Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
Read about NCL’s impact
Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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PBMs claim new programs will save consumers money. Let’s take a closer look.
December 8, 2023: Consumers have known for quite some time now that the prescription drug pricing system is essentially a black box.

NCL applauds House Commerce Committee approval of consumer protection bills
NCL today applauded the House Commerce Committee for advancing five important consumer protection bills that would implement long-sought reforms to the live event ticketing industry, require all-in pricing in short-term lodging, crack down on online dating scams and protect consumers’ plumbing systems from “flushable” cleaning wipes.
Understanding your phone bill – National Consumers League
Life's a lot more complicated than it used to be - and so…
Live well with asthma: Peak flow meters – National Consumers League
Even when you feel like you are breathing well, a peak flow meter…
Parenting a child with asthma is no picnic – National Consumers League
Watching your child have an asthma attack, or even just symptoms,…
Live well with asthma: Know your triggers – National Consumers League
May is Asthma Awareness Month! Did you know that many asthma…
Women’s health: Understanding hormone risk – National Consumers League
Hormone health – whether related to health promotion, disease…
Social responsibility all about worker welfare, survey says – National Consumers League
More than environmental stewardship and philanthropy, nearly…
Groups unite in call for action against phishing scams – National Consumers League
March 16, 2006Contact: 202-835-3323, media@nclnet.orgWashington,…
Groups unite to issue call for action against phishing scams – National Consumers League
Phishing is a large and growing problem, in which identity thieves pose as legitimate companies, government agencies, or other trusted entities in order to trick consumers into providing their bank account numbers, Social Security numbers, and other personal information. In 2005, phishing scams ranked 6th in Internet complaints to NCL’s Internet Fraud Watch program and the scams continue to dupe consumers.
Who does what: consumers confused about eye care providers, training, M.D. status – National Consumers League
November 17, 2005Contact: (202) 835-3323, media@nclnet.org
Washington,…
Teens spend big, but don’t always spend smart – National Consumers League
Over half of teens (52 percent) wrongly believe that a credit…
Media Toolkit
For media requests
NCL’s office is open Mon. — Fri., 9am — 5pm, Eastern Time.
Please contact NCL Communications Department:
Melody Merin
Senior Director of Communications
(202) 207-2831
melodym@nclnet.org
NCL offers expert policy staff available to speak on a variety of subjects, including:
Consumer issues (general), workers’ rights issues: Sally Greenberg
Privacy, telecommunications, fraud, travel and entertainment industries, data security: John Breyault
Child labor issues: Reid Maki
Health care policy: Robin Strongin
Food policy, safety, food waste, and nutrition: Nancy Glick
Consumer literacy and teens’ spending habits, education, etc.: Lisa Hertzberg