Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Featured Content
Harris Poll sounds alarm on financial literacy gap
September 24, 2024: The National Consumers League, founder of LifeSmarts, one of the premier youth consumer education programs in the country, is sounding the alarm on the urgent need for better financial education.
National Consumers League statement on FTC action against Big Three PBMs
September 20, 2024: The National Consumers League today applauds the Federal Trade Commission for bringing action against the three largest prescription drug benefit managers and affiliated group purchasing organizations.
NCL urges Congressional action at hearing on Zelle and fraud
May 21, 2024: NCL today urged Congress to move swiftly to enact new laws that that will put a significant dent in the billions of dollars in fraud that occur annually via peer-to-peer payment apps.
NCL applauds Supreme Court for siding with consumer protection in upholding CFPB’s constitutionality
May 16, 2024: The National Consumers League is pleased to celebrate the victory for consumers in today’s Supreme Court decision.
NCL applauds Congress’s passage of aviation consumer protection improvements
May 16, 2024: Yesterday, the House of Representatives passed a bill to reauthorize the Federal Aviation Administration through 2028, sending it to the president.
NCL statement on Senate Reintroduction of Cannabis Administration and Opportunity Act
May 15, 2024: Last week, Senate Democrats reintroduced legislation to revamp federal cannabis policy. The Cannabis Administration and Opportunity Act aims to legalize cannabis at the federal level, create a new regulatory framework for cannabis, expand research into cannabis’ potential and risks, and more.
NCL supports AI liability rule, recommends extending its reach
May 2, 2024: NCL and six other consumer advocacy and public interest organizations submitted comments in support of a Federal Trade Commission proposal that would establish legal liability for AI developers who know (or have reason to know) that their AI is facilitating fraud.
NCL on Upcoming Congressional Hearings with UnitedHealth Group CEO Andrew Witty
April 30, 2024: Tomorrow, the Senate Finance Committee and House Energy and Commerce Committee will hear from UnitedHealth Group CEO on the insurance company’s cyberattack that put millions of medical records and patient privacy at risk.
Consumer groups welcome protections in FAA reauthorization agreement, urge continued improvements
April 29, 2024: Today, U.S. House and Senate negotiators released their bipartisan and bicameral compromise bill to reauthorize the Federal Aviation Administration.
Consumer advocates support federal review of air industry’s data collection practices
April 29, 2024: Today, a coalition of seven consumer and public interest advocacy organizations sent a letter to the U.S. Department of Transportation supporting the agency’s review of airline and ticket agents’ data collection practices.
Airline passenger advocates hail landmark junk fee rules
April 25, 2024: Airline passenger rights advocacy organizations today hailed new rules announced by the U.S. Department of Transportation that will make it easier to obtain refunds for cancelled flights and ancillary services that aren’t provided.
Dallas High School team from Pennsylvania wins 2024 National LifeSmarts Championship
April 24, 2024: Pennsylvania’s Dallas High School students were crowned the 2024 National LifeSmarts Champion in San Diego, California, this past Sunday, April 21.