Our Impact
The work of the National Consumers League is making a difference in people’s lives across the country. Meet some of the consumers touched by our programs.
Read about NCL’s impact
Preventing yet another victim
Paige, 55, a Nashville wife and mother of two, answered an employment ad for secret shoppers. Before sending payment to the scammers, she reached out to NCL.
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Building a stronger generation
A grease fire flared up in Decklan’s kitchen. As his family scrambled and panicked, fearing that the whole house might erupt in flames, Decklan remained calm. He hurried over to the pantry, grabbed some baking soda, and dumped it on the fire quickly extinguishing the blaze.
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Script Your Future saved my life
Cincinnati resident Charles, 45, lost his computer business — and health insurance— during a time of economic downturn. A diabetic, Charles was now unable to afford his medication. He stopped taking it which made him seriously ill and put his life at risk.
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For a safer workplace
Jeremy is a fast-food worker who has been employed at a number of Chipotle restaurants in New York City. When he was just 20 years old, he took part in an NCL research project that revealed that management practices within the fast food chain were putting workers—and food safety for customers—at risk.
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PBMs claim new programs will save consumers money. Let’s take a closer look.
December 8, 2023: Consumers have known for quite some time now that the prescription drug pricing system is essentially a black box.

NCL applauds House Commerce Committee approval of consumer protection bills
NCL today applauded the House Commerce Committee for advancing five important consumer protection bills that would implement long-sought reforms to the live event ticketing industry, require all-in pricing in short-term lodging, crack down on online dating scams and protect consumers’ plumbing systems from “flushable” cleaning wipes.
Choosing the right eye care provider – National Consumers League
Choosing an eye care provider can be confusing! Optometrists,…
Eye care 101 – National Consumers League
Consumers have many choices of eye care providers: opticians,…
Speak the language of your drug coverage plan – National Consumers League
If you're facing the opportunity to choose a new drug coverage…
Questions for choosing an Rx drug plan – National Consumers League
Before you decide on a prescription drug benefit plan, get the…
Choosing a prescription drug coverage plan – National Consumers League
When choosing a health plan, making sure the medicines you take…
Six tips for beefing up your computer’s security – National Consumers League
Computers have revolutionized how we learn, work, shop, pay bills,…
Alcohol: How it all adds up – National Consumers League
Wine. Beer. Wine cooler. Cocktail. Mixed drink. Different…
Going wireless – National Consumers League
More and more people are relying entirely on wireless phone service…
Settling In, and Giving You the Inside Scoop – National Consumers League
by Tim McNutt, Public Policy Intern
I met Executive Director…
Changing drugs? Talk to your doc! – National Consumers League
by Rebecca Burkholder
For many of us, January is a time for…
Media Toolkit
For media requests
NCL’s office is open Mon. — Fri., 9am — 5pm, Eastern Time.
Please contact NCL Communications Department:
Melody Merin
Senior Director of Communications
(202) 207-2831
melodym@nclnet.org
NCL offers expert policy staff available to speak on a variety of subjects, including:
Consumer issues (general), workers’ rights issues: Sally Greenberg
Privacy, telecommunications, fraud, travel and entertainment industries, data security: John Breyault
Child labor issues: Reid Maki
Health care policy: Robin Strongin
Food policy, safety, food waste, and nutrition: Nancy Glick
Consumer literacy and teens’ spending habits, education, etc.: Lisa Hertzberg