Flight delay compensation rules in the U.S.
On September 10, NCL’s VP of Public Policy, John Breyault, moderated a briefing at the U.S. Capitol to discuss flight delay compensation rules in the U.S.
The U.S. Department of Transportation (DOT) announced last year its intent to initiate a rulemaking that would require airlines to compensate passengers and cover certain expenses for controllable delays and cancellations. DOT’s rulemaking is expected to launch in early 2025, if not sooner.
U.S. air carriers already issue compensation for flight disruptions when operating internationally, but not when delays and cancellations occur here at home. In creating delay compensation rules, the U.S. would harmonize its regulations with those found in the European Union, Canada, and other jurisdictions.
Joining Breyault, speakers at the event were Laura Chadwick, President & CEO, Travel Technology Association; Teresa Murray, Consumer Watchdog Director, U.S. Public Interest Research Group; Michael Negron, Special Assistant to the President for Economic Policy, The White House; and Tomasz Pawliszyn, CEO, AirHelp.
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About the National Consumers League (NCL)
The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.
