Seven tips for giving tickets for the holidays – National Consumers League

November 29, 2012

Contact: Chris Grimm, (202)-250-3099, chris@fanfreedom.org
Carol McKay, (412) 945-3242, carolm@nclnet.org

Washington, DC – Are you thinking about giving someone on your holiday gift list a pair of tickets to a fabulous concert or an important game? This could be the gift of a lifetime – or it could be a major disappointment, according to new tips from the Fan Freedom Project (FFP) and National Consumers League (NCL).

“Tickets make great gifts this time of year, but consumers need to watch closely and make sure they know exactly what they are purchasing and from whom,” said FFP Consumer Advocate Elizabeth Owen. Too often consumers are confused and frustrated when they buy and share concert and sports tickets. This holiday guide will give them a chance to better understand the process, and make the best choices possible.”

John Breyault, Vice President of Public Policy, Telecommunications, and Fraud at NCL added, “Bottom line, we want consumers to enjoy the option of giving sought after tickets as a holiday gift this season.  But as with any purchase, we encourage consumers to know the rules in advance, so they won’t be disappointed, and neither will the recipient.”

To help consumers avoid purchasing fraudulent tickets or even genuine tickets that aren’t transferable, FFP and NCL advises consumers to:

1. Know what type of ticket you are buying: Just because you bought a ticket doesn’t mean you can easily give it as a present. Some events have restricted “paperless tickets, which require the buyer to show up at the venue and present the purchasing credit card and photo ID.  This means you still have to go to the event with them – or they will not be able to get in. This can be inconvenient at the very least, or even impossible if you plan to give tickets to someone who lives far away.

2. Be prepared to pay additional fees: Unlike airline fares, now required by law to include all taxes and additional fees in the advertised price of a ticket, concert and sporting events tickets are not required to include fees upfront, leaving many consumers shocked at the final price of a ticket.

3. Use Reliable sellers: Beware of fly-by-night ticket sellers. If you’re unsure about a company, check with the Better Business Bureau. If you’re buying from a ticket broker, make sure they are members of the National Association of Ticket Brokers, whose Code of Ethics requires members to adhere to basic consumer protections.

4. Pay Attention to URLs: Check any website’s URL to ensure that you don’t get duped by an imposter. Remember, even if a website looks like the official site, it may be bogus.

5. Check Your Ticket Vendor’s Guarantee Policy: For example, websites like Stub Hub, TicketsNow, Ace Tickets and All-Shows guarantee every ticket sold on their sites and will replace them or refund money to consumers if they receive wrong or invalid tickets, or if an event is cancelled. Craigslist and other online classifieds sites do not offer such guarantees; it’s “buyer beware” when shopping there.

6. Buy with a Credit Card: Regardless of where you buy tickets, be sure to use a credit card so you can dispute any unfair or unauthorized charges. Before entering your credit card information online, be sure the site has “https://” at the beginning of the website address. This means the site is encrypted and safer for use.

7. Know the Rules: Some venues limit the number of tickets you can buy.

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About The Fan Freedom Project

Launched in February 2011, the Fan Freedom Project is supported by more than 150,000 live-event fans and is backed by leading consumer and business organizations such as the American Conservative Union, National Consumers League, Consumer Action, the Institute for Liberty, and Net Choice. For more information, visit https://www.fanfreedom.org.

About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit https://nclnet.org.

NCL statement on tragic Bangladeshi factory fire – National Consumers League

November 28, 2012

Contact: Carol McKay, NCL Communications, carolm@nclnet.org , (412) 945-3242

Washington, DC–The National Consumers League (NCL) today expresses sincere condolences to the families of the more than 100 workers killed in a factory fire in Bangladesh. “We see a consistent pattern of indefensible and preventable loss of life in Bangladesh factories. In the past six years, over 600 workers have been killed in these deadly fires,” said Sally Greenberg, Executive Director of the National Consumers League. 

NCL noted that the Banglideshi factory fires that keep killing workers are reminicient of the Triangle Shirtwaist Factory fire in the United States in 1911. That fire in New York City killed 146 mostly immigrant workers and galvanized workers and government to make workplaces far safer, put in place fire codes, sprinklers, strict fire codes related to smoking and open flames inside the factory, and keeping the factory free of flammable piles of fabric. 

“United States companies that buy from firms that run these factories must insist on strict fire codes, training of workers and owners, or stop doing business with them immediately. American and Western companies can do a great deal to improve the conditions of these workers and keep them safe from hazardous working conditions. NCL intends to inform American consumers which companies are doing their part to improve safety standards and acting to protect the vulnerable workers in these factories,” said Greenberg. 

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About the National Consumers League 

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL statement on liquidation of Hostess Brands, Inc. – National Consumers League

November 16, 2012

Contact: Carol McKay, NCL Communications, carolm@nclnet.org(412) 945-3242

Washington, DC—Upon today’s announcement that Hostess Brands, Inc. has shut down operations and will liquidate assets, the National Consumers League continues to stand with the striking members of the Bakery, Confectionery, Tobacco Workers and Grain Millers International Union (BCTGM).

The following statement may be attributed to National Consumers League Executive Director Sally Greenberg:

“Today is a sad day in America, and not just because of the demise of a brand that has produced iconic, well-loved treats and goods for generations, but  because of the scapegoating taking place by corporate executives who are blaming brave union workers for the company’s collapse rather than taking responsibility themselves. It is years of poor management – not the reasonable demands to improve working conditions of the BCTGM – that led to the company’s demise. What a terrible time of year to take away the livelihood of 18,500 workers and the dozens of communities with factories that will be shuttered. Today’s announcement is a sad commentary on corporate America. The Hostess Brand’s executives put profits before people, paying large bonuses to executives while forcing the workers to give up benefits and pensions, once again putting Wall Street investors and themselves before the interests of the workers who build the brand.”

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

National Consumers League applauds House Energy and Commerce Committee for holding hearing on meningitis outbreak – National Consumers League

November 14, 2012

Contact: Carol McKay, (412) 945-3242, carolm@nclnet.org

Washington, DC–The National Consumers League (NCL) today commends the House Energy and Commerce Committee for holding a hearing on the outbreak of fungal meningitis caused by contaminated injectable steroids made and distributed by the New England Compounding Center (NECC).  NECC has a long history of dodging effective regulation and engaging in shoddy drug compounding practices. Those practices ultimately led to the deaths this year of 32 patients and 438 sickened by the injectable pain medications.

NCL supports legislation, HR 6854, the Verifying Authority and Legality in Drug (VALID) Compounding Act. The bill will close loopholes that allowed the contaminated drug to get into the marketplace and be administered to 14,000 innocent patients. The bill’s sponsor, Congressman Ed Markey (D-MA), is a longstanding and distinguished member of the Energy and Commerce Committee.

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL lends support for Hostess Brand worker strike – National Consumers League

November 13, 2012

Contact: NCL Communications, Carol McKay, (412) 945-3242

Washington, DC–The National Consumers League supports the hardworking members of the Bakery, Confectionery, Tobacco Workers & Grain Millers (BCTGM) International Union and the workers of the Hostess Brand factories in their strike to protect wages, benefits, and fair treatment of workers. Hostess Brand has unfortunately failed to make contributions to employee pension plans as agreed upon in collective bargaining agreements and has drastically cut health benefits and imposed an 8 percent wage decrease.

Sally Greenberg, Executive Director of the National Consumers League, said, “We are proud to support the Hostess Brand workers who are only fighting for their rightful wages and benefits as negotiated through the collective bargaining agreement.”

With Hostess’s first bankruptcy declaration in 2004, Hostess workers, in the spirit of sharing reduced revenues and profits, took dramatic cuts in wages and benefits. The closing of 21 factories left thousands of workers without jobs. Hostess employees say they were shocked to learn of the second bankruptcy and watched helplessly as money that was supposed to go towards the rebuilding of production facilities, plant development, and new equipment flowed instead to support executive bonuses and payouts to hedge funds.

Hostess Brand workers, many of whom have spent decades as loyal employees of the company, deserve better than the current situation, in which thousands of workers are unemployed, communities left vulnerable, and families decimated. Sadly, it appears that Hostess has put the interests of Wall Street investors before their loyal employees.

The National Consumers League stands with the striking BCTGM union members and Hostess workers, and urges Hostess Brand to put the interests of their employees before those of fat-cat executives and Wall Street investors.

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

National Consumer Organizations Warn Consumers: Beware of Flood Vehicles in Hurricane Sandy Aftermath Tips for avoiding hazardous, contaminated flood cars – National Consumers League

November 13, 2012

Contact: Sally Greenberg, Executive Director, National Consumers League 202-835-3323×830
Rosemary Shahan, President, CARS 530-759-9440

Washington, DC–As tens of thousands of flood-damaged cars change hands, two national consumer organizations, Consumers for Auto Reliability and Safety (CARS) and National Consumers League (NCL), warned car buyers today to beware of new and used cars that suffered flood damage from Hurricane Sandy.

“Flood cars are ticking automotive timebombs,” said Rosemary Shahan, President of CARS. ”Flood cars are inherently unsafe, particularly since all the electronic systems that control the engine, brakes, air bags, and other vital safety systems are hopelessly contaminated and will inevitably fail.”

Even consumers buying cars far away from where Sandy hit should be on the lookout for flood cars. “Flood damaged vehicles can be shipped across the country in a matter of days,” said Sally Greenberg, Executive Director of NCL. “Consumers throughout the US need to take specific steps to protect themselves from inadvertently buying these hazardous vehicles.”

CARS and NCL offered these tips for used car buyers — BEFORE you agree to buy:

  • Check the vehicle history, entering the unique Vehicle Identification Number (VIN) (found on the driver’s side under the windshield) at the National Motor Vehicle Title Information System (NMVTIS), established by the US Department of Justice, at www.vehiclehistory.gov. This is the ONLY database where ALL auto insurers, salvage pools that auction off totaled cars, junkyards, recyclers, and self-insured entities such as rental car companies in ALL 50 states are required by law to report total loss vehicles within 30 days. Many are reporting daily. Vehicle histories can be obtained for between $3 and $13.
  • ALWAYS get the vehicle you are considering inspected by your own independent, reliable, trustworthy auto technician prior to purchase — including when buying from a car dealer, an individual, or over the internet. A good place to find a good auto technician is Car Talk’s Mechanics files, at: https://www.cartalk.com/mechanics-search
  • ALWAYS insist on seeing the title to the car before you buy, and check to see if it has been branded as “flood,” “junk,” “salvage” “rebuilt” ” reconstructed” or another brand indicating it was severely damaged. But beware: a “clean” title does not prove the car is OK — the title may have been “laundered” across state lines or altered to conceal the brand. One dealer reportedly used a hole punch to remove the “flood” brand on the title.
  • If you buy over the internet — NEVER send money to someone over the Internet in exchange for a motor vehicle. Some sellers masquerade as the owners, when in fact they don’t even have proper title to the car. The car may even be stolen — so you could lose both your money and the car, and may be subject to arrest for receiving stolen property. Instead, insist on meeting the seller at your state’s motor vehicle department to do the title transfer, or if you belong to AAA, you may be able to do the title transfer there.

In addition, be on the lookout for both new and used cars with tell-tale signs of having been submerged. Watch out for:

  • Musty or “over-perfumed” smell or signs of mold or mildew
  • Silt or residue in places like under carpeting, in the well where the spare is stored, or in the dashboard dials
  • Title or registration histories indicating the car was in the flood area
  • Car hesitates, runs rough, or shows signs of premature rust or corrosion in places where you wouldn’t expect to see rust
  • New cars or “certified” used cars where the manufacturer refuses to honor the warranty — check with the manufacturer if you’re suspicious, and insist on getting a commitment in writing from the manufacturer itself that it will honor the warranty

“Shady car dealers and other unscrupulous people are salivating over the new bumper crop of flood cars. Don’t fall prey to their scams.” said Shahan.

Links:

NMVTIS https://www.vehiclehistory.gov/

CARS website https://www.carconsumers.org

National Consumers League website: https://nclnet.org/personal-finance/64-fraud/488-carshopping-

avoid-scams

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

Consumer group applauds USDA for rejection of questionable food labeling system – National Consumers League

November 2, 2012

Contact: Carol McKay, (412) 945-3242, carolm@nclnet.org

Washington, DC—The National Consumers League (NCL), the nation’s oldest consumer advocacy organization, today sent a letter to the U.S. Department of Agriculture commending the agency for its decision to deny efforts by NuVal LLC to place its rating system on the label of meat products. “This decision illustrates both the USDA’s leadership in labeling and the problems inherent to the NuVal system,” said Sally Greenberg, NCL’s Executive Director.

NuVal is a nutrition rating system, placed in 1,600 grocery stores in 31 states, which rates the “health” of products on a scale of 1 to 100 using a secret algorithm. NCL has raised concerns about the system’s use of the proprietary algorithm, which produces inconsistent and illogical scores. For example, Ghirardelli Caramel Turtle Chocolate Brownie Mix scores a 22 while Dole Mandarin Oranges in Light Syrup only scores a 7. NCL has written to the U.S. Food and Drug Administration (FDA) urging the agency to develop an improved, universal front-of-package labeling scheme that would be more helpful to consumers.

“It’s a wild west out there currently,” said Greenberg. “There are many competing rating systems, a state of play that can leave consumers feeling even more confused than they were in the first place. It is important that the federal government step up and develop a consistent system of front-of-package labeling.”

NCL became aware of USDA’s decision to deny a request to place NuVal scores on the labels of meat products through a Freedom of Information Act request. Documents, including internal USDA emails, revealed that the agency had denied the request.

“We applaud USDA for taking a leadership role on labeling,” said Greenberg. “We would urge FDA, which has jurisdiction over around 80 percent of food products in this country, to follow the lead of their sister agency. If it’s not good enough for USDA, it shouldn’t be good enough for FDA,” said Greenberg. “Consumers must have access to an objective, government-run front-of-package labeling scheme to get the clear and consistent information they need to make healthy dietary choices for their families.”

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL: Grain silos are death traps on farms; Efforts to protect workers, especially teens, must be stepped up – National Consumers League

October 30, 2012

Contact: Reid Maki, (703) 801-3338, reidm@nclnet.org

Washington, DC–Yesterday’s New York Times story “Silos Loom As Death Traps on Farms” stands as a stark reminder that U.S. and state governments must do more to protect workers, toiling in dangerous workplaces. “The Times piece by reporter James Broder highlights several teen worker deaths and violent injuries suffered by teens in agricultural grain facilities,” said Sally Greenberg, Executive Director of the National Consumers League (NCL) and a co-chair of the Child Labor Coalition, 28 organizations committed to protecting children from exploitative or dangerous work. “Unfortunately, last April, the Obama Administration, under intense pressure from the farm lobby, withdrew regulations that would have protected teens from the dangers associated with work in agriculture, including these very dangerous facilities. Under the proposed rules, teens would not have been allowed to work in them.” 

Each year, the National Consumers League (NCL) publishes an extensive report, The Five Most Dangerous Jobs for Teens. “Agriculture is by far the most dangerous industry that large numbers of teens are allowed to work in,” said Reid Maki, NCL’s Director of Social Responsibility and Fair Labor Standards. “Nearly 100 kids are killed performing hazardous farm work each year. The reality is that agricultural work for teens is extremely dangerous and no job is more dangerous than working in a grain facility.” 

In 2010, 51 adult and teen workers became engulfed in grain during accidents at grain facilities. Twenty-six workers died, including Wyatt Whitebread, 14, and Alex Pacas, 19, whose deaths were described in the Times article. In August 2011, Oklahoma teens Tyler Zander and Bryce Gannon, both 17, each lost a leg in a grain auger accident. This accident would have been prevented by the withdrawn safety rules. Since 2007, 14 teen boys have died in grain facility accidents. 

In addition to the gruesome suffocation deaths noted in the Times article, workers at grain facilities are at great risk because of toxic and flammable gases produced by the grains. There have been more than 600 explosions at grain elevators, killing more than 250 people and injuring more than 1,000, over the past four decades, according to the Occupational Safety and Health Administration. 

NCL asks that immediate steps be taken to protect works in facilities:

  • Teen work inside or on top of grain compartments and silos should be prohibited; 
  • For adult workers, all identified mandatory protective measures, including the use of safety harnesses should be followed by facility owners; 
  • No worker should enter when grain congeals and is “bridged” or “crusted” on the sides of the silo; 
  • Air monitoring equipment should be in place to ensure air is breathable and hold no flammability danger; 
  • All power equipment, including augurs and loaders, must be shut off before workers enter a silo; 
  • An observer must monitor workers in silos at all times; 
  • State and federal departments of labor should increase fines when violations occur. Current fine levels are insufficient to act as a deterrent. 
  • Safety procedures should be implemented by the owners of small facilities, not covered by federal protections. 

More than 150 groups supported the DOL’s proposed agricultural occupational child safety rules, which would have prohibited teen work in grain facilities. A list of those organizations can be found at  www.stopchildlabor.org

About the National Consumers League: NCL, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

NCL joins amicus brief to Supreme Court on behalf of low paid workers – National Consumers League

October 26, 2012

Contact: NCL Communications, (202) 835-3323, media@nclnet.org

Protecting low-wage workers and providing a fair means for them to vindicate their rights are core purposes of the Fair Labor Standards Act. NCL joins amicus brief to the Supreme Court with SEIU, National Partnership for Women and Families and several other groups on behalf of low paid workers. Read the here. (PDF)

NCL, FFP stress need for consumer protections for Tigers World Series tickets – National Consumers League

October 26, 2012

Contact: NCL Communications, (202) 835-3323, media@nclnet.org
Lauren Zdeba, Truscott Rossman, (517) 487-9320, lzdeba@truscottrossman.com

Detroit – National Consumers League Vice President of Public Policy, Telecommunications, and Fraud John Breyault and Fan Freedom Project President Jon Potter today issued the following statement on the need for consumer protections in the secondary ticket market in response to the thriving demand for Tigers World Series tickets:

“Tigers fans need protection against deceptive ticketing practices. The secondary ticket market gives Tigers fans a chance to see their team play even after tickets sell out for high demand events like the World Series. But too often unscrupulous ticket scalpers take advantage of loyal fans to make a quick buck.

“Michigan legislation, HB 5827-28 and SB 1186-87, will insert crucial consumer protections in the secondary ticket market by requiring ticket resellers to provide refunds for fraudulent tickets and operate call centers for questions or concerns. We urge lawmakers to support these bills and ensure Michigan fans can continue purchasing tickets for their favorite teams and artists in an open, safe ticket market.” 

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About the Fan Freedom Project

The Fan Freedom Project is a national advocacy organization supported by more than 100,000 sports and music fans nationwide, including 6,700 in Michigan. Fan Freedom’s mission is to preserve and protect the ownership rights and economic interest of season ticket holders, live entertainment and sporting fans. For more information, visit www.FanFreedom.org.

About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.