Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Member Spotlight: National Association of County Behavioral Health and Developmental Disability Directors (NACBHDD):
Jonah C. Cunningham
President and CEO of NACBHDD
Q: How long have you been at NACBHDD and what do you love most about your job?
A: I joined NACBHDD in October of 2021. While still settling into the role, I really enjoy learning from our diverse membership who run the local public behavioral health and developmental disability systems and finding ways to support their critical work.
Q: What are the biggest challenges facing county behavioral health directors today? (COVID and beyond)
A: Similar to the broader challenges facing the health care system, the public behavioral health and I/DD systems are facing challenges with workforce recruitment and retainment that have been exacerbated by COVID-19 but in many ways predated it. Additionally, we’ve seen an increase in demand for behavioral health services further aggravating the shortage.
Q: What NACBHDD priority initiatives or bright spots would you like to share with the Council?
A: In February we held our annual Legislative and Policy Conference. This small virtual conference punched well above its weight class both in terms of the panelists we were able to secure and the substantive policy discussions. Over three days we held panels on rural mental health, COVID-19 funding, and mobile crisis response. This was capped by a keynote address from Assistant Secretary for Mental Health and Substance Abuse Miriam Delphin-Rittmon.
Q: What new developments in the health policy space is NACBHDD looking forward to addressing or anticipating in the future?
A: The launch of the new 988 behavioral health crisis line. This new number will build off the existing infrastructure of the National Suicide Prevention Lifeline but with an expanded mission. Many counties have been running behavioral health crisis lines for years so this development will expand their critical role. The impending rollout has also led to significant investments on the local, state, and federal levels but it is important to note that the work will not be completed when the number goes live in July. There will need to be continued leadership at all levels for years to come to ensure a robust crisis continuum for all communities.