Wage Theft: Six common methods – National Consumers League

Workers of all types, in all industries can fall victim to wage theft. Learn some of the most common ways employers are unlawfully keeping employees from the wages they deserve.

Overtime

Blue-collar and white-collar workers are entitled to overtime pay for time worked after hitting 40 hours a week, unless classified as exempt from the Fair Labor Standards Act. Among the questions to ask to learn if wage theft is occurring:

  • Who is exempt and who is not?
  • Breakdown by occupation

Employee misclassification

As an employee of a company, one has rights and protections guaranteed by law – workers compensation, payroll taxes paid by one’s employer and unemployment insurance,  but as an independent contractor a worker does not get the benefit of these rights and protections; independent contractors are also responsible for paying their ‘payroll taxes’ to the IRS. Among the questions to ask to learn if wage theft is occurring:

  • Employee label vs. independent contractor label
  • Cheats workers, governments and communities

Minimum wage violations

Between federal, state and, in some cases, city minimum wage, one is entitled to the highest rate of pay. Among the questions to ask to learn if wage theft is occurring:

  • What’s the minimum wage for your state?
  • Employers not adhering to the higher minimum wage (state vs. federal)

Working off the clock

Work starts when you enter the workplace, including the time it takes to don protective gear and ends when you leave the workplace,  including the time it takes to clean up from the day. Among the questions to ask to learn if wage theft is occurring:

  • Employees asked to work before and after set hours without additional pay
  • Employees working through break time and lunch without additional pay

Illegal deductions from pay

Deductions from paychecks should never result in the employee getting paid less than minimum wage per hour worked.  Among the questions to ask to learn if wage theft is occurring:

  • Employers take unauthorized or illegal deductions from employee pay
  • Example: Are employees being charged for  required dorm living, electricity, etc.

Not being paid at all

If one provides work for an employer then one should be paid;  however this does not always happen and is the most blatant form of wage theft. Among the questions to ask to learn if wage theft is occurring,

  • Employers not paying employees for all hours of work,  including travel time from site to site
  • Employers not paying employees for days of work
  • Employers not paying an employee’s last paycheck

For more information, or to learn whether you’ve been a victim of wage theft please contact the Department of Labor Wage and Hour Division at www.wagehour.dol.gov or the Department of Labor Elaws Advisors athttps://www.dol.gov/elaws/advisors.html and/or call the toll-free information and helpline, available 8 a.m. to 5 p.m. in your time zone, 1-866- 4USWAGE (1-866-487-9243). You can also contact your state department of labor or employment and/or a local workers center.

Source – U.S. Department of Labor, Wage and Hour Division

Wage Theft: Are you a victim? – National Consumers League

Wage theft happens to blue-collar workers as well as white-collar workers. Take our quiz to see if you’re being robbed.

  1. Are you working more than 40 hours a week without receiving overtime (time and a half) or comp time?
  2. Are you labeled as an independent contractor when you think you’re an employee – 1099 or W-2?
  3. Are you being paid less than $7.25 per hour?
  4. Have you been asked to come in and work earlier or later than your stated hours and not been paid for that time?
  5. Are you working more than the stated hours in your employment agreement and not getting paid for it?
  6. Does your paycheck have unusual deductions?
  7. Have you not been paid for every day of work?
  8. Did your employer hold your last paycheck after you left their company?

If you answered ‘Yes’ to any of the above questions, then you may have been a victim of wage theft. Check out Wage Theft: Six common methods to see if you’ve been robbed.

For more information, or to find out if you’ve been a victim of wage theft, contact the U.S. Department of Labor Wage and Hour Division at www.wagehour.dol.gov or call the toll-free information and helpline, available 8 a.m. to 5 p.m. in your time zone, 1-866-4USWAGE (1-866-487-9243). You can also contact your state Department of Labor/Employment or a local workers center.

Source – U.S. Department of Labor, Wage and Hour Division

NCL’s Special Project on Wage Theft – National Consumers League

The National Consumers League’s Special Project on Wage Theft seeks to raise awareness about the nature of wage theft in the United States and strives to educate consumers, workers, businesses and governments about wage theft issues. Read this Q & A to learn more about what wage theft is and who it affects.

What is wage theft?

“Wage theft” is a complex and growing problem. Wage theft occurs when employers illegally underpay their workers. This happens to low wage workers as well as the middle class, especially since the two most common methods of wage theft are unpaid overtime & employee misclassification.

Who does wage theft affect?

Wage theft affects millions of blue-collar and white-collar workers each year, often forcing them to choose between paying the rent or putting food on the table. It robs the government of taxes and puts ethical employers at a competitive disadvantage.

What does the federal law say?

The Fair Labor Standards Act (FLSA) establishes minimum wage, overtime pay, recordkeeping, and child labor standards affecting full-time and part-time workers in the private sector and in Federal, State, and local governments. Covered nonexempt workers are entitled to a minimum wage of not less than $7.25 per hour effective July 24, 2009. Overtime pay is set at a rate of not less than one and one-half times the regular rates of pay after 40 hours of work in a workweek.

Where can I get more information?

For more information regarding wage theft and the Fair Labor Standards Act (FLSA),  please contact the US Department of Labor Wage and Hour Division at www.wagehour.dol.gov or the US Department of Labor Fair Labor Standards Act (FLSA) Advisor at www.dol.gov/elaws/flsa.htm and/or call the toll-free information and helpline, available 8 a.m. to 5 p.m. in your time zone, 1-866- 4USWAGE (1-866-487-9243).

 

Protect yourself: Caller ID spoofing legal despite new FCC rules – National Consumers League

By John Breyault, Vice President of Public Policy, Telecommunications and Fraud and Alex Schneider, NCL Public Policy Intern

Responding to the passage last December of the Truth in Caller ID Act of 2009, the Federal Communications Commission released rules last week to stop abuses of caller ID spoofing.  This is an important step, but the National Consumers League urges consumers to remain cautious, as spoofing can still occur.

So what’s caller ID spoofing?

Consumers may be surprised to learn that caller ID information that a person sees when receiving a call can be incorrect, manipulated by the caller to mask their identity. Online services such as https://spoofcard.com make caller ID manipulation easy by allowing a caller to enter any caller ID information they want, including both name and number, and then displaying that caller ID information when the call is placed.

As an example, a doctor could call a patient from his or her cell phone but display the caller information, “Dr. Smith, 555-867-5309,” the number of their office.  More dangerous, though, a scammer could enter “Bank of America, 800-432-1000,” and then the person who picks up the call might think their bank is calling.  In one instance, theives stole $15 million, as described in The New York Times.  Needless to say, caller ID spoofing is – in the words of the FCC – “ripe for abuse.”

More work to be done

The newly released FCC rules place financial penalties on those who maliciously use spoofing services.  That’s a good start.  But as the Department of Justice argued, criminalizing malevolent caller ID manipulation will not alone deter scammers already intending to break the law.  Criminals with thousands of dollars to gain from defrauding consumers might not be deterred by a $10,000 fine.

The Department of Justice suggested spoofing services should be required to verify ownership of a given phone number before that number may be used to spoof. While technologically savvy users may be able to get around this requirement, this kind of verification would help ensure that when spoofing is used, it’s the doctor who wants to mask his personal number who benefits, not the fraudster.

The FCC has asked Congress to take another look at this issue by recommending Congress enact legislation that would allow regulation of third-party spoofing services. We urge consideration of this additional legislation to best protect consumers.

How to protect yourself

In the meantime, spoofing remains legal.  And while spoofing scams are now illegal, there are some common sense ways to ensure you

1.     Never give personal information out over the phone when you receive an incoming call.

2.     Don’t rely on caller ID to verify the identity of a caller.

3.     If you didn’t expect a call or aren’t sure who is on the other line, hang up and call them back.

4.     To block your own number from appearing on Caller ID, dial *67

To learn more about Caller ID spoofing, visit the FCC’s website, https://www.fcc.gov/guides/caller-id-and-spoofing

To read the new rules related to spoofing, click here: https://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-100A1.pdf


A look at the court cases against the Patient Protection and Affordable Care Act – National Consumers League

By Benjamin Judge, NCL Public Policy Intern

Ever since President Obama signed the Patient Protection and Affordable Care Act into law, there have been several challenges to key portions of the act in district courts across the country. Some of these challenges include, but are not limited to, the individual mandate for each American to have a minimum amount of health insurance, federal funding going towards abortion, and according to one case, allowing soldiers to be quartered in our homes.

Challenges to the law

There have been two major cases in which judges have ruled that the individual mandate is unconstitutional.  In the case of Commonwealth ofVirginia vs. Sebelius, Judge Henry E. Hudson ruled that the mandate was unconstitutional on the grounds that Congress was exceeding its power under the Commerce Clause. Virginia argues that requiring people to buy health insurance is not regulating commerce, but rather, forcing commerce on consumers. The federal government is currently appealing this case and there was a hearing on May 10, 2011 in the 4th Circuit Court of Appeals.

The other case in which the individual mandate was deemed unconstitutional was State ofFlorida v. U.S. Department of Health and Human Services, where Judge Roger Vinson deemed that the mandate is unconstitutional, and since it cannot be separated from the law, then the entire law is void.  The ruling served as an injunction of the laws implementation.  Judge Vinson went on to say that the case should move on to the Supreme Court where a final decision on the law will be made.  The government appealed and the Eleventh Circuit Court of Appeals held a hearing for the case on June 8, 2011.

Dubious claims

There have also been some court cases that have made very interesting claims. In U.S. Citizens Association v. Obama the plaintiffs claim that, besides the individual mandate being unconstitutional, they are argue that the law violates the third (yes, the amendment regarding quartering of soldiers), fourth, fifth, and ninth amendment by forcing people to divulge private medical information. Although there has not yet been a ruling on this case, the most recent development is that the government’s Motion to Dismiss was denied on November 23, 2010.

Another interesting court case is Independent American Party of Nevada et al v. Obama et al. In this class action lawsuit, the plaintiffs want an injunction against the reform.  The plaintiffs claim that the law violates almost every privacy clause of the Constitution, for example due process and free exercise of religion (a full list can be found here on page three). The plaintiffs also claim that the healthcare law breaks the Thirteenth amendment because “it involuntarily creates a debt and coerces Plaintiffs herein to work off the debt by threat of legal sanction (Source).” The case is currently stalled because the government has not responded to the complaint of the Plaintiffs.

There is a very good chance that some of these cases will spend several more years in the lower courts before eventually going to Supreme Court.  All of the information on the court cases comes from https://www.healthcarelawsuits.org, there are also additional cases if you are interested in reading about more cases.


Reporting from Brussels: TACD bridging Atlantic on consumer issues – National Consumers League

By Sally Greenberg, NCL Executive Director

I recently spent three days with colleagues in Brussels attending a meeting of the Trans Atlantic Consumer Dialogue (TACD), forum formed a dozen years ago by consumer advocates in America and Europe. The forum is intended to bring together US and EU consumer organizations to provide a consumer perspective and input to government officials on issues as diverse as product safety, privacy, food safety, financial services, and intellectual property. There’s a Trans Atlantic Business Dialogue that has a powerful voice at the European Union meetings – the TACD provides a critical counterweight to that as well.

We met with the US Ambassador to Brussels William Kennard and Commissioner Dalli from the European Union for health and safety – they shared their agenda, and we shared ours. But equally important is the cross-fertilization of ideas that comes from hearing what our European colleagues are working on – their successes, their failures (yes, those are important too!), and what work we can do together.

Last night over a glass of Jupiler, the Belgian Budweiser, a German colleague and I discussed the possibility of taking NCL’s work on table saw safety to Germany and perhaps Denmark. The German consumer groups work closely with the trade unions, many of whose members use table saws as they build homes or office buildings in Germany’s booming economy.

The consumer voice is critical – we represent the interests of many millions of consumers in the United States and Europe. We owe a debt of gratitude to American colleagues like Rhoda Karpatkin, the visionary former head of Consumers Union, and Jamie Love, whose work on intellectual property is legendary. They took this idea of having consumers on either side of the Atlantic meet and collaborate and built it into a thriving TACD.

Credit protection plans costing cardholders – National Consumers League

By Michael Finch, Roosevelt Summer Academy Fellow at NCL

Michael Finch, a Roosevelt Summer Academy fellow at NCL this summer, is a rising senior at Middle Tennessee State University, where he is majoring in Political Science with a concentration in Public Administration and a minor in History. At MTSU, Michael is the Assistant Editor for the student newspaper, Sidelines, and is in the process of co-founding a chapter of the fraternity Sigma Phi Beta.

Mary (not her real name) had a Capital One credit card, and was making timely payments, often above the required minimum. Her balance varied between about $700 and $800, and she was slowly chipping away at it. One month though, she received her statement and saw that her balance had somehow risen to $1000.

Without realizing it, she’d been signed up for the Capital One Payment Protection Plan, which is for cardholders who worry they may become unemployed or disabled in the future and won’t be able to make payments. If they activate Payment Protection, it pays their minimum balance for a predetermined period of time.

The unwanted charges for the plan, along with charges for other services such as CreditInform, had driven Mary over the limit, causing even more fees and explaining her skyrocketing balance. This, unfortunately, is a common situation among cardholders.

How does this happen?

Capital One’s payment protection plan, like many others, costs the cardholder 99 cents for every $100 of balance at the end of the payment period. This means that, over the course of a year, Mary ended up paying Capital One almost $120 in extra fees just for this one service (which she hadn’t knowingly agreed to).

Many consumers, like Mary, are auto-enrolled in payment protection and other services when they open a credit card, or aren’t informed that these services are optional.

After Mary realized she’d been signed up for a plan she wasn’t informed about, she found it difficult to get it canceled. She was told the plan was handled through a third-party company, which proved difficult to get in touch with.

Consumers who were misled or pressured into signing up often have an even harder time getting the plan canceled, because even though unfair practices were used to get them to enroll, credit card companies argue that they were, in fact, informed.

What can be been done?

In January of 2010, a class action lawsuit was filed against Capital One, arguing that the restrictions of its payment protection plan weren’t sufficiently explained before cardholders were enrolled, and that if consumers did choose to activate it, the benefits were too difficult to actually receive. Capital One agreed on a settlement, but the payouts ranged from a meager $15 to $63 per consumer. For cardholders who paid hundreds of dollars in fees they didn’t consent to, or who tried to activate payment protection benefits and were denied on a technicality, these amounts obviously aren’t enough.

Despite lawsuits being filed against Capital One and other credit card companies for the unfair practices that victimized Mary and many like her, they continue.

What needs to change?

One pressing issue is the lack of regulation. Payment protection plans are incredibly similar to “credit insurance” plans. The main difference is that credit insurance plans have far more regulations in place to protect consumers.

Insurance companies are required to pay out 40 percent to 70 percent of the premiums they take in. Because credit card companies disguise their credit insurance as “payment protection plans,” they aren’t obligated under this regulation. According to a July 2003 study by the Center for Economic Justice, payment protection plans only paid out about 5 percent of the premiums they collected. Despite this relatively low payout, payment protection plans are 25 percent more expensive, on average, than credit insurance.

Consumers must be educated about the risks of these payment protection plans, but the responsibility isn’t entirely on them. Credit card companies like Capital One are taking advantage of consumers by using deceptive practices, and this must stop.

Hotel guests beware unauthorized charges – National Consumers League

By Sally Greenberg, NCL Executive Director

On two occasions over the past two weeks, when I or friends of mine have stayed at hotels, we’ve noticed charges racked up on the bill for goods or services we didn’t use. In my friend’s, case the hotel added an undeserved $300; in mine it was a more modest $30.

I was charged for eating items from the minibar – I didn’t! In fact, I never do since they are scandalously overpriced. How did I get charged for soft drinks or chips when I didn’t touch them? And the bill comes slipped under your door in the early morning – automatic checkout – so if you don’t scrutinize it carefully, you could end up paying for things you didn’t use.

I am suspicious that this practice isn’t simply an innocent mistake by hotel staff. I suspect that hotels pile charges on in hopes that the traveler will simply fold the bill in her pocketbook and never notice the overages. My friend’s bill was really outrageous: she had to get the hotel to take off all kinds of unauthorized charges. She told me she couldn’t for the life of her figure out how they got there. All of which means “caveat emptor”. Consumers, be sure to look carefully over your hotel bill before you check out. And I wish some consumer protection agency would launch an investigation about hotel billing practices. I could be paranoid, but it seems to me this happens too frequently for it to be totally accidental.

After the 5-4 decision, building a new case against Wal-Mart – National Consumers League

By Alex Schneider, NCL Public Policy Intern

In a landmark decision that is sure to have long-lasting implications, the Supreme Court ruled 5-4 that evidence of alleged gender discrimination as presented in the case of Wal-Mart Stores, Inc. v Dukes was not sufficient to allow for a class action lawsuit to continue.  Justice Antonin Scalia, who handed down the majority opinion, agreed with a lower court judge’s opinion that the 1.6 million women who filed the lawsuit “have little in common but their sex and this lawsuit.”

According to the majority, the major fault of the plaintiffs was the inability to show that Wal-Mart headquarters was communicating ‘common direction[s]’ to managers that gender discrimination and bias in promotions was justified.  (The entire decision is available from the website of the Supreme Court.)

But in her dissenting opinion, Ruth Bader Ginsberg rejected the idea that Wal-Mart headquarters was blameless.  Based on available evidence, she wrote, “gender bias suffused Wal-Mart’s corporate culture.”

According to the plaintiffs, of the few male cashiers at Wal-Mart, most were better paid than female cashiers.  And in departmental assignments, which determine pay, women were tasked with selling baby clothes while men worked in the better paid electronics or sports departments.  The Impact Fund representing some of the plaintiffs said that women held only 14% of management positions in 2001.  As Ginsberg cited, one manager reportedly told an employee that “[m]en are here to make a career and women aren’t.”

A controversial outcome

For the National Consumers League and other consumer and worker rights groups that have advocated against gender discrimination, this verdict proves disheartening.

In a blog post written some months back, NCL Executive Director Sally Greenberg explored the implication of the case: “The Wal-Mart case gives the issue of “wage disparity” a woman’s face and in so doing, helps other women, particularly low-wage women earners, to see that positive results can come from their struggle to achieve equal rights in the workplace. This case is a critical bellwether for women in workplaces all over the nation.”

Liz Featherstone emphasizes many of the same themes in a post on NPR’s website, telling of “women like Betty Dukes, the lead plaintiff, a pastor in her Pittsburg, California church who has been telling her “David and Goliath” story to her congregation for years, hoping to inspire them to stand up to injustice in their own lives.”  As Featherstone puts it, “Women — whether or not we work at Wal-Mart — are furious about this Supreme Court ruling.”

Moving forward, a decade later

Since 2001, the plaintiffs have tried to bring this case before a jury, only to have their hopes of success shattered ten years later even before a hearing on the merits of the case.  As noted in the Wall Street Journal, Wal-Mart persevered in the end, having chosen not to follow the advice of its lawyers to settle the case.

The verdict of the Supreme Court in the case is final, and while views of the decision differ widely, forward thinking is necessary.

Wal-Mart has not faced its final test.  While the ruling makes legal proceedings difficult especially given the costs to individuals of filing lawsuits as well as the difficulty of proving wrong-doing after so many years, lawsuits will move forward and Wal-Mart may still be found guilty.  With 1.6 million workers affected and a potential $1,000 loss per worker (according to the New York Times), successful lawsuits could result in over $1 billion in payouts.

But in the end, the final verdict lies with consumers.  After ten years, Wal-Mart claims to have cleaned up its operation and to have increased the representation of women at all levels of management. That’s a good start.  But Wal-Mart should make amends, settle claims, and ensure that those who acted in a discriminatory fashion no longer have a place at the company.

Making amends isn’t easy, and it isn’t cheap.  But it is the right thing to do.  Until then, consumers who are angry with Wal-Mart can show they aren’t willing to give in to its policy of denying that discrimination existed at its stores.  There are ‘low prices’ to be found elsewhere, and consumers don’t have to give Wal-Mart their business.

NCL statement on Supreme Court decision in Wal-Mart Stores, Inc. v. Dukes et al – National Consumers League

June 20, 2011

Contact: NCL Communications, (202) 835-3323, media@nclnet.org

The following statement is attributable to National Consumers League Executive Director Sally Greenberg:

The Supreme Court today continued its disappointing assault on the interests of consumers and workers. As in its previous decisions in AT&T Mobility v. Concepcion and AT&T v. Hulteen, a divided Court in Wal-Mart Stores, Inc. v. Dukes et al found that the rights of consumers and workers matter less than those of the nation’s largest corporations.

NCL condemns this decision. Workers must have access to the courts to collectively pursue redress of grievances. We concur with Justice Ginsburg’s dissent, where she noted that this decision “leads the court to train its attention on what distinguishes individual class members, rather than on what unites them.”

The courts are the ultimate protector of consumer and worker rights against the excesses of big business. In this role, the highest court in the country today failed. We call on the Congress to seek a legislative remedy to this decision, restore workers’ protections from discrimination and allow for easier collective access to the court system.

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.