA *announced yesterday that its officials matched the strain on a single jalapeño pepper at a distributing center in McAllen, Texas.

According to the FDA, “since a recall will not immediately remove all potentially contaminated peppers from the food supply, FDA is also asking consumers to avoid eating raw jalapeño peppers or foods made from raw jalapeño apeno peppers until further notice in order to prevent additional cases of illness. This recommendation does not include cooked or pickled jalapeño peppers.”

If you simply can’t resist the spicy, at least avoid raw jalapeños, or foods prepared with jalapeños. If they are cooked or picked, they are considered safe.

The Salmonella outbreak that started in April of this year has resulted in more than 1,200 infections and 229 hospitalizations, according to the *Centers for Disease Control and Prevention.

 

*Links are no longer active as the original sources have removed the content, sometimes due to federal website changes or restructurings.

Teen Jobless Rate A Cause for Concern – National Consumers League

The Washington Post recently ran a story about teens having a tough time finding jobs. The paper profiled this young man who, at 19, has been searching for work for four years with no luck. He’s pounded the pavement and Internet job boards, looked for work in malls, at banks, and in other places, and he has yet to successfully get an offer. This young man, the reporter writes, isn’t alone: “Young adults seeking low-skill service jobs for the summer must contend with older, laid-off workers, illegal immigrants and college graduates who cannot find work in their fields, as well as with cuts in federal summer jobs programs.”

This seems like bad news for a lot of reasons. If young people are having unusual difficulty finding work, perhaps they’d be tempted to lower their standards or accept job offers against their better judgment. This summer, NCL is working hard to educate the youngest workers about the kinds of jobs that are so dangerous that they should be passed up – during summer vacation from school and year-round. A tough economy may make these jobs more difficult to avoid, but the dangers are still very real. Learn more about NCL’s work with the Child Labor Coalition to end the worst forms of child labor in the United States and abroad.