Script Your Future: stories from the field – National Consumers League

NCL’s Script Your Future campaign is celebrating an exciting, successful year of bringing positive messages about the need for medication adherence to communities across the country. We’ve met many patients and health care professionals and heard how the campaign has touched them. Meet some of the faces of Script Your Future!



Maureen Lloy Groux is a clinical pharmacist for a major health system in Sacramento. Using medication counseling and the Script Your Future wallet card, she saved the life of a non-adherent heart patient. The patient had been off of his medication for 5 days when he came in for a refill, and after talking with Maureen and filling out a medication list Maureen convinced him to call his physician. Turns out the patient needed emergency surgery to insert a new stent. He lived, and actually came back to visit Maureen, telling her that he appreciated the importance of taking his medicine as directed.


Patti Pozella is a pharmacist and teaches courses at the UNC Chapel Hill Gillings School of Global Public Health, with extensive personal experience motivating patients and prescribers to improve adherence. Patti is now using Script Your Future in her courses as an example of a well-executed, comprehensive and integrated campaign on a public health issue.


Bob S. had his first heart attack in 1998, after which he found himself suddenly on several different, complicated medications. After a frank discussion with his doctor about the importance of adherence, something clicked. “If I followed my doctor’s instructions and took my meds as prescribed, I could have many healthy years ahead of me.” In addition to volunteering with the American Heart Association and Mended Hearts, Bob shares his story with Script Your Future Rhode Island and continues to reach out to cardiac patients about the importance of talking with health care professionals and taking medication as directed.


Andrea Wall is a pharmacy professor and an associate dean at the University of Cincinnati’s James L. Winkle College of Pharmacy. The School of Pharmacy supports the Script Your Future campaign, and its students have found the campaign’s materials useful, integrating them into their rotations and during outreach events. The experiential education faculty of the University recently voted to incorporate Script Your Future materials and messaging on medication adherence into its required activities when the students are on their clinical rotations.


Jackie Johnson is a Johns Hopkins nursing student. As co-chair of the Script Your Future Baltimore Student Coalition, Jackie has participated in numerous community health events to promote the campaign and often finds that the wallet medication cards serve as one of consumers’ most sought-after tools towards improving adherence. At the Bmore Health Expo in March, Jackie spoke with a patient who had undergone a heart transplant. The patient was extremely grateful to have the wallet card, which she felt would help her better manage the multiple medications that she will take for the rest of her life as a result of the transplant.


Patrick Devereux is an independent community pharmacist in the Birmingham area and a member of the Alabama Board of Pharmacy. When he began disseminating the wallet cards, one of his customers, Beverly W., told him “I’ve had a bad heart for nearly 20 years and need to take medications every day. I appreciate this campaign and the pledge cards because, for people like me, taking medications is a necessary part of life. I’ve never seen cards like this and think we should find ways to get them to everyone who picks up a prescription.”