Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Featured Content
NCL on Upcoming Congressional Hearings with UnitedHealth Group CEO Andrew Witty
Tomorrow, the Senate Finance Committee and House Energy and Commerce Committee will hear from UnitedHealth Group CEO on the insurance company’s cyberattack that put millions of medical records and patient privacy at risk.
Consumer groups welcome protections in FAA reauthorization agreement, urge continued improvements
Today, U.S. House and Senate negotiators released their bipartisan and bicameral compromise bill to reauthorize the Federal Aviation Administration.
National Consumers League applauds nomination of Julie Su for Secretary of the Department of Labor
The National Consumers League welcomes President Biden’s announcement that he intends to nominate Julie Su to serve as Secretary of the Department of Labor. Su is an experienced labor expert who can continue the Administration’s commitment to a stronger, more resilient, and more inclusive economy for all Americans. She has been serving as Deputy Secretary of Labor since July 2021.
NCL Health Policy Director testifies at FDA Vaccines and Related Biological Products Advisory Committee (VRBPAC)
NCL Health Policy Director Robin Strongin testified at the Food and Drug Administration’s (FDA) Vaccines and Related Biological Products Advisory Committee (VRBPAC). Robin’s full testimony can be found below.
Supreme Court should affirm legality of student debt cancellation
We believe the Administration’s effort to cancel student debt is legal and long overdue. College tuition has grown substantially over the past few decades, and disproportionately burdens students of color and women. We hope that the Supreme Court will uphold the validity of the President Biden’s student debt cancellation and allow the Administration to ease the burdens associated with achieving an advanced degree.
The National Consumers League mourns death of Bob Krughoff, founder of Consumer Checkbook
The National Consumers League is deeply saddened by the death of consumer icon and pioneer, Robert M. Krughoff. Bob devoted 45 years of service to consumer protection as the founding president of Consumer Checkbook.
As Ticketmaster tries to change the subject, NCL defends fans’ rights in Maryland and Colorado
State and federal legislators should not be fooled by Live Nation’s new push to change the subject after months of well-earned bad publicity. Despite its fan-friendly name, the FAIR Ticketing Act is anything by fair for consumers.
National Consumers League statement on United family seating policy change
The National Consumers League (NCL) today welcomed United Airlines’ announcement that it will phase out family seating fees in its Basic Economy fare class. The move positions United as a leader in an industry that has long claimed that proposals to prohibit family seating fees are unnecessary. United’s change comes after years of advocacy by NCL and other advocates as well as more recent pressure from the Department of Transportation, Congress, and the Biden White House.
The Child Labor Coalition expresses alarm over the results of DOL’s investigation into child labor at meatpacking plants in the U.S. and calls for current protections to be enhanced, not weakened
The Child Labor Coalition, consisting of 39 organizational members who work to end exploitative child labor domestically and internationally, calls attention to today’s announcement by the U.S. Department of Labor (DOL) that its just-completed investigation found 102 children working in cleaning crews in 13 meatpacking plants in eight states. DOL levied a fine of $1.5 million in civil money penalties against Packer Sanitation Services, Inc. (PSSI).
The National Consumers League sent a letter urging Senate Committee on Commerce, Science and Transportation to ensure that consumers get a fair deal at the pharmacy
The National Consumers League (NCL) sent a letter urging Senate Committee on Commerce, Science and Transportation to ensure that consumers get a fair deal at the pharmacy. When it comes to the high out-of-pocket costs consumers face at the pharmacy counter — often for lifesaving medications — consumers today have an unfair disadvantage.
NCL’s Greenberg joins panel to discuss the challenges and opportunities of the generic and biosimilar industries
NCL’s Executive Director Sally Greenberg spoke at the Association of Accessible Medicines and International Generic and Biosimilar Medicines Association Annual Meeting in Orlando, FL on Wednesday, February 15, 2023. Greenberg joined the panel “The Generic and Biosimilar Industries Global Reputation” moderated by former NY Times journalist Gardiner Harris.
NCL urges Senate committee to hold airlines accountable for operational meltdowns
Today, the Senate Commerce Committee will hold a hearing focused on Southwest Airlines’ operational meltdown in December 2022. The committee should use this opportunity to not only hold Southwest accountable but to also address the underlying causes of and remedies for chronic cancellations and delays that affect millions of passengers annually.