National Consumers League Celebrates Landmark Progress in Ticket Fee Reform
December 18, 2024
Contact: National Consumers League – Lisa McDonald, lisam@nclnet.org, 202-207-2829
WASHINGTON, DC – The National Consumers League (NCL) applauded Congress for including the bipartisan TICKET Act (S. 1303/H.R. 3950) in the year-end funding legislation. This marks a significant milestone in NCL’s decade-long fight to secure stronger consumer protections for live event fans. NCL looks forward to working with Congress and President Biden to see these landmark reforms signed into law.
The TICKET Act, backed by more than a dozen consumer and fan advocacy organizations and live event industry stakeholders, introduces key regulations to protect consumers, including:
- Requiring all-in pricing to eliminate hidden fees.
- Banning speculative ticketing and deceptive marketing practices.
- Guaranteeing refunds for canceled or postponed events.
- Mandating an FTC study on BOTS Act enforcement.
The following statement is attributable to John Breyault, NCL Vice President of Public Policy, Telecommunications, and Fraud:
“Live event fans are one step closer to saying goodbye to hidden ticket fees that have frustrated consumers for decades. The TICKET Act will also end deceptive speculative ticket sales and ensure fans get their money back when events are canceled or postponed. These long-overdue reforms are a victory for consumers, and we thank congressional leaders for their commitment to making this law a reality.
Special thanks go to Senators Cantwell, Cruz, Klobuchar, and Schumer and Representatives McMorris Rodgers, Pallone, Schakowsky, Bilirakis, and the co-sponsors of S. 1303/H.R. 3950, whose dedication made this bipartisan consumer protection victory possible.”
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