Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
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Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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Featured Content
Harris Poll sounds alarm on financial literacy gap
September 24, 2024: The National Consumers League, founder of LifeSmarts, one of the premier youth consumer education programs in the country, is sounding the alarm on the urgent need for better financial education.
National Consumers League statement on FTC action against Big Three PBMs
September 20, 2024: The National Consumers League today applauds the Federal Trade Commission for bringing action against the three largest prescription drug benefit managers and affiliated group purchasing organizations.
PBMs are driving the increase in out-of-pocket healthcare costs for consumers, says NCL
July 23, 2024: The National Consumers League today submitted a letter to both the Republican and Democratic chairs of the House Committee on Oversight and Accountability expressing concerns about pharmacy benefit managers driving the increase in out-of-pocket healthcare costs for Americans.
NCL sues Washington Nationals over junk fees not disclosed in advertised prices
July 17, 2024: Today, the National Consumers League announced that it has sued the Washington Nationals on behalf of a class of affected consumers in the District of Columbia and beyond for violations of the D.C. Consumer Protection Procedures Act in connection with Nationals’ single-game ticket sales practices.
Chaotic evacuation of American Airlines Flight 2045 shows urgent need for updated evacuation standards and minimum seat sizes
July 17, 2024: The evacuation of American Airlines Flight 2045 on July 12 at the San Francisco International Airport appears to have taken significantly longer to complete than the federal standard of 90 seconds.
NCL statement on FTC interim report on PBMs
July 10, 2024: The National Consumers League today applauds the Federal Trade Commission’s interim staff report on prescription drug middlemen, pharmacy benefit managers.
NCL’s Child Labor Coalition praises the Biden Administration’s proposed rule to protect indoor and outdoor workers from extreme heat
July 3, 2024: The Child Labor Coalition strongly supports the Biden Administration’s proposed rule to protect indoor and outdoor workers from extreme heat.
NCL submits letter to CDC urging them to make flu and COVID vaccines available at same time
June 25, 2024: Last week, NCL submitted comments to the Centers of Disease Control and Prevention (CDC) Advisory Committee on Immunization Practices (ACIP) in response to their request for public comments in advance of the ACIP meeting.
NCL welcomes the 340B ACCESS Act
May 30, 2024: The National Consumers League welcomes the introduction of the 340B Affording Care for Communities and Ensuring a Strong Safety-Net Act (340B ACCESS Act), which makes needed reforms to protect the 340B program from misuse while lowering drug costs for low-income patients.
Advocates call on Biden Administration to act on airline passenger protection mandates
May 28, 2024: With the summer travel season under way, consumer and passenger rights advocates today called on the Biden Administration to act expeditiously on consumer protection rulemakings and other actions mandated by the recently enacted Federal Aviation Administration reauthorization language.
2024 Script Your Future Medication Adherence Team Challenge awards six winners across four categories
May 23, 2024: NCL and its partners announced the winners of the thirteenth annual Script Your Future Medication Adherence Team Challenge, a competition designed to engage pharmacy students and faculty across the nation by encouraging teams to develop creative initiatives to raise public awareness about the importance of medication adherence, vaccine confidence, and safe drug disposal, among other topics.
NCL statement on DOJ suit against Live Nation Entertainment
May 23, 2024: The National Consumers League hailed the Department of Justice’s reported decision to file an antitrust suit against Live Nation Entertainment, the parent company of Ticketmaster.