NCL urges FCC to protect consumers, preserve jobs in Verizon-SpectrumCo review – National Consumers League

August 7, 2012

The Honorable Julius M. Genachowski
Chairman
Federal Communications Commission
445 Twelfth Street, SW
Washington, DC 20530

Re: Applications of Cellco Partnership d/b/a Verizon Wireless, SpectrumCo LLC, and Cox TMI Wireless, LLC, WT Docket No. 12-4.

Dear Chairman Genachowski:

On behalf of the National Consumers League[1] (NCL), the nation’s pioneering consumer and worker advocacy organization, I am writing to you to express our deep concerns regarding certain provisions of the above-referenced Verizon-SpectrumCo transaction. In particular, we believe that the proposed Joint Marketing Agreement (JMA) raises serious competition concerns that, if left unaddressed, will likely lead to higher prices, fewer choices and less innovation for consumers in the residential broadband market. In addition, we are concerned that the JMA will lead to fewer jobs being created due to reduced investment in Verizon’s FiOS network. It is therefore imperative that the Commission not grant the applications absent certain public interest safeguards.

NCL shares the concerns expressed by numerous public interest commenters regarding the impact of the JMA on consumers.[2] Millions of Americans lack robust choices in the residential broadband market. For the great majority of consumers, there are only two viable options when it comes to their home broadband provider – the local cable company or the local telecommunications company. The proposed JMA would remove any incentive Verizon may have to continue to expand its FiOS footprint, relegating millions of consumers to a poor choice between cable and increasingly outdated DSL for their home broadband service. Conversely, absent a competitive threat from Verizon, cable companies in potential FiOS territories will have less incentive to improve their service quality and keep prices affordable for consumers.

We are also concerned that reduced investment in the FiOS network will lead to a reduction in job growth. Specifically, we would urge the Commission to consider a recent analysis by economist Helene Jorgensen, which found that nearly 72,000 additional jobs would be created if Verizon were to expand its FiOS network to 95% of its wireline footprint.[3] At a time of high unemployment, a top priority of the Commission should be finding ways to increase, not reduce, the investment necessary to support the creation of good jobs.

Given these concerns, NCL supports the merger conditions proposed by the Communications Workers of America and the International Brotherhood of Electrical Workers, including:

  • Requiring Verizon to continue to offer its FiOS residential broadband service and expand this service to 95% of the residences in its in-region territory;
  • Requiring Verizon to increase its FiOS deployment to rural, low-income and underserved areas with verifiable timetables and penalties for non-compliance;
  • Prohibiting Applicants from cross-marketing their services within the Verizon footprint.[4]

NCL strongly believes that the merger as proposed does not serve the public interest. The Commission should impose strict conditions that will preserve affordable access to residential broadband service, protect competition, encourage innovation and promote job creation.

Sincerely,

John D. Breyault

Vice President of Public Policy, Telecommunications and Fraud
National Consumers League
1701 K Street, NW
Suite 1200
Washington, DC 20006
202.207.2819


[1] NCL, founded in 1899, is the nation’s pioneering consumer organization.  Our non-profit mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad.  For more information, visit https://nclnet.org.

[2] See, e.g., Consumers Union. Letter to Chairman Genachowski et al. at 2-4 (filed March 26, 2012).

[3] See Communications Workers of America. “CWA Study: Verizon Wireless Cable Deal Is Job Killer,” Press Release.  July 10, 2012.  Online: https://www.cwa-union.org/news/entry/cwa_study_verizon_wireless_cable_deal_is_job_killer/#.UCGTwcie7Os

[4] See Reply Comments of the Communications Workers of America and International Brotherhood of Electrical Workers. WT Docket 12-4 at 29-30 (filed March 26, 2012).

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About the National Consumers League 
The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Its mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

Child labor advocates come together for three days of sharing and strategy – National Consumers League

By Reid Maki, Director of Social Responsibility and Fair Labor Standards

The world’s child labor advocacy community does not gather together very often, but it did just that Sunday, July 28 through Monday, July 30, here in Washington for an international conference on agricultural child labor. More than 60 percent of the 215 million child laborers globally work in farms and fields–if you’re trying to solve the puzzle that child labor presents, agricultural child labor is the biggest piece of that puzzle and should not be ignored. Children who work in agriculture are exposed to pesticides and hazardous equipment like machetes. If you’ve ever seen a seven- or eight-year-old opening a cocoa pod with a machete, you know what kinds of dangers children are exposed to on farms internationally.

The Global March Against Child Labor, a world-wide network of civil society groups, teacher unions, and trade unions, organized the conference with logistical support from the Child Labor Coalition (CLC)–co-chaired by NCL and the American Federation of Teachers–and CLC members, especially the Solidarity Center and the International Labor Rights Forum. About 150 representatives from 40 different countries attended all or part of the three-day event, about half of those were from developing countries like Ghana, the Ivory Coast, and the Philippines with endemic child labor problems.

Senator Harkin (Iowa-D), the congressional champion who has led a many-year crusade to reduce child labor, opened the conference with a speech that urged attendees to work to remove the “worst forms of child labor”—the types of child labor that harm physical, mental, or moral well-being of a child worker. After the speech, the senator stayed for the rest of the morning to soak up as much of the conference as he could. For the advocacy community, it was a powerful statement of support and concern.

Kailash Satyarthi, founder and leader of the Global March and a Nobel Prize nominee, expressed frustration at the slow progress in eliminating the worst forms of child labor. He reminded attendees that the 2016 deadline to eliminate worst forms of child labor set by the international community is fast approaching and we still do not have a strategic child labor elimination plan for each country. Satyarthi also demanded that multinational corporations stop hiding behind modest corporate social responsibility initiatives and seriously confront the huge child labor problems in their supply chains.

CLC member and filmmaker Len Morris of Media Voices for Children agreed, telling conference participants that the corporate sectors responsible for many child laborers— cocoa, cotton, and tobacco—could eliminate child labor from their supply chains in a year or two if they really wanted to. Money and resources, said Morris, are the key. Companies simply must be willing to commit enough financial resources to adequately confront these difficult problems.

The conference featured a number of leaders in the fight to keep kids in school and out of exploitative child labor, including Constance Thomas of the International Labor Organization’s International Program on the Elimination of Child Labor, Fred van Leeuwen of Education International, Geronimo Venegas, president of the IUF Agricultural Trade Group, Mauro Vieria, Ambassador of Brazil, Tim Ryan of the Solidarity Center, and many others working on the front lines of child labor remediation.

The difficulties of eradicating child labor proved a steady theme for conference participants. U.S. presenters Norma Flores Lopez of the Children in the Fields Campaign and  Zama Coursen-Neff of Human Rights Watch noted the very disappointing withdrawal of occupational child safety rules  for agriculture by the Department of Labor and the White House in April. One child labor advocate who works on agricultural child labor issues in West Africa was stunned to learn that the U.S. has its own problem with child labor in agriculture and was having similar difficulties reducing its dependence on child workers.

The conference featured several workshops that allowed participants to strategize about remediation efforts. A conference framework document identified several factors needed to eliminate child labor in agriculture:

  • a conducive legislative environment and policy framework;
  • protection of child rights; universal free quality basic public education;
  • decent employment and decent wages and work for adult workers [so children do not have to work];
  • food security, the right to food and sustainable rural livelihoods;
    the rights of workers to organize and to bargain collectively in free, independent trade unions;
  •  the rights of farmers to form their own independent organizations;
  • gender equality, social inclusion and non-discrimination;
  • strong safety and health laws and their enforcement;
  •  adequately resourced and funded labor inspection.

The conference also allowed participants other opportunities for activism. Several of the Global March attendees picketed the White House with anti-child labor signs. And conference attendees also enjoyed some “down time” at a wonderful evening of music and child labor activism at a local Busboys and Poets restaurant. The event, organized by the CLC and ILRF, and cosponsored by the Global March and the CLC, featured talks by three farmworker youth who are interning for CLC members the Association of Farmworker Opportunity Programs (AFOP) and Farmworker Justice, as well as the U.S. Department of Agriculture. The interns spoke movingly about their experiences working in U.S. fields and the challenges posed by educationally by their constant migration. Norma Flores Lopez, the director of the Children in the Fields Campaign for AFOP and the Domestic Issues Committee chair for the CLC, related the interns experiences to her own working in the fields as a farmworker youth.

All in all, the weekend provided many opportunities for the advocacy community to come together from across the globe, all of us looking for effective strategies to reduce or eliminate child labor in our countries. Perhaps most important, the conference focused some much-needed attention to the problem of child labor in agriculture across the world.

Payday lending scams kicking consumers when they’re down – National Consumers League

Payday loans are notoriously bad deals for consumers, providing short-term fixes to financial dilemmas at an extremely high cost. Con artists are finding ways of making them even worse.These days, fraudsters targeting consumers who are down on their luck and desperate for money are providing another reason for consumers to avoid the temptation of a payday loan. The growing popularity of online loans has attracted scam artists who are eager to prey on these vulnerable consumers.

In a typical payday loan scam, the victim, who may or may not have ever actually applied for or taken out a loan, receives a call or email demanding that they pay back an overdue debt. Because of porous information-sharing practices, consumer’s personal information often finds its way into the hands of fraudsters, making it easy for them to recite the consumer’s personal and confidential information.

The scam artist may threaten the consumer with immediate arrest if he or she does not pay right away. This is a clear giveaway that it’s a scam, but it also causes people to act irrationally out of fear. Scammers have been known to make dozens of such threatening phone calls to victims’ homes or places of work in order to extract funds. Victims are often accused of perpetrating check fraud, forgery or money laundering to scare them into paying up immediately, when in fact no money is owed.

Consumers shopping for an online payday loan should be aware that even legitimate-looking Web sites could in fact be fronts for scammers. Some “red flags” of a possible scam loan Web site include:

  • Requests to pay upfront before receiving a loan
  • Payment is requested via wire transfer
  • Payday loan Web sites that lack working phone numbers or mailing addresses
  • The payday lending company is based overseas
  • Loan packages that sounds “too good to be true”

Even legitimate payday loans, whether acquired online or in person, are already notorious for outrageously high interest rates. There costs are often hidden in fine print or outright lied about. The Federal Trade Commission recently sued several payday loan companies for “lying about interest rates, requiring borrowers to let the company take money out of their bank account automatically and threatened to sue borrowers or have them arrested for non-payment.”

Payday loans should be a last resort for cash-strapped consumers. They may solve financial issues in the short term, but paying it back will put you further into debt. For example, a recent survey of online payday lenders by the Consumer Federation of America found that the typical cost of a two-week $500 loan is $125, or a whopping 652 percent APR.

Rethinking retail – National Consumers League

Lili Gecker, NCL public policy intern

You don’t have to be a shopping addict, and it doesn’t have to be the holiday season—we all buy and consume goods pretty regularly. Most of us are aware that Wal-Mart treats workers poorly, but which stores treat workers well and have low prices? Is this even possible? Today, there are nearly 15 million people working in the retail industry, which makes up about 10 percent of the U.S. labor force. According to the Bureau of Labor Statistics, cashiers and retail salespeople were the most common occupations in the entire economy in 2011, with 3.3 million and 4.3 million employees respectively, and representing nearly 6 percent of total U.S. employment.

Although many retail workers are well-educated (a study conducted by the Retail Action Project (RAP) found that about 70 percent of front-line retail workers in New York completed some college or a college degree), they are not well compensated. In 2011, the national median hourly wage in the retail sector was $10.88 an hour, lower than the national median of $16.57 for all workers. For the two largest occupations in retail, cashiers and salespeople, the median wage was $9.05 and $10.10. Retail workers often have little control and opportunities for advancement in their jobs. The same study by RAP found that only 17 percent of workers had a set schedule, and only 30 percent reported knowing their work schedule at least one week in advance. The fact that fewer than 5 percent of retail employees were members of unions in 2011 may play a role. These limit in worker control prove especially difficult for people who work other jobs, or who have other responsibilities, including those of a parent.

At a recent discussion on the retail industry hosted by the Aspen Institute Workforce Strategy Initiative, MIT professor Zeynep Ton explained the employer perspective: they view employees as a cost to be minimized. When seeking to maximize profits, they cannot always control sales, but they can cut payroll, and when under pressure employers feel they must cut employee hours. When employers cut labor, they see an immediate decrease in cost, but the benefits of stable labor are long-term. In fact, studies conducted by Ton found that if employers had more labor, they would make more money.

So why don’t businesses do this? Walmart claims that they cannot afford to treat their employees well and keep prices low. Kim Owens, former Vice-President of QuickTrip Corporation, disagrees. QuickTrip is a gas station convenient store located in 13 states and expanding, and the employer of 13,000 employees. With the belief that retail can be a career, most of QuickTrip’s employees have at least some college education and they promote from within. They invest in their employees from the beginning through one-on-one training for at least two weeks, and by providing a mentor. Starting salary for a night sales manager is $35,000 per year, and some employees who have worked as managers for over 20 years retire with $1 million. They offer benefits such as health insurance, bonuses, and a tuition reimbursement program. QuickTrip is good to its employees, and it benefits the company: they are one of the most successful in their industry.

Ton explained that it is not one change a business can make, but a series of operational decisions made by companies to invest in employees that allow everyone to succeed. Simply spending more time on training, or increasing worker benefits is a necessary start, but it is not enough. Americans can begin to transform our business practices through education. Businesses leaders must not view profit maximization as a narrow goal. They should put their employees, customers, and society before investors. Business educators must teach these important values in school: that companies should maximize shared values, not just their shareholder’s values.

In addition, we need policies that defend the rights of workers. Carrie Gleason of RAP asserts that the minimum wage is not a living wage, and it must be elevated and indexed to adjust for inflation. This may be a possibility, with the recent introduction of the Fair Minimum Wage Act of 2012. In addition, all workers, including part-time workers, need access to benefits such as health care and family and medical leave. When businesses have an incentive to act in a way that is most profitable, American workers need a strong government to protect their right to work to the best of their ability and earn fair compensation.

NCL heralds results of Harkin Report on for-profit colleges – National Consumers League

July 31, 2012

Contact: NCL Communications, (202) 835-3323, media@nclnet.org

Washington, DC–The National Consumers League (NCL) is heralding Senator Tom Harkin (D-IA) for his HELP (Health, Education, Labor and Pensions) Committee’s comprehensive report on for-profit colleges, a study that reveals that for-profit colleges are a dubious investment for students.

According to the Harkin study, which took two years to complete and was released Monday, associate degrees and certificate programs at for-profit colleges cost about four times as much as those from community colleges and public universities. The majority of the students enrolled leave the school before receiving these costly degrees; half leave within the first four months. When they drop out they are saddled with thousands in student debt and nothing to show for it. The report documents that 80 percent of the funding of these schools comes from the Department of Education, and that the schools put most of their resources into recruitment, rather than teaching. So to add insult to injury, taxpayers are underwriting the profits of these for-profit institutions.

Not only do for-profit college students have higher tuition fees and a higher dropout rate, but they are more likely to default on loans. According to Senator Harkin, “students in for-profit schools represent 13 percent of the nation’s total college enrollment, but account for almost 50 percent of all loan defaults.”

 

“This report suggests that the for-profit model of higher education is more concerned with making money than in providing a quality education for students or providing solid work opportunities,” said Sally Greenberg, Executive Director of NCL. “We are hopeful that this report is the first step in cleaning up the exploitation of students by for-profit colleges, and thank Senator Harkin and the Senate Health, Education, Labor and Pensions Committee for their exemplary work in preparing this report and protecting and promoting the  rights and interests of both students and taxpayers.”

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

Weighing in on NYC’s proposed soda limits – National Consumers League

By Sally Greenberg, NCL Executive Director

Last week I had the opportunity to testify before the New York City Board of Health in support of Mayor Michael Bloomberg’s proposal amend the health law in New York City to limit sugary drinks sold by restaurants and movie theaters – not grocery or convenience stores – in New York City to 16-oz. servings.

That means thousands of restaurants across the city will need to reduce serving sizes for sugary drinks or face a $200 fine. Why this proposal from the Mayor? Because the obesity rates in New York – like the rest of America – are soaring (see NCL testimony) and calorie-laden drinks are ubiquitous and heavily marketed. They include typical soft drinks like Coke, Pepsi, Mountain Dew, Sprite, and more recently bottled Ice Teas and lemonade, sports drinks like Gatorade and Powerade, and so called “energy” drinks like Red Bull, Monster, and 5 Hour Energy filled with caffeine and sugar. These beverages are a major factor in the rising caloric intake of so many Americans and in the meteoric rise in Type 2 Diabetes (especially among children and teens) and heart disease.

NCL supports the Mayor’s proposal because we join with our public health colleagues and medical specialists in diabetes, heart, kidney and oral disease in blowing the whistle on the marketing of sweetened drinks to American consumers, especially the young. We’ve supported the Mayor in other health issues, like requiring that trans fat be listed on labels, posting calories on restaurant menus throughout NYC as of several years ago (and, having been in NYC this week, the info is very useful in steering calorie conscious consumers to healthier options).

Exempted under the Bloomberg amendment would be sugar-free drinks, beverages containing milk products (like Starbucks drinks for example), and the infamous “Big Gulp” drinks sold by 7-11 stores because they are not restaurants.

The New York Health Department in Long Island City hosted, and many of the Commissioners – all appointed by Mayor Bloomberg – were in attendance during the long afternoon hearing. I was surprised to see such a large turnout of interested parties signed up to testify. I especially appreciated and learned from the comments of so many prominent and outspoken medical academics and leaders of disease groups, like the American Heart Association and the American Diabetes Association. There were ethnic group representatives from the Asian, Hispanic and Black communities who talked about the effects of obesity plaguing their communities. There were also prominent academics, like the head of dentistry at a local medical facility who noted that that, despite the fluoridation of NYC water, youngsters were coming in with unprecedented tooth decay from sugary drinks.

Mayor Bloomberg’s proposal has already had an impact. (Our statement described it as bold, but noted that the proposal calls for really what is a modest limitation on the size of sweet drinks sold in NYC restaurants and movie theaters – allowing establishments to serve 16 oz of 14 teaspoons of liquid sugar is not a ban!)

The New Yorker magazine noted that the purveyors of a 64-ounce bucket drink – the notorious KFC – were in the doldrums because the Mayor’s proposal was giving these sugary drinks a “bad name.” Yay! That is exactly what should happen. And there is a buzz about this proposal. The UK, whose citizens never had to fight obesity before, is now considering a similar ban. Tragically, over the last few decades, American companies have exported our junk food abroad – with all its salt, sugar, and fat—and this has had a big impact on obesity rates worldwide.

I listened to opponents and came away thinking their arguments were weak. They ranged from claiming the proposal inhibits so-called consumer choice to buy supersize, unhealthy liquid calories, to the argument that adults can make their own decisions about what they eat, to saying the proposal will make costs prohibitive for struggling small business, killing 8,000 jobs.

This last argument made no sense to me. There are hundreds of drinks that are exempted – including all diet drinks, all bottled water, any drink containing a milk product. And restaurants can still serve sugary drinks, but just in lesser quantities. So I don’t really see the argument that this will kill jobs.

Mayor Bloomberg deserves plaudits for his proposal. It is a certainty that other jurisdictions will adopt similar measures, for extreme circumstances call for bold measures. This one meets the test.

NCL applauds introduction of legislation to increase federal minimum wage – National Consumers League

July 24, 2012

Contact: NCL Communications, (202) 835-3323, media@nclnet.org

Washington, DC–The National Consumers League (NCL) applauds the introduction of the Fair Minimum Wage Act of 2012 to the U.S. Senate (S. 3453) by Senator Tom Harkin (IA) and the U.S. House of Representatives (H.R. 6211) by Congressman George Miller (CA-7).

“This vital piece of legislation will benefit low wage workers and be equally important to tipped workers,” said Sally Greenberg, Executive Director of NCL.  “Tipped workers, whose minimum wage is $2.13 an hour, have not had a raise since 1991 – 21 years.”

The Fair Minimum Wage Act would increase the federal minimum wage in three 85-cent steps over three years from $7.25 to $9.80 an hour.  After reaching $9.80 the rate would be indexed to inflation each year thereafter.  The federal tipped minimum wage would also receive a boost from its current $2.13 an hour. The bill would increase it in annual 85-cent installments until it reached 70 percent of the regular minimum wage.

“NCL hails this critical bill which would help millions of working families make ends meet and help the economy flourish.  We thank Senator Harkin and Congressman Miller for their leadership and look forward to seeing it pass into law,” said Greenberg. 

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About the National Consumers League

The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Our mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.

Curbing junk food marketing to kids – National Consumers League

Lili Gecker, NCL public policy intern

Marketing is no doubt a powerful, but often subtle, tool. We are bombarded with media everyday and navigate through logos and jingles to make decisions as consumers. But what about when marketing is aimed toward children, who cannot fully understand the power of advertising? And what about when these consumer decisions impact our health? One study demonstrated that when preschoolers were asked whether they would rather eat broccoli or a Hershey’s chocolate bar, 78 percent of the children chose the chocolate bar and 22 percent chose broccoli. When an Elmo sticker was placed on the broccoli, 50 percent of the children chose broccoli. This holds incredible weight for food marketers and the children’s entertainment industry.

In addition, food companies have found new and creative ways to market their products to children. Advergames are online games that food makers are increasingly putting on their Web sites as a way to introduce children to their products. It has been estimated that about 1.2 million children visit company Web sites that have advergames every month, and children spend up to an hour each month playing the games.

In great part to First Lady Michelle Obama’s Let’s Move initiative, the epidemic of childhood obesity has been brought to the forefront over the past few years. Childhood obesity rates have tripled over the past three decades, and today, nearly one in three children in the United States are overweight or obese. These numbers are higher in African American and Hispanic communities, where nearly 40 percent of children are overweight or obese. *Obesity can lead to several health problems, even later in life, such as heart disease, type 2 diabetes, asthma, sleep apnea, as well as social and emotional problems.

The First Lady’s campaign, which aims to reduce childhood obesity by 5 percent by the year 2030, combines various strategies, such as prenatal health care, access to healthy lunches in school and exercise incentives. They also have an initiative to improve food marketing to children and youth. The Federal Trade Commission estimated that food, beverage, and quick-serve restaurant companies spent more than $1.6 billion to promote their products to young people in 2006.

The Interagency Working Group on Food Marketed to Children (IWG) comprised of representatives of Federal Trade Commission, Food and Drug Administration, Center for Disease Control, United States Department of Agriculture developed recommendations for uniform standards for foods marketed to children ages 17 and under, as well recommendations for the media. They released voluntary standards in 2009.

Joining the self-regulating industry groups, Disney has created its own set of standards. The company announced earlier this month that over the next three years it will phase out junk food advertising on its TV and radio programming targeted at children. All foods marketed on Disney channel will have to align with the 2010 Dietary Guidelines for Americans. In addition, Disney launched a new “Mickey Check” symbol, which will be used to mark nutritious foods on menus and packaging. This will take a positive step in encouraging children to associate healthy choices with entertainment, and it will make the decision to choose healthy foods easier on the whole family.

The media giant was praised by many public health leaders including Children’s Food and Beverage Advertising Initiative, the Partnership for a Healthier America, the Center for Science in the Public Interest, and Produce for Better Health foundation. First Lady Michelle Obama said in *her statement of support, “they’ve realized that what is good for our children can also be good business.”

*Links are no longer active as the original sources have removed the content, sometimes due to federal website changes or restructurings

College kids and credit: making smart choices – National Consumers League

This time of year, many parents are thinking about giving their college-bound children a credit or debit card to help pay for living expenses. Once they get to campus, many students may be shocked at the costs they encounter and be tempted to open their own credit card accounts. For these young consumers and their families, abiding by a few simple rules could help them avoid costly headaches down the road.

Thanks to the 2009 Credit CARD Act, credit card companies can no longer swarm college campuses armed with marketing “freebies” like t-shirts, water bottles, or pizzas to give to new customers. In addition, consumers under the age of 21 can no longer open a credit card account without a co-signer (usually a parent).

In response to these restrictions (which NCL supported), many major credit card companies, such as Chase and Bank of America, then stated they would no longer target college campuses. However, cards are still marketed to college students in other ways, and many students may be carrying a prepaid debit card or a credit card belonging to their parents.

At an exciting and confusing time of their lives, college students may be unaware of the challenges and responsibilities that come with having a credit card. New cardholders must understand that credit cards are important to building up a credit history but the risks of misuse and abuse – which may cost them and their parents further down the road – are very real. Responsible use of a credit card can pay off in the long-term via lower interest rates when financing a home or automobile purchase.

The financial information blog, Charge Smart, recommends consumers take six steps before and after acquiring a credit card.

  1. Compare offers (specifically avoid 0 percent interest introductory offers because once the introductory period is over, you’re likely to be stuck with higher than usual interest rates)
  2. Set a budget for spending, and pay off as much as possible each month
  3. Read the fine print credit card contracts BEFORE signing on the dotted line. Fees and other costs often lurk in that tiny mouseprint.
  4. Pay on time: It’s important for building up your credit historyCredit limit: The best way to build your credit score is to charge no more than 30 percent each month and pay off the balance promptly
  5. Set up an online account, so it’s easier to pay on time

The Consumer Financial Protection Bureau (CFPB) recently launched a powerful tool to help consumers compare cards: a searchable credit card complaints database. While the tool is still in its beta stage and a bit clunky to use, it can be useful for consumers to see what types of complaints a particular credit card issuer is dealing with. Too many unresolved complaints, particularly for a company you’re not familiar with, could be a sign that it’s time to shop elsewhere.

A consumer who has been taken advantage of by their credit card company can file a complaint, and the CFPB will investigate it. Filing a complaint is easy, and can be done online, by telephone, mail, email, fax, and referral from other agencies. The CFPB reviews each complaint and, if the complaint is complete and legitimate, sends the complaint to the credit card company for response. The company usually responds back to the consumer, who can take a further step in disputing the company’s response. Only about 16 percent of those who file a complaint with the CFPB take that action. The most common complaints are billing disputes, so consumers should always read their contract over extremely carefully before signing.

The CFPB also provides information on its Website about a typical credit card contract, as well as a glossary of common credit card-related terms. Credit card users of all ages can benefit from studying this information carefully before and after acquiring a credit card. If something does happen, don’t be afraid to file a complaint with the CFPB if the issuer can’t resolve the problem to your satisfaction.

Enjoy making smart consumer choices in college!

NCL comments to USDA regarding interim school lunch rules – National Consumers League

July 26, 2012

Julie Brewer, Chief
Policy and Program Development Branch
Child Nutrition Division
Food and Nutrition Service, U.S. Department of Agriculture 

RE: Docket ID FNS-2011-0025

Sincerely,

Dear Ms. Brewer:

The National Consumers League (NCL), founded in 1899, is the nation’s oldest consumer advocacy group. Since its inception, NCL has worked tirelessly to protect and promote the rights of workers and consumers. NCL is pleased to have this opportunity to comment on the interim rule “Certification for Compliance with Meal Requirements for the National School Lunch Program Under the Healthy, Hunger-Free Kids Act of 2010” (7 CFR Part 210). NCL is pleased that the agency has taken such a strong stand to support the implementation of new and improved standards for school meals and strongly supports the interim rule. 

The Healthy, Hunger-Free Kids Act of 2010 (HHFKA) was enacted on December 13, 2010, as an update to the Richard B. Russell National School Lunch Act (NSLA). This crucial update means that for the first time in nearly 30 years the U.S. Department of Agriculture (USDA) will have the ability to modernize the nutritional standards of meals served in schools. A Congressional report on the law stated that:

“The purpose of this bill is to address those needs in order that fewer low-income children have to go without food, and to ensure that more children from all income levels adopt the kind of healthful eating habits and lifestyles that will enable them to live longer, more productive lives.[1]

The new standards would increase the amount of fruits, vegetables and whole grains served at lunch and breakfast. Additionally, they would set maximum calorie counts for the first time; historically school meals have only had calorie minimums. Phased-in sodium limits also will lower the amount of salt allowed in school meals. Given that one-third of American children are overweight or obese, these common-sense standards, which will improve the breakfasts and lunches of millions of children each day, are long overdue, especially considering that 32 million children eat lunch and 12 million eat breakfast at school each day.[2] Section 201 of the HHFKA amends the NSLA to provide an additional six cents of reimbursement for school food authorities (SFA) that comply with the new rules.

As part of the HHFKA, two new paragraphs were added to the NLSA. 4(b)(3)(D) states that “to be eligible to receive an additional reimbursement described in this paragraph, a school food authority shall be certified by the State to be in compliance with the interim or final regulations.” 4(b)(3)(E) says that any SFA not in compliance with the new rules by October 1, 2012 “shall not receive the additional reimbursement for each lunch served.”

NCL supports the agency’s decision to bolster schools in their transition to new meal standards by providing a six cent increase in the funding schools receive for each lunch served. NCL commends the agency for “strik[ing] the appropriate implementation balance to achieve both the goal of expanding participation and of raising nutritional standards of the school meals served to America’s children.[3]

We commend USDA on its dedication to help America’s children eat more healthfully and especially on the following aspects of the interim rule:

  • The establishment of a clear and transparent process for establishing whether or not a school is eligible for the 6 cent increase in reimbursement rates; and
  • The provision of guidance materials, training and technical assistance to school professionals that are both clear and timely.

Furthermore, we recommend that the agency take the following steps to ensure that the implementation of the certification process is fair and balanced.

  • All food service staff, especially those in smaller, rural or low-income schools, should receive adequate training as well as support as they carry out changes;
  • Schools that are likely to fail certification should be identified early on so that intensive interventions can assure their compliance before deadlines; and
  • Certification reports should be easily available to the public through an online portal so that parents, public health professionals and other advocates can access and assess them.

In conclusion, NCL supports the interim rule for performance-based certification. We urge the agency to ensure that this rule is implemented in a timely and even-handed fashion in all states. Ensuring that schools receive an additional six cents per meal in reimbursement will benefit children as it will allow schools to serve healthier meals. We appreciate this opportunity to comment.

Sincerely, 

Sally Greenberg
Executive Director
National Consumers League

 

[1] Senate Report 111-178, page 5.

[2] https://blogs.usda.gov/2012/07/16/healthierus-schools-challenge-reaches-major-milestone/ 

[3] “Certification of Compliance With Meal Requirements for the National School Lunch Program Under the Healthy, Hunger-Free Kids Act of 2010.” Federal Register, Vol. 77, No. 82. April 27, 2012, 25026.

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About the National Consumers League 
The National Consumers League, founded in 1899, is America’s pioneer consumer organization. Its mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. For more information, visit www.nclnet.org.