Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Member Spotlight: Biotechnology Innovation Organization (BIO)
Meet Michele Oshman
Vice President, External Affairs
Q: How long have you been with BIO and what do you love most about your job or career in health policy?
A: I’ve had the honor of working with the National Consumers League since 2008 and have great respect for your work, whether it is protecting seniors against financial fraud, fighting child labor or educating the public on the dangers of counterfeit medicines. NCL’s voice on all of these issues has changed lives!
I joined BIO in January 2020 after a wonderful 18-year career at Eli Lilly and Company. My work has always been centered on patients – whether it was when I was a clinical researcher seeing patients 1-1, a pharmacy student or when I started working in patient advocacy in 2007 – I’ve always appreciated the opportunity to learn from patients and consumers what is most important to them.
As the leader for BIO’s External Affairs department, I have the unique pleasure of leading both our alliance development team as well as the Council of State Bioscience Associations, a federated network of independent state-based bioscience trade associations. Fortunately, I still have the opportunity to work with the fantastic NCL team, and for the past 6 years or so I have been active in the Script Your Future awards program, which engages Pharmacy and allied health students in a friendly competition to ensure we are fostering the next generation of pharmacists and ensuring that they counsel patients on adherence.
Q. What are the biggest challenges and opportunities for BIO today?
A. The Biotechnology Innovation Organization (BIO) is a big tent, representing companies and research institutions working to cure disease, feed the hungry and address climate change. This puts us on the front lines of some of the biggest challenges facing the world today. We see a huge opportunity to capitalize on advances made in science to ensure that people can live healthier, more productive, more secure lives. But the key is ensuring that access to these scientific advancements is equitable and that all people, regardless of background, can benefit from our innovations.
The COVID-19 crisis has amplified existing challenges and presented new opportunities for BIO and our member companies to be the voice of and for science.
It’s been a real inflection point for the biotech industry, which has been the world’s greatest hope at ending the current pandemic with new vaccines and treatments. On such a massive global stage, our companies have proven their commitments to science and patients, as well as their ability to respond to unprecedented health crises in record time. My hope is that we will leave this pandemic with greater trust in science and a newfound motivation to empower scientists to usher in the next generation of medicines – whether that be for cancer, heart disease, or the preparing for the next pandemic. This is our greatest opportunity.
In terms of challenges, combatting widespread misinformation and mistrust in science has been a major focus for BIO. We have the scientific solutions we need to end this pandemic – but can only do so if people feel confident in them. That’s why we’ve launched several fact-based efforts, including a website called CovidVaccineFacts.org, to arm citizens with the third-party, scientific data they need to make informed decisions about vaccines and treatments.
Another major challenge is addressing systemic disparities across the healthcare sector that disproportionately affect communities of color. This includes everything from under-representation in clinical trials, inequitable access care, and lack of trust within communities of color. The pandemic has made very clear existing disparities within the health industry, and it will take a long-term, coordinated response to address this problem. As a starting point, we launched our BIO Equality Agenda last summer to promote greater diversity in clinical trials, more equitable representation in STEM fields, and ample health resources for underserved communities. We will aggressively push this agenda over the next few years – well beyond the end of the current pandemic – to meet these injustices head on.
Q. What BIO initiatives would you like to share with the Council?
A. It’s been an exciting and challenging time for the biotech industry and BIO continues to lead many initiatives to advocate for policies that will help cure patients, protect our climate, and nourish humanity.
At BIO, we are proud to be longtime supporters of patient-driven advocacy. We recently launched the BIOCares program, an initiative designed to provide financial grants to non-profit organizations that do this important work. The grant application process is now closed, but we are eager to expand the program and reach even more organizations in the future. Also, in October, BIO will host its virtual 2021 Patient & Health Advocacy Digital Summit focused on health equity, patient engagement, advocacy and more. It’s going to have an exciting lineup of fireside chats, panel sessions, & networking opportunities.
As I’ve mentioned, BIO works on several initiatives focused on elevating the importance of science and patients. Another example is our work to help fight the global crisis of antimicrobial resistance (AMR). BIO has worked on a variety of projects to help educate the public about the threat of drug-resistant infections and the need for new policy solutions to help ensure patient access to new, effective antibiotics.
Finally, as part of my work at BIO, I serve as Executive Director of the Council of State Bioscience Associations (CSBA). CSBA is a group of state-based trade organizations focused on a common mission: promoting public awareness and policies that support patient access to lifesaving therapies and the responsible development of the bioscience industry. Leveraging their collective voice, CSBA is a catalyst in growing the bioscience economy throughout the country.
Q. What does BIO hope to gain from its membership in NCL’s Health Advisory Council?
A. BIO hopes to leverage membership in NCL’s Health Advisory Council to facilitate an open dialogue between its member companies and the consumer community. It is critical that a full and transparent understanding of healthcare policy issues is attained in order to enable consumers and patients to have access to innovative and cost-effective healthcare.