Susan Grant

Vice President, Public Policy of NCL

Director, NCL's Fraud Center

Susan Grant is a Vice President for Public Policy at the National Consumers League (NCL), a nonprofit consumer advocacy organization headquartered in Washington, DC. A veteran fraud-fighter, Ms. Grant began her career in consumer protection in the Northwestern Massachusetts District Attorney's Office, where she worked for seventeen years as an investigator and Director of the Consumer Protection Division. Before joining the NCL staff in 1996, she served for three years as Executive Director of the National Association of Consumer Agency Administrators, a professional organization for the heads of local, state and federal government consumer protection agencies.

At NCL, Ms. Grant works specifically in the areas of privacy, telecommunications, telemarketing, electronic commerce and financial services. She is also the Director of NCL's Fraud Center, which provides consumers with advice about telemarketing and Internet fraud and transmits information about suspected scams to law enforcement agencies in the United State and Canada. In addition, Ms. Grant coordinates the Alliance Against Fraud, a coalition of government agencies, consumer organizations, trade groups, labor organizations, and multinational companies that works to educate the public about preventing fraud and how to shop safely by telephone and online. On the global front, she is involved in international groups such as the Trans Atlantic Consumer Dialogue and the Organization for Economic Cooperation and Development that are working to promote high levels of protection for consumers everywhere. 

Close Window